250-260-3907

250-260-3907  Missed call on my cell @ 1:08pm(PST)....WTF

Same here, just got a call from 250-260-3907. After 5 seconds of silence did hang up.

i got a call from this number after 5 sec silence they hang-up try to call back the number doesn't exist

I get a call from this number 5 mins after I call into Rogers 611... wtf!! Its happened several times now and its pissing me off

Came back to my desk to find this number listed on my cell phone, no message left.  Blocked the number I was dialing from and called them back.  No answer, it just rang and rang and rang. I do not appreciate phone solicitations from telemarketers on my cell phone as I do not appreciate someone eating up my valuable minutes.  My cell phone is on a do not cal registry so why doesn't it work???

There still random dialing with no one responding when you answer. Thanks to this site, I used the link to add my cell to there "do no call" list... hopefully it will stop within the 24 hours they claim it may take !!!

Some information for new people to this thread

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Are you wondering why you received a call from SQM Group from phone number 250-260-3907?

It is because we are calling you to conduct a short customer satisfaction survey about a recent call center experience that either you had or someone else had using your phone number.

SQM Group is not a telemarketing organization. We are a customer satisfaction research organization that conducts customer surveys on behalf of major organizations' call centers.
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Visit http://www.sqmgroup.com/donotcall.html to have your name put on the Do Not Survey List

the [***] have been calling my house for probably months every other day, i get more calls like this also. im looking for numbers to get someone who works for these people, cause i got a beef. its practically harrassment at this point... and i see im not alone. they are gonna get an ear full.

wtf man, we are all getting harrassed by your people, not only that, but the line is dead everytime. please sir... please fuuck offf.

now we have to go out of OUR ways to get off these damn lists. the most gay thing about this is, we can't call the number back. i wonder why.

You're only on our calling list because you called a company for technical or customer support. Those companies in turn give us your phone number so that we can place a customer satisfaction survey to you to gauge that companys customer service in an effort to improve it.

If you check the page http://www.sqmgroup.com/clients.html you will most likely see a company that you recently contacted for support. We don't just pick random numbers to call, we only call numbers that are specifically supplied to us by a company that you use.

Ryan, it wouldn't be so bad if there was an actual human on the line when you called. These constant hang-ups are the problem. I am sure SQM is charging their clients for these 'calls' just as if they had conducted an actual survey (at $$5 to $$10 per call, according to the website!)

I believe the CRTC regulates how many hangups an automated dialling operation can do. These 19 pages of complaints show quite clearly that SQM is in violation of those rules and is creating ill-will for the customers of their clients.

Just had the same # ((250) 260-3907) 40 minutes after calling Fido. Didn't answer. Got a hang up VM too.

Oops. There is an answer. Sorry i didn't read all 19 pages.

I was on a call when they called me, and when I tried to call back it thanked me for using a callback service

Go to the website below, enter your phone number and you'll be taken off SQM's call list...

http://www.sqmgroup.com/donotcall.html

Called twice just after I was on the phone with Rogers Communications about my internet service (coincidence?). Both hangups.

I just got a call on my cell phone from this number, which I didn't answer and they didn't leave a message. I tried to ring the number back, but there is no answer, or it is busy. I am on the national do not call list, so am not sure what it is all about.

Rogers is one of SQM Group's clients, therefore it wasn't a coincidence, it was procedure. If you don't want to be surveyed, visit the link Thom posted (http://www.sqmgroup.com/donotcall.html) and you will not be surveyed in the future

The National Do Not Call List only restricts telemarketers from being allowed to call. SQM Group is not a telemarketing firm, they are a customer satisfaction research firm designed to help call centers improve their customer service.

I'm not going to answer a long distance call on my cell phone, simple as that.

Well Ryan,

Your predictive dialer sucks. Any dialer that automatically hangs up is not configured properly. Nor is one that hangs up if someone answers with anything other than "hello" or "hi".

I laugh at people that have PDs configured like this. As I have worked in the Call Centre industry for 20+ years and have configured such software/hardware, when I get a call like this, I must laugh.

Surely in today's market, you can hire someone (like a 12 year old after school) to set up your dialing system - unbelievable.

On top of that - the 5 minute surveys that SQM says, are never 5 minutes. Our company uses SQM and the script is to say 5 minutes, because if you tell a customer that it will be any longer, they will not participat.


Just wondering why the anonymity - why not reveal yourself on caller id?