6502044405

Dear  Kmac

I am surprised at your posting in here. Please listen to the voice file of the call we have made to you or i can give to you if you can let me know your identity, as it is in our CRM. It is very clear that we are not an antivirus company (please visit www.gooseberrytech.com). We are an online data backup company. In the process of backing up your data, if your computer is totally infected, then it is a must that your computer should be cleaned up. Is this not a common sense??. Hence we try to help you to clear your mess as we dont want you to run between pillar to post to get this done. This is only a free support that we provide as we are not a tech support service providing company and our main business focus is just ONLINE DATA BACK UP.

Please think for a moment. Your computer is replaceable with a few dollars, but can you fix a price and effort to replace your valuable data. Hence our service is like the only insurance for your data. We have stated this very clearly during our call and please visit our website at www.gooseberrytech.com to know more. The Antivirus we give free to our customers is Trend Micro 2012, that to only if they actually need it. Is Trend Micro an illegal anitvirus company???. Please verify your facts before writing. Hence your statement above is not acceptable in any means. Webmaster you should read these messages posted by these people, verify them before allowing them to be posted in here. Else the credibility of your website will be at stake

Above all we have a clear 15 days warranty on our online data back up services. Hence if you have any issues with our Data back services, you can always call us any time (24 / 7). Also if you are not happy with our data back service for any reason we will immediately refund your money with in this warranty period and we will ensure you that we will take you directly to the online back up space and we will allow you to kill all the data that was backed up from your computer, by yourself and close the account. Have you even tried this with us???. If you have tried that and failed then please write about our online data back up service that we do and the flaws in our services and i will accept and apologies to you.  

The thing that is really hurting is the misrepresentation you have given about us in your statement without any clue of the actual facts. This only shows that you haven't even visited our website. If you have a problem you could have called us for further support or requested for refunds and the same would have been given to you immediately. Please don't write comments in here when they are not true. From where you invented that we are spreading Virus. Just because one technician of yours told you without even knowing who we are??? I have given my complete legal contact details in my website. You please call us with your technician and we will challenge him on the phone and you will know who is real and who is not. Please have any knowledgeable person verify our business any number of times and then you publish your thoughts. Just because someone said some rubbish please dont join the same herd mindset without knowing the facts. Please expose your contact details if you are genuinely having a problem with our data back up service and i will personally call you and clear all your issues.

This is a request Not only to KMAC .. it is for all who have posted in here including the webmaster. Please don't encourage such forums and discussions, which damages the names of reputed and legal entities like ours. Please have some knowledge about computers, understand it, compare it with what gooseberrytech offers and then conclude. We are out in the open and we are not hiding anywhere and doing any shady business. Our online data back up have all the certifications that are there in the world to give you the complete protection on your data. So If providing online back up is unethical, then please do let me know!!!!. Else please remove all these messages immediately. Please don't allow people who don't have the guts to come out and expose themselves with their real name to damage the legal and ethical businesses like ours.

Thanks and Best Regards
The President,
iHorse Inc
www.gooseberrytech.com

Hello GR17

Thanks for publishing this link. My humble request to all in here, go and ready all the content given in the link. It clearly states who we are and BBB has clearly mentioned about us and our claims and our services in detail (black and white).

Thanks and Best Regards
President
iHorse

Hi all i don't know whether they are scam or not.. But they fixed my dead stage computer. Actually my friend referred this gooseberry number to me, I called them last week to fix my computer, and i clearly explained them my family situation that i am running my family with my pension money. so they fixed my computer with very low amount. When compare to the local technician they are best.

Thank you Steven for the good words. We are really humbled.

For all who would be participating in this forum to give negative comments, kindly have yourself applied a little bit before posting your comments. We are trying to educate you the importance of Data Back up in online space. This is very important aspect that everyone have to follow in the coming days. Irrespective of the OS, the data should be backed up in online space. Computer is nothing but a data processing unit. Without data your computer is nothing. Just think, why are you so much worried about your comp when it is infected? just because you are worried that you are not being able to access the data in it. But you are actually refusing to realize it when it is said explicitly by people like us. When there was H1N1 break out all of us ran and took the vaccination as a precaution. But when we try to educate you people of preventing the most invaluable data from viruses and other infections, we are being branded as scam and being questioned.

All of you must understand online back up is an important process. In this process we will help you to back up your data in the online space that you buy from us. Suppose during this process, any of your current infection brings in an hurdle, then we will help you to over come the hurdle and achieve the important task of Data back up. This process of helping you to overcome the hurdle is called tech support and we give it completely free as this is not our business. We give you an antivirus free because we want your computer free of future infections there by protecting the future data as well. Hence we are giving you the most trusted brands in antivirus market like Trend Micro absolutely free.

Our business is just ONLINE DATA BACK UP. Kindly remember this at all times and all of you can call us anytime if you need a high quality online back up service.

Thanks and Best Regards
President
iHorse

My computer was hacked by Gooseberry.  They called me the next day to find out how my
computer was doing. Some Asian woman who could not speak English  very well wanted to
sell me computer security and back up.  Who and how can they be reported to.  They infected
my computer and cause all kinds of problems

Asian women who knew my computer was hacked, trying to sell computer security.  These people
must be stopped

I had the same experience with this company. A virus infected my computer with a message that they would fix this problem for 84.50. It starts out like its a Windows version which I thought was legit but my credit card company denied the charges thankfully. When I got a legit virus removal provider through OfficeMax he showed me everything and how the virus hides your files. I will be reporting this and everyone else who has this experience should too. Fortunately for them they are in California because I would go kick their ass personally if they weren't on the other side of the US. Punks like this need to be in jail.

ipurchased the gooseberry tech program 3 weeks ago for $199.  I was having major problems with my computer..... they actually spent 35 hours working on my computer by remote control, and when they finally got it fixed.. it works like a brand new one..... they called me everytime they wanted to work on it to see if that was a convenient time for them to work on it.... so i don't see the scam here at all.. at this moment i am 100% happy with their service and results...

Hi Eldon

Thank you for your heads about the comments and time taken to write about us.

Regards
Gooseberry Tech

IHORSE President,

Then if these accusations are incorrect, please advise how you guys knew that I got a virus yesterday afternoon? I just received a phone call from your number stating they were calling about a computer. I never called or even googled your company name.. so how would you have my cell phone number?

Please answer that.

Stacy calls me everyday for several times and leaving voice messages....Should i believe her or should i complain this lady to FCC..?

soon after my computer was infected by a virus, I received a call from the goose berry technition who said he had received a notice from microsoft that I had a problem, and that he could fix it. Well he did fix most of it and I paid the $199 to get it fixed. To add insult to my stupidity he stated the first credit card I gave him would not process the transaction so I gave him a second card . well guess what I was charged on both and could not get a response. bad me!

i think you morons are trying to be too smart. i heard some awful English from a person named William tanner

these very same people called me and scammed me too. They fooled me into thinking that my PC had been actually infected with the "Trojan virus" and that they could clean and restore it without my having to lose any of my files. They got me good. I paid the $199 that they requested. Even esigned the contract they had.

To Mr Brody (President of iHorse, Inc.)  I have tried to contact you personally at your office in Canada as listed on the BBB website but I can not reach you.  I have a few questions about gooseberrytech.com
1 Do you employ a lady named Stacy White in CA in the USA?
2 Is 510 768-8586 a phone number for your company?
3 Is 800 501-0334 a phone number for your company?
4 Is 650 204-4405 a phone number for your company?
5 How did your company get my home telephone number?
I was told by Stacy White (calling from CA in the USA) that your company gooseberrytech.com was notified that my husbands computer had troubles.  I asked how she knew that it had troubles.  She said that when I received a message on my computer stating that my computer has an error and I click SEND or DONT SEND that your company is notified.  She assured me that gooseberrytech.com is a third party compnay and in no way affiliated with WIndows.  So my last few questions are
6 What company is sending your company (gooseberrytech.com) information about my computer and or my IP address?
7 Is this your marketing strategy for getting people to use your backup services?
If it is then I suggest that you change your strategy as it appears to be a scam and an atempt to gain access to someones computer (even though she assured me that she did not want access to my computer, that she only wanted me to check it, she was more that eager to "walk me through the steps")
8 Why wouldn't Stacy White (who called me from 510 768-8586 and who gave me the call back number of 1 800 501-0334) give me your name when I asked for the name of the President of the company?
Either
your compnay is committing fraud or
your company has a marketing strategy that stinks or
someone is committing fraud against your company.
Either way, you need to have it researched and resolved.

I just received a call from them and was told my hard drive was being infected. They wanted me to go to my computer and then they said they would tell me what to do. I kept asking who they were...they stated Gooseberry Tech - I advised I wasn't near my computer and asked for a number to give them a call back on. They did mention several times that they were working with Google and they had been informed of my computer issues. Needless to say...I am very computer savvy and know not to give random people any personal information.

SCAM ALERT EVERYONE NEEDS TO KNOW ABOUT!!! I just got a phone call from 415-424-4032. It was a foreign man, with very broken English and hard to understand, calling from a call center. He states that that he is calling from Gooseberry and that they received a notification from my computer that there was a virus on my harddrive. He was very insistent. I told him that I do not have a Gooseberry program on my laptop and that my laptop is running just fine. He insisted that there was a virus and that they needed to help me clean my laptop. I told him that I had never heard of Gooseberry and that I did not feel comfortable discussing my computer or computer usage with him. He kept trying to make me think he knew what he was talking about. I am so glad that my husband has taught me well about computer viruses and hackers and that I knew this did not sound right. I hung up on the guy, then I looked up Gooseberry on Google and found this forum!

I just got the same call and am very computer saavy too. My husband is a computer programmer and former professional (ethical) hacker. He has taught me very well. I knew this was a scam! LOL

Good questions! What is funny is that the broken-English Indian guy who called me said the same thing. I told him I had no clue who they were and did not feel comfortable discussing my computer or usage with them. LOL

I received a call from this company as well. They claimed to have received information from Microsoft that my computer is infected.

Seriously? They want me to believe that Microsoft is somehow going to obtain and transmit my phone number to a third-party company. When I insisted they tell me how they got my phone number, the guy changed his tune and says "oh, well we're calling because it's possible for Windows computers to get infected".

This is a very shady business. Since my phone number is on the federal Do Not Call list, and they attempted to call me three times today, I am filing suit in my local small claims court for $500 x 3 = $1500. I also reported them to the Ontario Better Business Bureau and filed a complaint on the FCC do not call list site.