09829323380

I have just got my BT bill & it shows two calls to this number (09829323380). My wife & I definitely have not made these calls totalling £14.50 for 9 mins. I have asked BT to investigate and suggest you all do the same as this is according to BT an Adult Content line which charges a fortune. We are sure we were out at the time these calls were made and it is impossible for anyone else to have made them as the dogs cannot work the phone!!  But it seems if your answer phone is switched on the the number will charge you when the answer phone answers the call. Still waiting for an update from BT investigations Dept so I will update later.
Hope this helps..

I have found on my Onetel bill one call to this number (09829323380) on 30th April at about 10pm, lasting exactly 4 minutes. I did not make this call. I was caught out by an internet dialler in about 2004 when on dialup internet, so I'm very sensitive about 09xxx numbers and other related telecom scams.

I was either in, or down the pub at the time. One thought is that my cordless phone was somehow hacked - be interested to know if Wommy has a cordless phone too.

I will submit complaints to Onetel/TalkTalk and to PhonePayPlus.

According to PhonePayPlus the number is owned by a company called Call Republic Limited. I tried to look at their address on Google Streetview, but the Google van looks like it was blocked by a delivery van parked in the middle of the road!

This number appeared on my recent BT usage 27/06/10 lasting 6mins and costing just over £9 at 12.25am. BT have advised they are unable to do anything about it until I am billed and charged and insisted that someone made the call from my phone and that their phone lines are secure. It's impossible that anyone could have made this call! My neighbour also has a call to this number on her recent usage on the same day. Both phones are not cordless but have the standard BT 1571 answerphone.

powderblue,
BT are lying. It appears somebody has hacked into you and your neighbours line.
http://www.youtube.com/watch?v=UsKOtb4pm00

09829323380 belongs to Oxygen8 and has been allocated to Call Republic Ltd.

https://whocallsme.com/Phone-Number.aspx/09080829292
(Oxygen8 aka Opera Telecom / Call Republic Ltd)
11 Jan 2009 to 6 Oct 2009

https://whocallsme.com/Phone-Number.aspx/09083149092
(Oxygen8 aka Opera Telecom / A2B Telecom Ltd)
15 Oct 2008 to 6 Nov 2008

https://whocallsme.com/Phone-Number.aspx/09066646558
(Oxygen8 aka Opera Telecom / A2B Telecom Ltd,)
23 Oct 2008 to 20 Nov 2008

https://whocallsme.com/Phone-Number.aspx/09083916319
(Oxygen8 aka Opera Telecom / Call Republic Ltd)
2 Dec 2009 to 2 Feb 2010

https://whocallsme.com/Phone-Number.aspx/09041948677
(Switch Services Ltd / Premtel Ltd)
29 Mar 2010 to 2 Apr 2010

https://whocallsme.com/Phone-Number.aspx/09041948710
(Switch Services Ltd / Premtel Ltd)
17 Mar 2010 to 15 Apr 2010

https://whocallsme.com/Phone-Number.aspx/09041948739
(Switch Services Ltd / Premtel Ltd)
22 Apr 2010

and this
https://whocallsme.com/Phone-Number.aspx/09829319990

What part of the UK are you

I am in Devon. I never use my landline - I have it just for my internet. Is there much hope of me getting my money back for this? If enough people query this in my area surely they can't charge us!

powderblue,
I've noticed this.
https://whocallsme.com/Phone-Number.aspx/09829319990
rosie
11 Jun 2010
Have had 09829319990 and 09829323380 calls made from my phone when I certainly didn't make them. And now have to pay an extra £20 on my phone bill. Any ideas about these numbers?
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CC replies to phone lines HACKED
17 h 44 min ago
I havent had any calls from this number, but it appeared on my bill - i rang BT and all they said was that this number was called from my landline and the charge is to stand. Im in Devon
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Devon again!
Point BT to this and tell them you have discovered this is not an isolated incidence and that it has happened in the past
http://www.theregister.co.uk/2004/06/24/bt_norfolk/
http://www.theregister.co.uk/2004/07/02/bt_west_wickham/

register and post on this forum
http://www.the-scream.co.uk/forums/f30.html?

Checked with a neighbour and they also have 09829319990 on their bill - they called BT while i was there with the call on loudspeaker and BT told them the same thing - the call was made from their phone and there is no way the line has been hacked - the charge is to stand. ive also rang BT again, asked to speak to complaints dept or someone in authority, was put on hold then the line went dead! Tried again was then told customer services deal with everything including complaints - explained the situation again, and got the same reply, they then had the audacity to ask if i satisfied with the service! I said 'no' !!
When will BT realise there is a problem??

BT has equipment called AIT (Artificially Inflated Traffic) that continually monitors their Network for strange billing patterns.  If only customers all from the same area of the country are finding these numbers on their bills then thy know damn well their Network has been hacked.

I've been studying Virgin Media customers from the London area

http://www.the-scream.co.uk/forums/t30060.html?
lots of complaints mention Oxygen8(aka Opera Telecom) 090 numbers

watch and listen to this!
http://www.youtube.com/watch?v=UsKOtb4pm00

If I was you I would report your problem to your local press and these guys
http://blogs.mirror.co.uk/investigations/

and
https://whocallsme.com/Phone-Number.aspx/09829323380
https://whocallsme.com/Phone-Number.aspx/09829319990

keep us updated on what happens and all the best

09829323380
Exeter, Pennsylvania area, Same here, 2 calls 1/5 & 20/5 £14.41
BTs initial investigations said that phone line is OK so its my bad luck !
Phone is a cordless BT freelance 1000 answerphone.
(Broadband is via optic fibre.)

BT have now accepted (after another call & my insistance), that i did not make the calls & that the line was intercepted at either a street cabinet or at the exchange MDF.

(With my knowledge, as a ex-BT engineer, I would say that the calls were actually made, but by some person (unknown) & that BT was quite correct in initialy billing for them. However, as a result of this being a crime (theft of service), BT should recover their payment to the "premium rate" provider & refund the customer).

They have now blocked Premium rate numbers, refunded the charges & forwarded the info to the BT call investigation unit.

If you are off the Exeter Devon exchange, It might help to speak to Sally Gninham 0800800150 at the BT South Wales cust service team, quoting VOL 011-35286725447

I have also logged the theft with the Devon & Cornwall Police, Log No. 281- 6 July

Hope this helps.

D

I made the second report above.

I am in Exeter, Kings Heath Estate (ie. near Digby and Tesco)

I am billed by Onetel, so I don't know whether BT will help me.

PS. I attempted to report my issue to BT using the above reference number provided by DiddyDave. They at least confirmed the reference number, but killed the call immediately after. I have had this sort of response from BT before!

Good result from Onetel/TalkTalk, they gave the money back straight away!

But as it happened, I also asked them to put Premium Rate blocking on the line, and it turned out I already had it - so the call was made despite the block!

That suggests to me a hack at the exchange and not of my cordless phone.

I'm going to put a report onto Consumer Action Group forums as well.

rang bt with the same problem line hacked in haven banks area of exeter. got premium line blocked then put on hold until line went dead when i asked for my money back! nice one bt great service. quoted the above why do we bother!

muppets !

r,

Add your reports to these places, and persist.

DiddyDave has apparently got Exeter Express and Echo interested.

http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-internet/266802-exeter-devon-landlines-premium.html

http://www.the-scream.co.uk/forums/t30025.html?

I talked to an Exeter Express and Echo journalist, and they say they are planning to run the story tomorrow or Saturday.

Im in Honiton.  After several calls to BT im still not getting anywhere, they are so unhelpful and just keep saying I made this call, or the line goes dead. i will now try speaking to the person stated by Diddydave

CC: Suggest you (and any other victims) sign up to the-scream forum and add your information there, as it looks like a better place to keep track of information, and allows people to send you private messages.

http://www.the-scream.co.uk/forums/t30025.html?

So far we have tracked down about 20 victims including people in Clyst Heath, Kings Heath and Pennsylvannia in Exeter, Dawlish, and now Honiton.

i have signed up on the scream forum - i dont think my neighbours will as they are both OAP's and dont have a computer!!

I'm also in Clyst Heath - this time I'm with the Post Office rather than BT.

I also have a call logged on my account on 13th May costing £5.  Having called their customer "care" line they tell me that they've not heard of this one, and they will investigate and I should phone them back in a week,  

I pointed them at various articles from Express & Echo.
http://www.thisisexeter.co.uk/news/BT-probes- ... il/article.html
and
http://www.thisisexeter.co.uk/news/Phone-scam ... il/article.html

ecks'
the Post Office, Talk Talk etc all use the same network........BT

more complaints here
https://whocallsme.com/Phone-Number.aspx/09829319990

register on the forum below and post all you details

http://www.the-scream.co.uk/forums/t30025.html?