02033725981

My 87 year old auntie has  been ripped off for £207.50 I phoned them and asked for refund, The manager said it would be refunded as soon as they received the tables, that was in August ,in September they sent more tables ,I phoned them again ,once again he said they would refund the money.Shes just had her bank statement, and they have taken another £247.50 that £455.00 and no tables..Can we do anything to get this money back.

if you both can, go into your local branch or telephone her bank's fraud dept - your aunt should be with you to authorise you to act on her behalf. (DON'T telephone standard contact numbers, their only interest is moving quickly on to the next call as they're performance driven on volume, not resolving problems that take time!)
if these scroats who are taking money from her account without permission or against a vulnerable person, it can and will be traced. don't settle for platitudes, speak to a manager or escalate to the regional or head office if they won't assist. there ARE processes to claim chargeback for for faulty goods or poor service under existing legislation. the bank that allows these fraudsters access to banking system will ultimately have to settle claim rather than be exposed, even if they "claim" they were not aware of what their customer was doing.
you should probably consider EPOA to manage your aunt's finances to help prevent this happening again ... tricky/awkward but will protect her from harm.

My 84 year old father was cold called by these scumbags, ( yes Allen Taylor YOU are one of the crooks) on the pretence that they could offer a miracle cure to whatever your ailments are!!Aloe Vera will NEVER cure arthritis!! My father was duped out of £197.80 for 1 pack of the aforementioned tablets(was sent 20 packs) and the following month they withdrew a further £247.50 for NOTHING!There is no consideration from these scammers what medication you might be taking, so CAUTION should be taken before taking any supplements! I Think Allen,William & Co should try doing a honest days work like many of these poor victims have done to earn their money.DONT expect any refunds,it won't happen.I not sure if these tabs cure a sore posterior, they better hope they do, because if I catch up with them that's exactly where they are going... ALL 20 PACKS!!!!

Saw a box at my aunt's house over Xmas holidays it contained 16 smaller boxes of alow vera tablets and an invoice for 287 pounds.... she insists she didn't order them. The invoice is from NUTRELLIS WELLBEING
I have tried to contact them on the e-mail addresses provided, but surprise surprise, both bounced back as the addresses dont exist. These are clearly theives preying on the elderly and vulnerable