01253340535

Moved into new premises last week , and since then have had over 10 calls from this number , why ? whats going on ? Everytime i call back its on answering machine and a voice saying its Select Energy !
After reading various horror stories on here i certainly won't give them the time of day

These calls a from a company called COMMERCIAL POWER/COMMERCIAL ENERGY / SELECT ENERGY DIRECT all the same company based somewhere in Blackpool. If they call just put the phone down !!! The person who rang me was so rude and aggressive , have informed trading standards and was told that due to the number of complaints from this company that they are looking into them ,

The only way to avoid this kind of thing is not to agree to anything. Easier said than done I know, but its the only way they can actually change your supply.

These companies must provide suppliers with a verbal recording of the contracts, however this is an unregulated act which means that it is susceptible to all sorts of tampering (sound editing, recording being switched on and off etc).

My job used to be registering these very sales brokers that have been mentioned, Lily Palmer, Select Energy, Benjamin Dexter. The lot of them. The only reason that they are allowed to act on the behalf of major energy firms is that for every 1 person that complains, there are 20 that dont. The energy companies are more than happy to live with that ratio because more often than not that 1 person can be appeased.

With regards to Lily Palmer she works for a company called Billscutter. Their activities have been highlighted in the past but it isnt possible to nail them down because verbal contracts only have the validation and not the whole call. This means that often they promise the world.

Another tactic they use is getting someone to agree a contract, saying the original energy company has rejected the contract due to a credit rating and getting them to agree to another company. They then send off both agreed contracts thus increasing their chances of the account 'going live'.

As long as there are loose rules regualting this particular part of the industry there are always going to be loopholes for Billscutter to exploit.

Unfortunately there are a lot of trusting people out there who are going to be sucked in.

I hope this post helps.

I will check back regularly if there are any questions that people have with regards the inner workings of supplier contracts.

I'm quite knowledgeable ;P

Where are these S**ts getting our numbers from and how do they know we are about to change supplier? One Tw*t this morning managed to get my meter number off me before I smelt a rat.  I was call from an unknown number!!! They told me they were in charge of metres and that British Gas had sent them a querey... Very pushy Very rude!

Hi, I got told from daniel from meter registrations that thomson local and other directories supply it in new businesses, it may help

Thanks for that. I actually got a call from Opus today cancelling my contract, I have sent emails and been in touch with ombudsman etc. I have all the recordings of 48 calls within 2 hours with 7 witnesses,lol, bet thats why they let my so called contract go. It has been so stressful, going to the police tonight to charge the brokers used, and I cannot wait, been called a scottish cow and all sorts. ha ha going nail these baskets hopefully.

i too have just moved into new business premises, and have been called by Billscutter / Select Energy Direct / Meter Registrations ,0800 692 1111 / 01253340535 ,  telling me that i am paying  65 % more than i need to .The woman who called me was Mrs Palmer who was rude when i said i was busy .
The only way they could have got my details  was directly from Royal Mail ! After going online and coming across this site , i will never give them the time of day ! Am about to write to the local newspaper in their area and inform them of the scam that is going on .

I have been told that they get their data from Thompson Local and the Royal Mail Re direct service , hope this helps

i was called recently from Lilly Palmer who works at Billscutter saying that i was paying emergency rates !! simply untrue , how did they get my number ? How do companies like this get away with saying such untrue things ?

I too was called by Lilly Palmer from Billscutter , thankfully came across this site , now if they ring again will just the phone down ..

I too was called by Lilly Palmer from Billscutter , thankfully came across this site , now if they ring again will just the phone down ..

They called me yesterday http://www.billscutter.co.uk very rude salepeople , my advice is to stay well away from anybody who calls you saying you are on emergency rates !

Since moving into new premises have been plagued by calls from http://www.billscutter.co.uk / http://selectenergydirect.com/  Commercial Energy saying they are calling from the Meter Registration Service ! Each time i have been polite saying i am not interested yet they keep calling !! After doing extensive research i have found they are all the same company based in Blackpool .

I've had numerous call likewise, now I've got my iPhone and recorder out ready and the first thing I ask for is their company name, website (handy to have google to hand), ask them to hold (which is just the phone just dropped in the corner!) then look them up, take down their address and go back to them, first thing to do is ask if they're a broker, if they say no then ask for their invoicing details, which usually throws them, then explain that all calls are recorded and I charge a £5 a minute consultancy fee for the details of my utlities to support their consumer database, and that recording will start..... now. Phone hangs up pretty quickly in most most cases! and don't call back, when they don't I keep reminding them of the time and that they might want to let their manager know in case of excessive billing that might occur. It helps that there was a case in court recently where a guy charged £10 a minute and recorded all calls for evidence and won, so now I can quote a case precedent if they feel like telling me I can't do that, I'm sure most brokers will have heard about this at a senior level and warned team leaders etc. It's a bit childish and long winded I know but it does get a bit funny as long as you can hold your nerve- and tongue- and is nice little bit of revenge.

Had 20 calls from this number in one day, bloody nightmare! Rude call staff and the manager isn't much better. I heard from my energy broker they try to call as many times as they can so they can use recorded snippets of your call to create high priced energy contracts, be careful what you say!

1. See http://www.google.co.uk/search?q=%22Select+Energy+Direct%22+SCAM

2. Whois Data:

Raw Registrar Data December 23, 2012
Registrant:
BlueBank Solutions Ltd
office11 evans business centre
blackpool,  fy43rl
GB

Domain name: SELECTENERGYDIRECT.COM


Administrative Contact:
  http://www.uk2.net/, UK2.NET  @uk2.net
  One Canada Square
  Canary Wharf
  London,  E14 5DY
  GB
  +044.2079871200
Technical Contact:
  http://www.uk2.net/, UK2.NET  @uk2.net
  One Canada Square
  Canary Wharf
  London,  E14 5DY
  GB
  +044.2079871200


Registration Service Provider:
  UK2.NET
  http://uk2.net/
  For support and FAQs please go to http://support.uk2.net/


Registrar of Record: TUCOWS, INC.
Record last updated on 10-Oct-2011.
Record expires on 12-Oct-2016.
Record created on 12-Oct-2010.

Domain servers in listed order:
  NS1.DNS-SYSTEMS.NET  
  NS2.DNS-SYSTEMS.NET  


Domain status: clientTransferProhibited
              clientUpdateProhibited

Information Updated: Mon, 24 Dec 2012 04:53:07 UTC

3. BlueBank Solutions Ltd www.duedil.com/company/06356626/

Bluebank Solutions Limited
Company Number: 06356626
Company Type: Private limited with share capital
SIC Code: 5263, Other Non-Store Retail Sale
Inc. Date: 30 Aug 2007
Annual Returns: 30 Aug 2012
Annual Accounts: 31 Aug 2011
Last Updated: 11 Sep 2012

Registered Address
Unit 11 Evans Business Centre
Sycamore Trading Estate
Blackpool
Lancashire
FY4 3RL
United Kingdom

Evans Business Centre
Sycamore Trading Estate
Squires Gate Lane
Blackpool, Lancashire
FY4 3RL

ABOUT BLUEBANK SOLUTIONS LIMITED
Bluebank Solutions Limited was incorporated on 30 Aug 2007 and is located in Lancashire. The company's status is active, with a team of 2 directors.     Bluebank Solutions Limited is split between 2 shareholders. They have no known group companies. Bluebank Solutions Limited have total assets of £0 plus total liabilities of £56,771.     As of their last financial statement, they had £83,746 in cash reserves. Their book value is £26,975, and the value of their shareholders' fund is £26,975.

4. BlueBank Solutions Ltd directors www.duedil.com/company/06356626/bluebank-solutions-limited/people

Kailey Smith (born 26 years ago)
Director, Internet Marketer
30 Aug 2007 — Present (5 years, 5 months, 21 days)

Ms Colette Smith
Company Secretary
30 Aug 2007 — Present (5 years, 5 months, 21 days)

5. Police http://www.police.uk/overview/?q=Blackpool+FY4+3RL%2C+UK
Squiresgate, Highfield & Stanley Neighbourhood Policing Team
Telephone: 01253 607043
Email: BlackpoolSouth.NPT@lancashire.pnn.police.uk

6. Trading Standards
Blackpool Trading Standards
Enforcement and Quality Standards
Progress House
Clifton Road
Blackpool
FY4 4US

Email: tradingstandards@blackpool.gov.uk
Tel: 01253 478375
Fax: 01253 478393

7.  Reporting and complaining about companies which you feel are acting fraudulently or against the public interest should also be addressed to the Companies Investigation Branch of the Insolvency Service: www.bis.gov.uk/insolvency/Companies/investigations-hotline

Our Investigations Hotline number is – 0845 601 3546. This is a 24 hour answer phone facility which allows you to leave your contact details so we can acknowledge your contact and send you the appropriate questionnaire. You should note that we do not routinely return calls.

Use our Complaint Form to report any conduct in companies currently trading which you feel is either fraudulent or against the public interest. When you have completed the form, click on the submit button. The following will happen automatically: -

We will instantly receive a copy of your complaint.

You will receive immediate confirmation that the complaint has been received.

You will receive an acknowledgement by e-mail together with a copy of the completed complaint form and a unique reference number.

Complaint Form:
http://www.insolvencydirect.bis.gov.uk/complaintformcib.htm

8. ICO www.ico.gov.uk From the links on www.ico.gov.uk/complaints/marketing.aspx

"Tell us about unwanted marketing text messages and telephone calls you have received

If you've had an unwanted marketing call or message we want to know about it.  

Please provide as much information as possible to help us investigate the organisations responsible for sending these marketing communications."

https://www.snapsurveys.com/swh/surveylogin.asp?k=134674895144

The post below is incorrect, Please do not confuse select energy and commercial power. Select Energy is not connected to commercial power/commercial energy.

These Guys have been aggressively selling/miss-selling and miss-handling consumer Data for years.

They Buy data from various sources including:
.Thompson
.Royal Mail (When you register to change address)
plus various others

Director and very much head office backroom staff is Kailey Smith
Share holder and Partner to Kailey is Chris Palmer .....who oversees the sales staff.
Stephen Nightingale...Sales Manager
The several highly aggressive saleman/women

Tatic:

To sell N-power/Opus contracts at 25% ish percent above the national average over a 36 month period (this gives them higher rate of commission from the supplier RWE Npower) there common tactic is to tell you that you are on out of contract rates (sometimes reffered to as Deemed rates) because you have just moved in.

When you refute this and tell them you have already sorted you supplier they will them tell you that they are a company who deals with the change of supply for all suppliers (NOT TRUE AND NO SUCH BODY EXISTS)  and that the supply has failed to go through on this occasion. This simply is not true. They will then try to get you to sign with Npower or Opus stating these are either the cheapest or MOST COMPETITIVE in the area.

Again absolute rubbish

You are Ok as long as you dont go through a recorded part of the call with them.If you have you MUST contact you existing supplier ASAP and tell them to "OBJECT TO THE SUPPLIER TAKING OVER THE SUPPLY" (either Npower or Opus) But you must act quickly to do this.

You can also raise complaints with chris billing (head of indirect sales RWE npower) about this company.
Also if you are contacted more than once a day by them you can register a complaint with the ICO
http://www.ico.org.uk/complaints/marketing
http://www.tpsonline.org.uk/tps/number_type.html

The best advice i can give you is that if any company calls to tell you that your supply has not gonr through correctly or you are on Out of contracted rates is to give them the dial tone and ring your supplier and they will sort out all issues with out costing you an arm and a leg.

Hi,

Got trapped by selectenergydirect gave them all my details and direct debit details, later on finding out that they are brokers and sold me 3 years contract. Made verbal contract, luckily I could cancel it before energy supplier processed it....  well had a great lesson! and lots of stress.

please i have stupidly signed up how can i cancel my verbal agreement many thanks