8003660109

keeps calling but leaves no messages

Inforrm the source of your medical bill about the rudeness of the collection company. I was making payments to the hospital, only to find out that since I still had a balance after 90 days it went to collections. The hospital should have provided a warning that I only had 90 days, would have made bigger payments, my balance was under $50. Just trying to get through the holidays and now dealing with the collections. Paid the hospital first thing in the AM, but it is nerve wrecking.

You people are crazy......You don't need to accept phone calls like this.  If you get harassing phone calls from ANYONE, just call the police.  End of problem for me.

...similar story.  JPRecovery it seems.  My story is a little of everyone's.  Tests done in May of 2010 at Cleveland Clinic.  I was part of an experimental program in which CCF would pick up the tab for what my insurance wouldn't cover.  Trouble is they shut the program down in January 2010 and never told me.  In June I get a bill for 44 large.  I appealed to the 'patient ombudsman' who told me "don't do anything until we get this resolved".  So, the patient ombudsmen calls me and says 'we notified you by postcard that it stopped and we can prove you got it".  Really- 30 years in the Postal Service and you can prove I got a 'postcard'- new to me. Now, it's down to $400. So, I make monthly payments-keeping track of the balance.  Three months later my insurance notifies me they assessed a penalty to CCF because they were late in processing pre-approval.  Guess what! I get a bill for the penalty!  ICalled the insurance co.  and they say, I don't owe it.  CCF turns it over to JP Recovery.  They call, I tell em, "kiss my a$$' and hang up.  I must be on a two week rotation.  
By the way, JP buys the delinquent accountants and the harassers get a % of what they collect.  I told them once, "send me a bill with how much and why, we'll talk".   Nothin-
Idiots they are and CCF billing too.  When I get really pi$$ed I'll appeal to the OhioAtty Generals office.

I ain't payin 'em....

Fuk 'em!

Only rang once so I didn't have to deal with them--yet.  From what I've gathered from all of your helpful posts is that it's a medical collection agency.  I went back to school last year and of course the insurance is horrible--trying to get student insurance to pay for some basic stuff has been a nightmare, so I'm not surprised that something has gone to collection based on their shoddy coverage.  Just annoyed.

I see a few complaints on here are out of Ohio and it seems these JR Recovery clowns are based out of there as well. Are the majority of you who have dealt with them from Ohio?  I am originally from there but live in another state now, although I do still travel back there to see one doctor fairly regularly.  I'm just wondering if it's that or another doctor I saw where I currently live.  I already paid out of pocket for the Ohio care (and it turns out they were double billing to boot) so it doesn't make sense, but seeing as how there's an Ohio connection...

I'm just trying to figure out a likely culprit without having to talk to these collection people.  Medical collection agencies are the worst, and my advice (and experience) is that you should always deal directly with the medical provider when it comes to making payment, even after it's gone to collection.  They'll still take your money and are the only ones who seem to have the authority to tell these agencies to chill with the harrassment, unfortunately.

clevland clinic is a ripoff.they overbill people and do things to people that dont need it just to bill the ins.nobodys getting nothing from me.let them call all they want.

I kept get collections calls and letters about some Doctors bills from the birth of my son. I went into the doctors office and paid them. When I explained to the guy on the phone he said he had no record of it. I asked him for a detail bill in the mail before i would pay a penny. Every month I got a letter when just a generic detail. Mainly an account number, the hospital the doctor works for and the amount. So i went to my doctors office, had them print out a spreadsheet of my bill, my insurnacen and my payments showing a 25 dollar credit on my account. I sent copies of this along with a long letter stating that either they showed me a detail bill or to stop billing me. If they don't not stop sending me notices I would not only contact the BBB I would also call the new station and their investigaion team, they love to do segments on stuff like this. I have yet to receive another mailing from them. When I do get a bill from them that I know if valid and I pay it I print all pages of payment confirmation and keep it in a file. Watch your back with these guys.

I am sick and tired of whomever is located at this number and calls my place 2and 3 times everyday

JP Recovery - Medlcal Collections

Apparently it is necessary for TWO collection agencies to get involved for one outstanding bill with Mt Carmel Medical Group. I have already set up a montly payment plan with one of the collection agencies for automatic withdrawal. Now I get a call today, which I answer, and the rep rudely confirms that I have an outstanding bill. Because I have never been contacted by this particular agency before, I question, especially since I just established a payment plan with the other agency (Medicredit --- both reps I have talked to have been extremely patient & helpful). I confirm again that this is for the Mt Carmel bill that I have that is outstanding and explain that I had already taken care of it thru another agency. The female rep obviously couldn't help me (which was not really her fault I suppose) so I get a little emotional when I find the possibility that I own ANOTHER chunk of money on top of what I already owe. I ask the rep to hold (so I can go get my credit card & try to locate a statement that could possible tell me what I am about to pay for) and the rep hangs up on me. Working in a call center environment myself, I understand that maybe her KPIs were affected by this hold, however, had she been more patient and understanding, we could have gotten it handled right then and there, and I'm sure that would have helped her totals in the end...

I am reaching out to Mt Carmel Medical Group for a statement of charges because after throughly searching and collecting all mailed correspondence for these charges, I have not rec'd a statement (although I have rec'd statements for other charges from MCMG)

It's already hard enough swallowing the hundreds of dollars that I have to pay for a simple tilt-table test (that did NOT require ANY drugs, only a heart monitor) that took less than 20 minutes (and the doctors just had to sit there and watch) --- and now I have to deal with MULTIPLE collection agencies? This is extremely stressful. This would have been paid alot quicker if everything was consolidated and simple.

That'll teach me to go to the Doctor...!

888-236-9541 is also jp recovery. wonder how many phone numbers they have!

HOW ABOUT THIS... THEY CANT GARNISHEE MEDICAL BILLS OR THROW ME IN JAIL FOR OWING THEM SO SCREW THEM! JUST DONT ANSWER ANY TOLL FREE #'S

This number keeps calling me, doesn't leave a message, and no way to call them back.

Cleveland Clinic would be livid, tell them

when i answer number~put on hold....when they leave a message....(which is like every 5 minutes (i dont answer now b/c all it says is...''please hold'') the message is ALL STATIC, NO ONE THERE, NO MESSAGE

i recently found out its a medical collections agency....yeah i owe bills, yeah im very sick, yeah im sick of them calling me and adding to my stressful medical situation....sorry i cant pay $5000 a month to ya

My insurance got billed wrong by Cleveland Clinic and I asked them to resubmit it. Apparently they didn't and I was eventually turned over to collections for the $300. I answered the phone the first time this JP Recovery place called me and talked to a woman who was actually nice and willing to work with me. I asked her to give me a couple of days to find out the details since I was just learning about it and she agreed. Well, 2 days later when my phone rang it wasn't her. It was a guy from their company and he had a major attitude. I told him I was going to talk to the billing department and he gave me a day or two to call him back at his "direct line!". I'm not dealing with anybody that's going to act like a jerk toward me. Sorting it out with the clinic who in turn has taken back the debt from collections. BUT JP Recovery has still called me for the past 4 days!!! If they keep going, I will be turning them in.

It seems the cleveland clinic after a certain amount of time 90 days turns you over for collection from j p.  Our bill was over a thousand and even though we were paying $150 a month is no longer an option with the clinic.  This has not been a problem in the past and gave them a piece of our mind.  I guess they will be able to lay off a few more people this way........................................................RADICAL

Get off the call list.

Please DO NOT try to negotiate with this company. It is called JP Recovery Services and they PURCHASE old files (usually from hospitals) for debt that has either been since settled or is still outstanding. Let me state that again in case you missed it, some of the debt they are trying to collect has already been settled (either by you or your insurance company or if you were billed in error it should have been written off). This is why the representatives of this company are so rude and insistent that you pay them immediately with no research on your part or documentation from them. Once you discover that an error has been made, they will not "refund" the money you paid them, hence calling the number back and getting dead air or disconnected. Sometimes they are actually attempting to collect real debt (in my case it is from the Cleveland Clinic). Here is what you need to remember about paying off this debt: You can always try to negotiate with the financial aid office of the hospital. In the past at least (I'm unsure with the new healthcare laws what is legal) hospitals are able to charge the uninsured more for the same service than they can someone who is insured. At least check to see if they will knock the bill down to a more reasonable level. You can negotiate with the financial aid office of the hospital on out of pocket expenses or the portion not covered by your insurance also. Try to go in person to negotiate and request adjusted bills and or paperwork on the spot. Hospitals HAVE to take whatever you are able to pay them (even if it's only 5 dollars a month). If the hospital has ever taken a government grant or subsidy, and they all have, they are a community hospital and MUST work with you. The important thing to do is to make the arrangement with the hospital itself. Ask for any programs available (you may have to fill out paperwork documenting how much you make and where that money goes) to discount or write off a portion of the bill then tell the hospital how much you will be able to pay per month. Make sure you document who you made the arrangement with and when you spoke with them, again try to get documentation (sometimes they are unable to provide you with anything and you have to blindly trust they will apply a discount or program to help pay for your bill. Once you make the arrangement though, stick to it and pay regularly. Some hospitals, once they see you are actually paying, will write off the bill totally rather than continue to send out bills and attempt to collect in a single payment. They will still send the bill to a collection department rather than try to collect on the bill themselves but by that time, you will have already made the arrangement directly with the hospital. The collection agency has to accept whatever you send ultimately too but they will give you a horrible time when you send them less than the entire amount. I would actually still send my payments to the hospital, just to make sure the money is going to the right place and are actually going toward my debt.

Called again about debt. 1. Do not owe anyone. 2. From what I understand this is a medical bills, and we have no medical bills owed. 3. If this is for Cleveland clinic never been.