08456031755

Yes, it seems it was LTSB. I will never call back on that number, however and will instead use the number printed on my debit card.
On this occasion, they were asking about a transaction that was genuine (but unusual).
Deal with these calls immediately, because if you don't, the bank will put a stop on your cards until it is sorted out.

Yes, it's genuinely LloydsTSB Fraud Prevention Dept.   Like others, I was highly suspicious of this automated 'phone message but it is GENUINE.  

They had decided that a couple of recent transactions  looked odd, so declined one and 'phoned me.   My first thought was to get online and check who the given number belonged to, so I am grateful to this site.   :)   I messed up the button-pressing on the automated thing and got to speak to a real person - much better.   One who actually speaks comprehensible English too. :)

So I am quite impressed to know they are on the ball like this.  Now I'm in the rather strange position of thinking that the bank is good and that a particular large charity is an incompetent and sneaky bunch.   That's enough to explode my brain!

So, it's GENUINE and you must not ignore it, and what with people making unusual purchases and spending patterns for christmas, I imagine they might be stepping up this "checking for odd transactions" thing, so more people might get these calls.

Sorry - the above message was not aimed at Ian exactly - merely a general message.  I hit the wrong button.

It seems that if you receive this call, your card has already been compromised and you could be scammed further.
You must call the real customer service number and get the card cancelled.

... but they know my last transactions and that the card is now blocked ...
Of course they know. They made them (except the previous one of yours).

They want you to give them more info and maybe unblock the card.

Don't tell them anything.
Hang up . Call the bank.

Genuine Lloyds Number. I didn't answer but called the number back straight away and got an automated service that recognised my number as an account holder. Apart from confirming my DOB from a selection of three ( so they gave ME the options) the system did NOT ask for any other details. It then read a number of " suspicious transactions on my account, and i was able to confirm they were all genuine. All in all a very quick and efficient service to prevent card fraud, as far as I am concerned. I have now stored the number in the my contact list.

Someone from this number tolls several times a day.

I had a call from this number

It was genuine. I rang Customer Services and they confirmed it and put me through.

They should never ask you for your whole card number just the security code from the back and confirm some details such as date of birth.

It is lloyds TSB fraud department...they called me after making large transactions on my account to make sure i did make them so they would approve them.

Real call from Lloyds TSB Fraud Department.

Something to note for the concerned, refering to my experiences specifically.

1) Your bank may not be aware of this number. I don't know why but some people (I asked a few in branch) didn't have a clue as to what it was and advised (very wisely) that I be careful with it. They said that if you 1471 it often gives an unexpected number though (as I did).

2) The automated system should not ask you for anything but the phone number it called (if you return the call from another number). It WILL ask you to confirm your year of birth from multiple choices, then enter the correct day and month on the key pad. It will then read you the last entries from your statement - it will not ask you anything other than to confirm them.

3) Lloyds run spot checks. In my case it wasn't a problem, but an online transaction had failed on the other end (technical problem) and they just wanted to check it was ok.

All else fails, ring them direct. Number is on your card.

ye john and the three bears

I had a missed calll from this number on my mobile and house number, when i phones it back an automated voice said "thankyou for returning our call, press any key to continue"what should I do?

My dad has had a phone call from 0845 560 1755 today, querying details. He thought it was a scam and hung up.

I phoned Lloyds directly to report it. I have just spoken to Tony at Lloyds calling 0800 3000 000 and she confirms that the number is genuine and is for their Fraud Department.

If you have had a phone call from this number, I would recommend you call Lloyds back NOW!!

Sorry phone number should read 0845 603 1755

This is genuine Lloyds TSB security. Automated summary of transactions genuine and suspect, which you confirm by options on your keypad.

Mine were genuine purchase attempts of my own, one Itried to accidentally submit twice, so I say Way to go, Lloyds.

On the ball.

I havn't had a call from this number but I have a company called L B Southwark TT take £60 out of my bank account and thank goodness for this site as I googled L B Southwark TT and found this so realise this is a fraudulent transaction. I phoned Lloyds TSB and they've been so helpful, cancelled my debit card and refunded me the money (money refund within 48 hours and new card arriving on Saturday - today is Tuesday) so that's good but now I've got the pain of having to change all my details on my secure internet sites groan!
So thanks for your help ....... check your statements and contact the bank as soon as you spot anything suspicious and keep your eye out for this L B Southwark TT
NIGHTMARE!

Hi: I got a call from this number today while I was on the phone (mobile) talking to LloydsTSB fraud department, they had blocked the transaction that my son was trying to make, and they rang me back on the Home Phone to confirm that this transaction was genuine as it was for a 3 figure amount and  they considered the transaction could have been Fraudulent, once I answered the security questions my son went ahead and finalized the transaction the call from Lloyds was genuine and it shows that they are protecting the customers accounts, I for one am glad that they do this.

It is a Lloyds TSB scam within Lloyds TSB

Like many people here i was suspicious about this number, So i rang LloydsTSB direct .

The number is genuine and there had been an atempted cash withdrawl in India !!

Transaction was blocked and card cancelled.

2006 fraud act the bank no longer reports fraud to the police. the bank police itself and committs as much fraud as possible until people wake up. 08456031755 is a genuine Lloyds number but its who controls it and how its manipulated until its investigated.

Just to confirm that this IS a legitimate number.  If you're worried then just call the Lloyds TSB general help line (0845 3 000000) and ask for an advisor.  My advisor was able to confirm that the aforementioned number is legitimate.