09829319990

Have had 09829319990 and 09829323380 calls made from my phone when I certainly didn't make them. And now have to pay an extra £20 on my phone bill. Any ideas about these numbers?

This is a call from a company called Call Republic Ltd.

I had a call from a different Call Republic number which I've reported on another thread.

You can check numbers on PhonePayPlus, and you can complain about them their too.
Google PhonePayPlus and go to the number checker.

https://whocallsme.com/Phone-Number.aspx/09829323380#p91246947179773468

What part of the UK are all you customers

I havent had any calls from this number, but it appeared on my bill - i rang BT and all they said was that this number was called from my landline and the charge is to stand. Im in Devon and on the day this call was supposedly made i was nowhere near Devon - BT stated the line has not and can not be hacked - so how has this happened??

BT are lying to you. Plain and simple.

09829319990 belongs to a company called Oxygen8.  Oxygen8 has allocated the number to Call Republic Ltd.

BT, Oxygen8 and Call Republic all share the revenue.  It appears somebody has hacked into a roadside cabinet and placed the call on your line.
It's very likely some of your neighbours will have this number on their bills and BT will be ripping them off aswell.

http://www.the-scream.co.uk/forums/t30025.html?
http://www.the-scream.co.uk/forums/t30063.html?

cc,
look at the original post from Rosie '09829323380'

https://whocallsme.com/Phone-Number.aspx/09829323380
powderblue has the same problem and is also from Devon.

The BT Network in Devon has been hacked!

register and post here
http://www.the-scream.co.uk/forums/f30.html?

Checked with a neighbour and they also have 09829319990 on their bill - they called BT while i was there with the call on loudspeaker and BT told them the same thing - the call was made from their phone and there is no way the line has been hacked - the charge is to stand. ive also rang BT again, asked to speak to complaints dept or someone in authority, was put on hold then the line went dead! Tried again was then told customer services deal with everything including complaints - explained the situation again, and got the same reply, they then had the audacity to ask if i satisfied with the service! I said 'no' !!
When will BT realise there is a problem??

09829323380
Exeter, Pennsylvania area, Same here, 2 calls 1/5 & 20/5 £14.41
BTs initial investigations said that phone line is OK so its my bad luck !
Phone is a cordless BT freelance 1000 answerphone.
(Broadband is via optic fibre.)

BT have now accepted (after another call & my insistance), that i did not make the calls & that the line was intercepted at either a street cabinet or at the exchange MDF.

(With my knowledge, as a ex-BT engineer, I would say that the calls were actually made, but by some person (unknown) & that BT was quite correct in initialy billing for them. However, as a result of this being a crime (theft of service), BT should recover their payment to the "premium rate" provider & refund the customer).

They have now blocked Premium rate numbers, refunded the charges & forwarded the info to the BT call investigation unit.

If you are off the Exeter Devon exchange, It might help to speak to Sally Gninham 0800800150 at the BT South Wales cust service team, quoting VOL 011-35286725447

I have also logged the theft with the Devon & Cornwall Police, Log No. 281- 6 July

Hope this helps.

D

I reported my issue on this thread, 09829323380, for a call made on 30th April 2010 and I am also in Exeter.

I too had the 09829319990 number on my bill made at 06:23 on 20 May (when I was asleep)!  BT have refunded the £7.40 cost of the call and sent it off for investigation.  I, too, am in the Pennsylvania area of Exeter.

SE,
did you have to request the refund from BT?

i have beeen charged over £70  for calls made at 3 am 3.45 am on 2 occassins and also 12.14 pm when all house is at work 13th may 2011 and on the previous week am totally skint where do i go ferom here am so upset that someone or someting can access my phone line please help thanks 3am calls by the way when  every one asleep

hi annie'

what area of the UK are you?