1800816025

I got the same story, as if they would ring you and then all your details disappear off the screen, it's a scam!

Who the company associated with 1800 816025
Could not understand the person calling I think her name was Sasha  from credit management

This is not a scam. The reference number you are being given are either interaction numbers or SR (service request) numbers. The people you speak to when you call 132200 are consultants that may not have any idea where to find these numbers. 1800816025 is a legitimate Telstra number.

1800816025 is a Genuine Telstra number. its the direct number for Credit Management.

first off i would want to apologize to those customers out there. where the Auto Outbound system calls

them but they dont have a overdue bill. u have to understand overdue accounts are loaded into the system 3

days erlier. so if u have a overdue bill. and made a payment within those 3 days then the Auto outbound

system is still Unloading your account from the database. And Yes calling the 132000  would also put you

trough, it really depends on the customer. when i speak to customers. i always tell them " to confirm if im

speaking to the right person i need your full name and DOB' thats SOP here. and if you feel even slightly

suspicious about the call please just hang up and call us back at the number found on the buttom

of your monthly bill. =)

This number was on a Telstra bigpond internet bill overdue notice.  I called it to pay the bill, and get some help with a service, and was charged $8.00 on my next mobile phone call.  This is outrageous.  I called Telstra on 137663 I found on their website and they were very unhelpful as my mobile is not with Telstra.

Dialing a 18xxx number from other carriers is a premium service. I complained to Telstra that this was the only number on their bill.  There should be a 13xx (toll free/local call) number or even a local number.  They did nothing.  No credit on my internet bill to offset the cost of dealing with Telstra.  Not even a sorry.  They put me through and it dropped out.

I tried again on 132200 (another Telstra #).  This lady was helpful.  Even credited $50 for the inconvenience.

It is a 100% scam! Don't give out any details

May 2016
Received sms + repeat of same "from Telstra"
Stating that my recent payment to Telstra had been unsuccessful and asking me to call 1800 . -826025 or log on to telstra paymybill  (for which the url was given correctly.
Called telstra on 132200 (as recommended on this site)....my account is up to date and the recent payment (6 days previous) was successful.
The person in the Telstra call  centre said that this number and the messages or calls or references to it would be investigated.

Scam. Rang Telstra on their 132200 number and was told there was no reason to ring me, was then offered a new mobile on my plan so worth the call in the end!

Left a message for accounts payable, but got my business name wrong
Will not ring back

Scammers- they’re impersonating Telstra- do not give these people any information . Report any contact to Telstra call 132200

THIS IS NOT A TELSTRA number. do not engage with these SCAMMERS

Voice mail stating this is Telstra and its not a telemarketing call but an important message for...(my name)and i need to call them urgently with regards to account usage.  I called and voice recording says we have an account with your name, can you please verify by entering date of birth, which i then put the phone down and called Telstra and they confirmed that they did not call me and as i have unlimited usage not applicable an my account is up to date.

Not a scammer. Its telstra credit management. everyone else here are conspiracy theorists

caller (blocked number) claimed 1800 816025 was their return number.
I didnt feel safe giving my security details... they hung up.