89300

Needs sortin out not happy at all

Hi

As many of you I am another victim of the scam of some number. Never subscribe to any thing or sing up for any thing money were just taken from my account without any authorisation.

Here is usefull link for any one who would like to not only complain to phone pay plus but also BBC http://www.bbc.co.uk/news/business-16219947 
Exhaling what rules company breached.

I think also complais as mentioned to Phone Pay Plus will help. Well am waiting for their respond see what happend.

Kinas

hey people, i have the same problem, 89300 sending me sms which charges on my credit..sucks. I sent them message to stop all of this, and called m woman from fire swith if i wanna stop it, i told yes, she said ok is done, means stoped. But later coming sms from vodafone and says: premium text waiting from 89300 top up to recieve. Hey people how to stop it?? I'm able to go to london and kick them [***]. How can exist this bloody company?? I mean switchfire. Need help ..thnx

Hey

Had some problem. Vodafone can block ur acc from them to charge u n revived text. Complain to trading standards in ur local council and phone pay plus check also link I post in above comments as their charge u for the text!!!!

Kinas

Hey, that means you viewed some paid content from their site, you wouldn't have to register, sign up or subscribe. It's pay per view service, i had the same 'problem' and called their helpline, helpful lady explained everything what happened and why i was charged. So yeah nothing happens without reason;)

I have had 5 texts from 89300 and been charged £6.25. My O2 bill says its for interactive services received. I ran O2 and they confirmed it is from switchfire. They are refunding as a gesture
of goodwill and blocking it. They also gave me the number for switchfire 0844 445 7707. I am pretty sure I know where it came from. My wife goes on a site tvlinks.au to watch tv shows and there are pop ups so I think it's come from there

I had this problem. Text started around 6am this morning and I received 8 in 15 mins
I contacted my network provider ( O2 ) and got through to a very unhelpful operator who said I must of subscribed to the 'premium' number and it was down to me to sort it out, I must admit I was all but pleading with him to do something but he said he couldn't. he did say that they would be able to check my account to see if I had sent a text to subscribe but not until tomorrow, in the end I just told him to suspend my account until tomorrow when I could prove what had happend.

I was not happy with this so phoned back and got a different operator who was so helpfull
he has
* unblocked my phone
* credited £5 to my account
* said O2 will reclaim any further charges and recredit my account
* blocked any further messages form ANY premium number
* reported the number to the ombudsman

The only down side to this is I wont be able to make calls to premium rate numbers, so no loss there then as I dont/wont make calls to this type of number

It just goes to show it all depends which operator you get as to what happens - Thank you Ben & O2

this must me something built into a website, Advertisement, or video juding from the postings on here, I have now lost confidence in my phone as a browser which is a shame as it is very useful at times.

Hi had the same problem, I have called to the customer service, i left a voice mail, next day customer supporter has ringed me and everything have been stopped.

Got numerous messages from 89300 and I am sure I got charged heavily with this company. The message read Thanks for viewing our content. bcmsfwc1n3xx, Help: 08444457924 (90567xxxcc) I dunno which company is this and why the phone service providers are not doing anything.... Is there some place I can complain and get refund . ... Thanks

i have just had my fone bill and also have been charged for 2 mulitimedia services received.i searched for the number and yes,,,its the same as everyone else.will blocking stop these txts?

Same thing happened to me .... What are your experiences with 3?! Is it worth calling to stop the charges?

My bill is £42 from these mugs I will just be shortly phoning orange

I got 3 of these last night and rinsed a fiver off me.

After reading this I replied STOP and got a message back saying "89300: Free message: Peekaboo! is now cancelled. Please delete all WAP links to this service. If you return to the site, you will rejoin the service"

What is Peekaboo?? I dont know what I have gone on to be scammed like this so not sure what to get rid of!!

keep getting text from this no. since this morning and then keep watching my phone balance going down.

what you do is simple send text message to this number STOP ALL with capital letters and then complain as much you can to e-mail: support@switchfire.com as your ORANGE cant do any think with it as this company is a third part company using your account :) good luck

is there a possibility to take our money back ??

Hey guys, my girlfriend has been receiving similar types of messages from peekaboo from the number 80876 and they are charging her a lot of money for something she didn't subscribe to. She has text STOP to that number several times but they keep sending her the same messages. Have you got any advice on how to stop them sending messages and charging her?

My13 year old son signed up to Peek-a-boo to win an i pad and had been charged £94 in messages. I phoned there number 0844 445 7924 and they said because he is a minor they will sent a refund in 3-7 days. Will let you know if this arrives.

My partner keeps geting peekaboo messages he has'nt sighned up to anything he was charged £85 in one day how can we stop this

Hi all,

I sent an 'online complaint form' to Phonepayplus last october 2011 and finally got a message today (almost 10 months) saying investigation remains on-going due to the complexities of this case,and will let me know the outcome.



Please all, send an online complaint form to Phonepayplus about 'Peek A Boo TV Limited', link below.
The more people complaint the better. hopefully it will stop it scamming more people.

http://www.phonepayplus.org.uk/For-the-Public/Make-a-complaint/Complaint-Form.aspxPhonepayPlus

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