949-491-9641

NEED TO KNOW

Complete SCAM. Do not answer this number. Indian caller with spoofed number from LA claiming to be from Microsoft and asking for you to provide them with information from your computer.

yes i got the same phone call from the indian guy very alarming do not talk to him  hang up

Indian guy claiming need to fix my laptop - sent me to www.ammyy.com to try to "fix" my computer.

What is this about?

Recieved call from this number with an indian guy claiming to be Mark Parker and saying my computor is sending out error msg, (CNIS ID?).  Claims to be from Microsoft.  Told him I would take care of it myself.

I got a call from an operator who sounded to be from India and said his name was Jack. Wanted me to search my computer for a CLSID that he would say matched the number my computer had been sending out, as he was from Microsoft. I didnt type this into my run window because I was leary, and I asked him how he got my number. He said that when I bought my computer I had to register my phone number, well i bought my computer USED, so [***] is what I call. I then asked him for Microsofts number so I could call him back in which he started to say 949 and then asked if I would talk to his supervisor. I said no give me your number, and he gave me 949 491 9641. I looked it up and it was a company called level 3 communications in Irvine California. Anyway, my computer is supposedly in critical failure and is so bad i need to fix it. Too bad I just had my hard drive wiped not even a month ago and I have not had any problems.

Below is a copy n paste from another forum explaining the scam:-

I get these phone calls about one a week. Last time, I was ready for them: I had a machine set up with a clean XP installation, so I played dumb to see what they would do.

They pose as "Windows Support Centre", or suchlike, and say that they've been receiving reports from your computer that there's a problem. You'll probably be asked how old the machine is - however old it is, seemingly, you'll be told that the warranty on your Windows software has expired, or that you should have taken one out when you bought it. Then, you'll be talked though opening something called the Event Viewer, and shown a screen that contains a number of warnings and errors. They will tell you that this is serious, even to the extent that it's causing problems that might force your ISP to cut your connection and/or inform the police.

Let's stop here and make two points:

1. There may well be something called a "Windows warranty". However, I have been a Microsoft Partner for nearly a decade, and I've never heard of such a thing. I think we can assume that if such a thing existed, Microsoft would be sending me lots of information on how I can make money selling it. They haven't, because there isn't.

2. I've never seen an Event Viewer that didn't have warnings and errors, and I've been a Microsoft Certified Systems Engineer since 1999. Its function is to keep a record of everything that happens to the operating system so that people like me can find out what's happening if something has gone wrong. Most of the time, though, there's nothing to be alarmed about - in my case, most of the warnings were due to a printer not being found on the network because I'd switched it off.

OK, so the next stage is that you get passed to the "Technical Department". This is where it got interesting: I was told that a six digit support number was being generated so that my problem could be resolved, and I was directed to a website called logmein123, where I could enter this number. Now, this is a common tool used by people like me to fix machines over the network - clients call me with a problem, I can connect to the machine and show them what to do without having to leave my office. In this case, they were going to "fix" my machine. So I let them in. At this point, we will pause for a warning:

WARNING: DO NOT TRY THIS AT HOME ON YOUR MACHINE. I WAS GIVING THIS GUY COMPLETE ACCESS TO MY COMPUTER. HE COULD DO ANYTHING HE LIKED, TRANSFER FILES TO INSPECT AT LEISURE, ETC. I WAS USING A MACHINE WITH NOTHING ON IT BUT THE OPERATING SYSTEM. REPEAT: DO NOT LET ANYONE YOU DO NOT KNOW AND TRUST ONTO YOUR SYSTEM IN THIS WAY.

The first thing was that as soon as he connected, I could see the IP address he was connecting from, and I was able to trace this back to a company name, and trace the company back to its offices in Mumbai. While I was doing this (on another machine), I was watching a rather nasty piece of software being uploaded to my machine and installed. A bit of fiddling around, and I was asked to try running a few programs. Lo and behold, they all crashed with frightening looking error messages - remember, this was a machine that was working perfectly a few minutes before. This was explained as a consequence of the problems that I was having before, and that the diagnostic program they were running was now blocking programs that could get me into trouble.

This was the point at which I was asked for money - they started at £100 to fix the problem I already had, with an additional £80 for a simple one year warranty to protect me in the future, or if I preferred, I could give them £299 for an all-in package including fix, anti-virus software and a five year warranty. Visa and Mastercard accepted. If I didn't want to go ahead, then I wouldn't be able to do anything with it until it was fixed.

At this point I let him know what I was doing, complete with telling him the name and address of the company he was working for. I expected him to hang up on me, but he decided to argue with me, at one point telling me that I wasn't an MCSE and I didn't know what I was talking about. In the end, I just told him that if he had been in this country, he could expect to be arrested, and hung up on him.

So, in summary, I wasted my time in this way so you don't have to. If these pirates call you, don't say a word. Just put the phone down.

Kreeg een bericht met engels sprekende dame ,daarna een man die beweerde dat mijn computer besmet was met virus, toevallig was dat ook zo.
Hij gaf aan te zijn van  Microsoft tech. en heeft toen soft ware erop gezet moest wel 300 euro betalen.
De problemen waren weg dacht ik, toen bleek dat ik een hele hoop virussen had , heb toen gelijk verwijderd.
ze belde met nr.  00949-491-9641, ook gebruiken ze andere nr.s.
Kreeg ook een faktuur maar naspeuring leverende op dat het uit een hotel uit Amerika kwam en niet van een bedrijf   .
adres van faktuur  is  17941  von   karman  avenue   irvine  calif  92614   .ze gebruiken namen als  paul  coope  dhaun  watson enz.

Dit is ook mij gebeurd helaas toevallig had ik problemen met de computer hoe konden ze het weten en hoe kwamen ze aan mijn telefoonnr. ??

I received a call from my father who said that an Indian sounding man named "Mark Park" called and told my father that he was from MSN and that my fathers computer was sending spam and that Mark wanted access to his computer so that he could "fix the problem". I am a computer consultant and network admin 15 years experience and have trained my father to call me BEFORE he does anything with his computer. I told him that this sounds fishy and after coming to this site and seeing the other stories here, it IS phishy. Luckily my dad did the right thing and didn't fall prey to this SCAM.

"Mark Parker" is still up to his tricks. We got a call from this number yesterday. Same deal, claimed he was from Microsoft.

I just received a phone call from Shane Wilson (very have Indian accent) and he wanted to gain access to my computer immediately.  When I questioned him about where he got my name, he became angry and said he was from Microsoft and I had malicious software downloaded on my computer.  I told him I was busy and I would call back.  He was very angry that I would question him.  I am asked him for his phone number and then googled it!

Well. My parents just got a call from these guys from the 001 949 491 9641 number. Same deal - appreciate the info above. When I called them on it being a scam he swore at me. And then continued to do so, until I hung up on him. Definitely fraud, definitely NOT Microsoft. Do not risk them getting access to your computer

I received same call and asked for number to call back.  "Peter" said he to ask for him.  I did call back and talked to a "Peter" and I said this scam was being reported to my state's Attorney General.  He kept arguing with me saying he was with Microsoft Technical Department and my computer needed immediate attention.  He wouldn't give up so finally I did and hung up on him.

They're still active! Today his name was Peter Jackson. For the rest the story is Alice. 300 euro. Invoice from à californian address which is à hotel. They took over the computer and probably copied it. What a scam.

Typing mistake: Alice = alike

And again today!, 9494919641(?) Now to my private phone number in the Netherlands. Same 'Indian" guy, same story -crashing computer and Microsoft connexion - and same phone mumber. Calling from Miami Florida. When I asked him the exact time in Miami he hang up!

I just got a call from John Lee at that same number.  Luckily I figured it sounded funny so I asked for his number so I could call him back after I verify that the number was with Microsoft.  I called Microsoft's tech support and they will be calling me back soon.  I will give them this info and hopefully they can put a stop to it before someone DOES fall prey to this. BTW- the # comes up as California

'Peter" called and identifed himself as MS support.  He said that they had received error messages from my computer.  Like another message poster, I was very skeptical that anyone at MS support had my phone number.  I had been working on my computer for two days and had not seen the error message he claimed nor had i experienced any degraded performance.  He did seem to knjow my CSLID number.  I asked for some way to verify who ie was and he gave me thie number, 949-491-9641 and said he was in California.  I hung up.  I did not call him back.  Five minutes later he called back- this time from a number with a caller ID in Texas.  I asked him why MS was so interested in my error and who was paying for his time.

ITS NOT A SCAM ITS CALL A BUSINESS GIVE & TAKE POLICY