08456031755

I got a call on my mobile today while out shopping & a message had been left on the landline from the same number with the message to press options for fraud team.
When they said it was Lloyds TSB I rang the Telephone banking number (not the number requested), checked my account balance then spoke to a telephony agent to ensure I was not dealing with a bogus caller.
The telephony agent then transferred me to the fraud team who confirmed which transactions were genuine on my account before they had even been cleared for payment.  They then cancelled my card as it had been compromised, & promised to send the replacement within 5 days.  They also gave alternative arrangements/options for me to call into the branch if i needed money in the meantime.
Thank you Lloyds TSB fraud team for being so prompt.

I just had a call. I called back using the online banking number. It is Lloyds Fraud Team that intercepted a fraudulent number of recent transactions today.

Do call them back. They cancelled my card there an then and will issue another one.

NOT A SCAM CALL

Genuine call from Lloydstsb fraud department. Starts of as automated then through to operator.

Suspicious transactions made on my account.

Over £600 spent in america.

Lloys very good and gave full refund.

its a call from lloyds fraud service!! i was amazed how they handle transactions like these.. cheers

It's not fraud - and it's easier said then done shutting down fraudsters.

I have received three calls from this number in the last week. I have not given them any information because lloyds told me it is not one of their numbers.

Keep phoning my mums to get me to phone them back at least 4 times a day, havent stayed there in years.

It IS Lloyds TSB - they were checking some recent transactions that I had made, and messed up! Glad to know that they are so on the ball, they do not ask for any account info or passwords and it only took two minutes, much better than being out of pocket by criminals!!! :)

have been called twice put the phone down on each occasion sounded phoney.

Definitely genuine - ignore at your own risk!

To be safe I phoned Lloyds TSB's general 0845 300 0000 number, where it was confirmed that some git had tried to spend £1500 of my hard-earned cash on some chav shopping website I'd never heard of (I've since googled it). I was put through to the very helpful fraud department, who went through some other recent transactions (all correct) and cancelled the card.

Dodgy transaction was attempted at 3.09pm on 3/12/2011, Lloyds left the automated message within ten minutes and shortly after it was all sorted. New card will be in the post on Monday.

Tossers (not Lloyds, btw)...

This is a genuine call. I was also dubious as I don't often accept 0845 numbers, but upon reading posts on here I decided to ring the 'fraud hotline' and was asked for Sort Code, Account number, 2 parts from your DoB and a contact number linking to your account and if anyone else is a holder of your account.

They blocked a payment to a local pizza shop as 'it was high risk for money fraud' (go figure) and if i had a payment for a coach company.

Upon verifying the transactions she told me she had updated my account and that it was ok to use my card now.

I never did answer the 0845 number but it is definately worth answering!

"Don't answer anything. Hang up"?

You wouldn't be saying that if you had found out that money had been taken from your account would you?

iv had 3 missed calls from them to day due to working nights iv slept through them. if they call back ill defo answer :)

I've had 4 calls from this number today. It's a recorded message for a Miss Nicola ??. That's not me. I tried to call the number to speak to someone and let them know they had the wrong number but I got another recorded message, thanking me for returning the call and asking me to listen to the whole of a message. I hung up. How can I stop them calling me? I don't bank with Lloyds TSB and have never had an account with them. Presumably this Nicola person has given my telephone number. Is this identity fraud?

Hi,

Please do not ignore a call from this number. I was suspicious -  voice message saying it was the Fraud Dept at Lloyds TSB. I rang the bank up and they said the number was genuine and advised me to ring them back. I did. My cash card had been cloned and someone was trying to use it in Italy and also in Tesco stores around the country. About £200 had gone out - other transactions had been declined. Ignore this at your peril! Do what I did - ring the bank - get assuramce before you ring!

Got called by this number today, it claimed to be LloydsTSB fraud prevention, so I called LloydsTSB on their proper number and the lady I spoke with eventually confirmed that this really is one of their automated fraud prevention service numbers.

I had a call yesterday and hung up as I wasn't the card holder they were asking for and was sure it was a scam.  Got number from phone and google searched it.  After seeing this website I rang the number on the debit card and it is not a hoax.  £350 gone from account with a further £500 attempt.  Thankfully Lloyds Bank Fraud department was quick to notice and we will get our money back.  Please don't ignore it!

Very happy with lloyds phoning me and confirming transactions from my account, it was me that had made them but glad they are checking.   Thanks.     Advice to all.  Answer and have it cheched

I had a call from this number today and hung after they asked for my DOB, I rang lloyds and they confirmed it was a legit number, it was just my car insurance payment that had been flagged.

I was suspicious of this number so I ignored the number and called Lloyds customer service directly and they confirmed the number and said there was a note on my account to call the Fraud Department.  I called the number - it's all automated and they checked five transactions - all was ok but I had a couple of declines where there was a problem with my address.  So no fraud had taken place but they were just checking.