800-446-8939

This is a legit number. I call the number Ive been using for Chase and they confirmed it.

YOU my friend are a scammer as well trying to get people to believe that this number is valid. I agree, this "note" I found on my door says to call. I called and finally got a person and asked who would write a date and acount number in PENCIL! They just apologized and said it was placed on the wrong door. I think its a HUGE scam and scanned it in and am reporting it to Chase Bank under their fraud detection department. I don't even have a Chase account.
Really... you people are sick!

Im a contractor for over 20 Mortgage companies, including Chase. The door card with 1-800-446-8939 is left at any persons property who's late or doing any loan Mod. This is a required monthly inspection, that you the homeowner pays for. Look on your next bill and you'll se a $40-$50 charge for the inspection. Its only a occupancy/property inspection that requires a BS doorcard so you can call with any questions. Its NOT A SCAM, but it's annoying and its part of the loan process.

I rent a home and have had an envelope left at my door for 7 months straight.  Does a loan modification take months, years?   It is kinda creepy with someone coming onto the property.

Is it a loan modification when envelops are left 7 months straight.  We are renters. We are on edge.  Not sure if we will get no no notice to move out.

We have been a home renter for over three years.  The last 9 months we have had white envelopes left at my door.  Is the house going into foreclosure.  Should we move out.  Very upset and confused.

They don't even know if they have a mortgage on a home?! We don't have an account with them, but they asked for a previous owner who still uses our address so I'm very concerned.

This just recently happened to me as well.  We are renting a home and have had someone come by taking pictures of the outside of the home and someone come by and put the slip of paper on our door from CHASE bank.  I sent our landlords an email and told them about both incidents.  Being renters and not having been told by our landlords about any foreclosure I decided to call CHASE myself to see if the # belonged to any of their departments.  I was acting on a hunch that our landlords were in fact behind on mortgage payments and facing a possible foreclosure and were not disclosing that information to us.  I did not call the # listed on the piece of paper that was left on our door, I actually called the Mortgage Department # listed on CHASE's website.  When you call if you do not tell them that the note left with the 800# is from the Homeowner's Assistant Department they will not be able to locate the 800# in their general system.  I told them the # and that I thought it was possibly a foreclosure or loan modification and they were able to find the # in their system and did verify it to be a CHASE #.

Another number # 800-848-9380
Is a fraud.  Left an envelope on our door.  Contacted Chase Banking.  It is not one of their numbers.  Letter did not have a company letterhead, and was handwritten in pen. Fraud.  Turning it in to the police.

While the need for a job by people is quite understandable and worthy of sympathizing, people leaving envelopes marked "CONFIDENTIAL" as door hangers and taking pictures without the occupant's permission may be illegal. Checking whether doors and windows are closed or open by unknown persons is a violation of privacy and constitutes trespassing.

Such activities by whoever is doing them must be stopped immediately.

We do the same work. Photos, hangers, occupancy checks, damage assessment, and insurance loss from time to time. It is a legitimate field, but can be difficult based on the neighborhood and occupants. We try to be as respectful to anyone we make contact with and most understand what you are doing. Most know they are behind or going through a foreclosure. We arent the repo guys, just the people at the end of the line in the bank's effort to ensure their properties are not falling into disrepair. If you are a renter and getting these hangers, let the owner know. There are inspectors all over the U.S. and many are contracted by Mortgage Contract Services. MCS. We dont take payments, dont want payments, and dont know your particular circumstances. We are just delivering the message and reporting back to the bank. I hope this helps to clear up some of the questions.

Lisa, Check with the owner if you havent already. See my post below. The only time we stop getting work orders to go to the house for occupancy checks are if the loan mod has been completed and payments are current, OR if the property has been vacated and we change the locks and begin inspecting interiors and winterizing the property to prevent frozen pipes. Not trying to worry you. Just want you to be as informed as possible. Hope it helps.

Photographing any property is perfectly legal especially if the occupant is not photographed. Informed consent is not necessary for property or publicly viewable areas. Furthermore, the bank, which holds the mortgage, has every right to request photos to be taken of what is essentially their property, especially if payments are behind. They want to ensure the property isnt being destroyed, which is an all too common occurrence when a property is in foreclosure. Lastly, I cannot vouch for other inspectors, but the only time we check windows and doors is if a property is confirmed to be vacant (utilities off, personal property removed, etc.) It is part of our job to ensure the property is properly secured if vacant to prevent squatters or further damage. This usually comes just before the bank asks us to change the locks. We are also responsible for boarding any broken windows and preforming other preservation services, such as winterizing the pipes and providing a sign with an emergency contact number on a window. I hope this clarifies things for you and helps you to understand the legality of what we do and the reasons.

Field inspector is right. It may look unprofessional, but I use what envelopes I have and have to print with my own ink and paper the signs they want posted. Finsing the addresses is a pain at times too, but it pays the bills. Here is how it works. The bank contracts a company like Mortgage contracting Services, Which contracts a company locally to schedule and consolidate the work, who contracts me to do the actual inspection. It is legitimate, but rather convoluted and a pain in the [***] because I dont have any in depth knowledge on the account. The inspection form I have lists the name, address, and sometimes the bank servicing the loan. Other than a bunch of fields ( occupied/vacant....utilities on/off.....personal property present yes/no, etc) that is all I know. I dont have a problem hand delivering the flyer because I know it is legit, but I never tell people to call the number specifically, I just tell them that I am doing an occupancy check and they need to call their mortgagor. Most people after talking to them for a minute know exactly what I am doing there, and know their current status as far a payments. I dont mind talking to them, but when I have 200 houses I need to inspect in a particular zip code, I dont have time to talk to everyone, especially at $4-$5 per house. I stop, snap the photos, leave the hanger, snap a photo of it (because the bank wants verification that I left it) and move on. Then there are the banks who just want occupancy checks, I love these, because they want one frontal photo, or sometimes no photo, and the boxes checked on the form. THose ones are great because i can load up the kids and do a route without needing a babysitter since I am not getting out of the vehicle.