800-550-3278

Calls 3 to 4 times a day, never leaves a message just hangs up. Sorry I never answer 800 # calls to my personal cell phone, period. I never gave this number to anyone but family and friends. How do they do it.

Just called, no message left.

The number would seem to be Beneficial home loans... unsolicited on my part.

Call 7 days a week at least 3 times a day.
The caller name was Patrick

Called yesterday in the morning and again twice this morning.

HFC.  They believe your payment is late.

This phone number has been harassing me through my cell phone every day calling multiple times. It needs to stop.

HFC Beneficial Loans
Member HSBC Group


http://www.beneficial.com/learn-about-loans/h ... es/default.html

Multiple calls when I am home. Never leave a message, and when I finally answered it was a hangup.

calls back to back...requested they not call but they continue tired of it..will file harrasment on this number..not taking it anymore..

called today four times, answered twice and they hung up. This is sunday, can they call you on sunday's.

On 11-15-09 this number called my house 10 times and never left a message. How do I get this to stop?

Called several times on Saturday, Sunday, and Monday. Finally my wife answered and said it was me just to identify this ridiculous calling pattern. HFC collections is the culprit. I had already made payment arrangements yet they continue to harrass over the phone as if there were untold piles of gold that was being kept from them.

just activated my new cell phone from sprint, was the first call i got, a lady with an eastern accent asked if she could speak to an unintelligble name.

same here, new cell phone number from Verizon and got 4 calls from this number.

This number calls quite often. The earliest call has come at 7 am (PST) the latest call at 10:30 pm (PST). Every call they make is to a mobile cellular phone, nobody ever answers, most likely a dialing machine, and after 5 seconds nobody answers. The line with nobody answering has been connected as long as 5 minutes, then a hang up. Several times they have connected to the voice mail and been connected to the voice mail for as long as 7 minutes without any message being left, just silence. Do not know who they are, have no reason they would be calling me. I am current on all my accounts on everything, have nothing outstanding, and do not do any business with HBC.



http://www.fcc.gov/cgb/donotcall/
http://www.fcc.gov/cgb/consumerfacts/truthaboutcellphones.html
https://www.donotcall.gov/complaint/complaintcheck.aspx
http://www.bbb.org/chicago/business-reviews/f ... lmhurst-il-4757


Business Contact and Profile for HSBC Finance Corp.

Name:    HSBC Finance Corp.
Phone:    (800) 547-8776
Address:    961 N Weigel Ave
Elmhurst, IL 60126-1058
Yahoo Map
Website:    www.HFC.com
www.hsbcmortgageservices.com
www.hsbc.com
www.hsbcusa.com
www.orchardbank.com
www.household.com
www.Beneficial.com
www.accountcentralonline.com
Original Business Start Date:    January 1878
Principal:    Shehad Mohammed, AVP/Customer Resolution Department
Customer Contact:    Shehad Mohammed, AVP/Customer Resolution Department - shehad.a.mohammed@us.hsbc.com
Email Address:    shehad.a.mohammed@us.hsbc.com
Type of Business:    Financial Services, Banks, Consumer Finance & Loan Co., Credit Card Processing Service, Credit Cards & Plans, Credit Services, Furniture-Retail, Investment Advisory Service, Investment Securities, Loans, Mortgage Brokers, Stock & Bond Brokers
BBB Accreditation:    HSBC Finance Corp. is a BBB Accredited business.
Additional DBA Names:    Bon-ton/Elder-Beerman
Household Credit Services, Inc.
Beneficial Mortgage
Polaris Star Card
Account Central
American Dreamcard
HSBC Finance Corp
Reward Zone Program
H S B C Securities (usa) Inc
Household Recovery Services
Household Life Insurance Company
Household Financial Services
Household Mortgage Services
Household Bank VISA
Household Finance Corporation
Household Bank FSB
Household Automotive Finance Corporation
Orchard Bank
Beneficial Finance Corporation
HSBC Auto Finance
HSBC Card Services
HSBC Bank Nevada
HSBC Consumer Lending
HSBC Mortgage Services
HSBC Retail Services
HSBC Taxpayer Financial Services
Decision One Mortgage Corp.
HSBC Insurance
Metris-Direct Merchants Bank

Business Management

Additional company management personnel include:

Ms. Theresa Nicchia - Dept Manager
Ms. Sandra X. Vasquez - Project Manager
Mr. Marty Milella - VP Customer Service and Sales
Traci Holland
HSBC Retail Services Disputes Address
Mr Carlo Airdo - V.P., Consumer Affairs
Dam Hirsch - Manager
Jada Howard

Additional Fax Numbers
Fax: (847) 564-7094
Fax: (877) 404-6172
Fax: (918) 669-8855
Fax: (813) 571-8998

Additional Email Addresses
sandra.x.vasquez@us.hsbc.com
theresa.a.nicchia@us.hsbc.com

Licensing for HSBC Finance Corp.

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. These agencies may include:

Illinois Department Of Financial and Professional Regulation
100 W. Randolph
9th Floor
Chicago, IL 60601
(312) 814-2000
www.idfpr.com

Debt Collection

Under the Federal Trade Commission's Fair Debt Collection Practices Act, collection agencies may not use any false, deceptive, or misleading representations or means to collect debts. They may not harass, oppress, or abuse any person while attempting to collect a debt. A debtor may be contacted between 8 a.m. and 9 p.m. only and can be contacted at work unless instructed not to. If a consumer does not wish to be contacted by a collection agency via phone, he must state so by contacting the company in writing within thirty days. After doing so, the collector cannot call the consumer again.

Collectors may not tell others about the debtor's personal finances. They are also not required to tell the consumer when they sell his or her account, so there is likelihood for a person to be contacted by a different collection agency regarding the same debt and having to dispute it all over again.

Additionally, many debts have a statute of limitations, meaning they eventually expire and can be brought up as having passed their statute of limitations as a defense if the collector takes the alleged debtor to court and tries to sue him. Most of these time-barred debts expire between 4 to 6 years after going into default, with individual states having their own legislation regarding the exact amount of time. According to the Federal Trade Commission, however, the Fair Debt Collection Practices Act does not prohibit debt collectors from trying to collect barred debts, as long as they do not sue or threaten to sue the consumer for the debt.

It also must be kept in mind that not all debts have a statue of limitations. For instance, there is NO statute of limitations on federal student loans, most types of fines, past due child support, taxes in most cases, as well as on reporting the account to credit bureaus. The statute of limitations again depends on the type of debt and the given state's civil debt collection codes.

Consumers should likewise be aware that even after a debt reaches its statute of limitations, if the consumer makes any payment on the debt or signs a promissory note, this may reset or restart the statute of limitations. That is why it is crucial to make sure that the alleged debit is valid before making any payment. This stipulation differs from state to state, and by paying any amount of money it may renew a debt.

When confronted with questionable debt, consumers should verify their state's statutes of limitations, write a dispute letter to the collection agency within 30 days of receiving the first collection notice, keep accurate records of all correspondence, and report any violations to their state attorney general, the FTC, and BBB.

Calls began the morning of Christmas eve, skipped Christmas day, band have continued thru the weekend Saturday & Sunday...

I get phone calls from this number at least 3 or more times a day. They never leave a message. I don't answer 800 numbers as you never know who is calling. I have called back to see who is calling it is HSBC I used to have a Mortgage loan through them.

I get called by these people 6 - 10 times a day.  Usually the calls come in clumps....3 or 4 within a couple of hours..then we get a respite...then it starts up again.  I fell behind one payment in November.  The December statement showed a double payment due by December 28th.  
The calls were coming in thick as thieves.  I made the November payment three weeks late....(Christmas, ya know) the calls are still coming in.  Even though I am caught up.  I just made the December payment today and have received so far 5 Beneficial calls this evening since I got home from work 5 hours ago.  I have filed a complaint with the Better Business Bureau.  We will see how it goes.

This number calls here about 5 to 10 times a day, and has for about two weeks. A few times there has been a person on the phone, but most of the time it's a recording that says all of the agents are busy.