800-704-8416

This company is a scam take your money and runs away.They don't  even call their customers after they get money.I got scammed by this [***] Company and they took around 200$ plus taxes to fix the computer  but instead of fixing they just screwed it up.These [***] are [***] SCAMMERS !!!!
I am calling them on the number they gave me ( 1-800-704-8416 ) from past 1 month but it does'nt work.Now I am gonna call my bank and ask them if there is any way to get my money back....

The company's name is Efix Now in Draper, UT, and they recently ripped off a senior citizen friend of mine. Their rep, Westley Smythe, contacted her through her AOL e-mail account and wrote (possibly through instant messaging) that her computer was severely infected and needed to be fixed immediately. At the time, she wasn't having any problems, just reading her messages, but she thought the rep was with AOL and allowed him to "fix" the problems. The only thing he did that I could see was to make her e-mail inaccessible and then charged her $200 for it. I had to call the bank to get their 800 number above. When I called, the man I spoke with, Ryan Stevenson, was very rude and blamed my friend for OK-ing the work and then paying for it with her credit card. My friend is 85 years old and can't fully understand what happened. This company probably preys on a lot folks who aren't tech-savvy. Since they probably changed her e-mail password and security question, it seems likely to me that they were going to charge her for more "service" in the near future.

I used efixnow.com and am happy to say they did a great job. Nicole Bowman was the one who sold me email help and computer tech support services. She was very helpful and nice as well as explaining well why i was have computer problems and email problems. Eythan Carter was the computer tech that gave me email help and fixed the computer problems that i was having. A big thumbs up to efixnow.com (efixnow) they do a wonderful job and I would refer efixnow.com to my grandmother and anyone experiencing computer problems or in need of email help!

I have used efixnow.com and have been 100% satisfied with their services. I am guessing you don't know much if anything about computers or the internet in general because it is impossible for a third party company to make someones email inaccessible! Also to sat that they could change her password and security question is just dumb! Think about what your writing! It makes no sense it sounds like your just making up stuff about this company because you don't have anything real to write about! This company did right by me and I have had a friend use them as well with no complaints. Sometimes its the computer operator that's the problem not the computer.

They're a scam. They got my grandpa who wouldn't pay the $300 they requested but took whatever he was willing to pay.  There was nothing wrong with his computer and I don't know how they even got a hold of him in the first place or what they ended up doing to his computer.  But in the end, they took his money for nothing.  Those above posts must have been written by the scammers themselves, I've seen those EXACT same paragraphs with the same name droppings on other websites.

People who do not know anything about computer should not talk about computers. Your grandpa obviously needed help with his computer or he would not have asked for the helpin the first place and HE put HIS credit card information in to pay for it. If you want to talk about scams and being ripped off why don't you identify who you are or who he is? as far as I know there is nobody named "Me". I was locked out of my email for over 3 months and the tech who helped me was very smart and got me back into my email when yahoo just sent my call to India. I was thankful for the help and that I was helped by someone from the united states. If your grandpa was so ripped off why didn't he post on here? Speak for yourself...

My mom just got ripped by this company. Are you employed by them? Sounds like it. Too much anger displayed to victims of fraud

I personally, work for this company. I am hiding my name because I don't know if we are allowed to post about our company. We are a fairly new company, so I understand why people think we are a scam, Honestly, I am a very honest and kind person. Yes there are times where the sales people that work with us ( I am a technician ) don't know what they are talking about, they are sales people, go figure. ( you don't say a car dealership is a scam because they ripped you off, they are there to make money, so are we. ) A lot of people we deal with do not know a thing about computers. What we do, if the computer needs it or not, is give people the tools and knowledge to keeping their computers clean and safe for the future, unlike other companies, who just clean the computers and wait for people to come back when they screw it up again. We strive to teach people how to keep their computers running as best as possible. Yes, some computers are just bad computers, old, low hard drive memory, and low ram, so I can see how people would say we did nothing when really it is just their computer and/or internet.     And the only way we get peoples number, is because they went on our website, filled out their information, and submitted it to have us call them.   And if you say we pick on the elderly..... Well, we are a business, we don't just ask how old that person is, or say they sound too old to have a credit card and turn them down.  See how saying we are doing something wrong, just doesn't make sense?  That would be like your parents or grandparents going to the store and wanting to buy something, but the store turns them down because the person looks too irresponsible to use a credit card... They are responsible enough to have a credit card, right? Any business would not turn someone down if they are willing to pay.   See where I am getting at here?   Go to Walmart and ask for a LCD flat screen priced at $1000.00 and they will sell you one.  My point being, I work on about 10 computers a day, out of a 2 to 3 week period, I may get 1 person that is unhappy, ( most of those are because they didn't understand something, or a fault on my part which I do fix in front of them ) and mostly the rest of the others it is because of email, not the work on the computer, and out of those 99.99%  it is because they signed up for a paid email and closed the email account because they did not want to pay the email provider anymore. So.. the email provider it that case will close the email account, permanently. There is nothing, anyone can do at that point, even if the customer wants to pay the email provider again.   So, do not say we are a scam, we do a lot better job than most companies out there, I will spend hours of my time to help someone who does not understand, and it makes me feel good when people tell me they are so thankful for my patients and helping them make everything so much simpler.

Total scam!!! When my dad had trouble accessing his free email account he was led to efixnow. He gave one of the techs remote access to his computer and the tech led him to believe that he had a major issue with his internet and email. The tech wanted $200 to fix my dads computer when all it was was basically a shortcut error. Now some may comment that if he needed help then what is the problem?? The problem is that it is way to easy to take money from the elderly and "computer illiterate". It took me 2 minutes to fix the problem!!! Thank goodness my dad did not give out his credit card info!!  I was not aware that computer techs charged $100 per minute!!

This company preys on people who are old!  My mother in her late 70s thought she was talking to Yahoo. There was nothing wrong with her computer!  I guess they did a few scans and whatever.  Stay away from this company.  I told them to send me a detail report of what was done on her computer and a message was left with me that it was emailed.  I do not have any such email.  This company should be reported which I plan to do.  Who in the world charges 200 dollars to scan a computer.  They should not be able to get away with this.  There needs to be an investigation and I plan to find a way to get that done.

first off, I have gone to Walmart to look at televisions, and guess what the person helping me did not try to sell me a 1,000 dollar television.  There are ethical sales people out there.  And most people do not pay for their email.  You are telling me that it is ethical to charge someone 100 to 200 dollars to get into their email.  Are you kidding me???????  I asked my mother what was done to her computer and she couldn't tell me.  Your right, my mother called you because she is old and confused.  You did her no favors. This company takes advantage of people.  It is a scam.  I am still waiting for that detailed log of what you did on her computer.  If it didn't cost her so much, it would be a good laugh!  She does not come on here to write you because she does not understand message boards and things like that.  You took advantage of mother and she is no more knowledgeable about her computer than she was before she called you.  If it makes you feel good to think you are actually providing a service using free scanning software and push a few buttons, then you have no conscience.

To: Edward Smith top of this page, the phone number you have 1 800 704-8416 is a working & correct number. Stop your cursing & grow up. I had my PC serviced by them, have called them back a few times, 1st. call problem repaired.  2nd call back I missed my return call yesterday. Placed a call today & waiting for a call back.  I live in Hamilton Ontario Canada & realize call backs are difficult as it is a very busy company. Patience is a virtue, fly off the handle & I also would be finished with the likes of you. P.S I am a senior citizen does that make us all stupid. There are time is your life that you just have to trust someone, I just have one minor problem for my tech to fix, hopefully soon. Helen Roberts Hamilton Ontario Canada.    
         P.S. Edward, were they just supposed to drop everything & listen to your foul mouth?

You obviously work for efixnow.com, everyone knows they are scammers cheats and liars.

I have spent nearly 2weeks, every minute I'm awake and not at work, trying to fix my father's computer since calling the phone number that was listed on a pop up after resetting his email passwork.
Funny thing, I had just restored his computer. We had just completed doing all of his window's and norton's updates. His computer was fine.
After the gentleman Randy, aka Moonbeam (his user name listed in the ok'd users on his account) tunneled into his computer, wanting 200. 00 to fix it, I couldn't even access Windows updates, let alone uninstall or update norton's. After 4 computer restores.....2 which were complete hardrive formats, when he went to reset his password (per my suggestion) for his email he got a phone call. He thought it was our ISP provider calling back. No...it was someone wanting 149.5  to fix his computer. He'd noticed dad had been having problems with his email password.
Arghhhhh Dad let him tunnel in thinking he was from Century link. I've been on the phone w/Norton's 3 hours trying to clean his computer once again.
I don't know how this company is contacting people. The second # I found, after nothing appearing on our caller ID, had to call *69, sent me to a message stating they were the "Do not Call" office. They wanted the number that called and our phone #.
I know we didn't call the Do not Call registry today. I didn't give them the information. Efix doesn't announce themselves when I call and get their message. Randy doesn't answer my voicemessages.
I just lost nearly 2 weeks of my life and lord knows how much personal information to these people, depending on how savy they are and how far they've tunnelled into our home network. I'm mad.

I work for EFixnow.com  I probably got some commission from you! Ha its a sales job dumbasses you are supposed to sell to everyone to make yourself and the company money. It is not a scam. We explain what we are doing and what the client is paying for. If they choose to put in their credit card number they know what they are paying for and we do exactly what we say we will. No one is forcing anyone to put in their card number.

i would like to know   if this company is all it is soppose to be    is it a scam or not ??????

This company can do some good but they like to pray on the elderly and unsuspecting. My father (81 yrs old) was a victim. He called his ISP (local cable company) to get email setup. I assume they put these vultures on to him and they called offering to help with that. Still no email and $200 poorer. I am fighting the battle for him now.

Before you jump to conclusions about a site like this, you might want to take a minute to do some research. These rates are from GeekSquad. Taken straight from their site. Its the same battle. The only difference is Efixnow.com does it from your home. Take note to what email troubleshooting cost. Take not to basic virus and spyware removal. Honestly most of you know that they would rather just charger you 100$ to wipe your computer and let you get it screwed up again. You pay for what you cannot provide yourselves. If your such computer experts and make the fixes for your family members or yourself. Then leave them your number, tell them to call you. You remote in, you fix it. Stop complaining. You werent there to help, we were.





I believe many computer repair technicians have ideas about what the geek squad charge for computer repair services or are unsure. I created this simple table which shows what services they do, and charge for. Everything is taken directly from their website.

Some services are missing like DC-Jack repairs, laptop LCD repairs, motherboard replacements and OS re-installs. I think many of the advanced repairs the geek squad scares off the repair by telling the customer that the computer repair is not worth the fix and up sells a new laptop or desktop.
                                  Phone     quote     online     In store     In home
Virus & Spyware Removal     X                    X     149.99     199.99     299.99
Backup and online storage     X             69.99     X     X     X
Computer Training             X             49.99     X     X     149.99
Computer Tuneup             X            49.99     X            99.99     X
Data Recovery     X     X     X     Starting 59.99     X
Email setup     X     X     Setup: 49.99 Troubleshoot: 69.99     X     X
Hardware install (MEM-MP3-printer- etc)     X     X     X     49.99     X
Hardware Repair     X     X     X     Price Varies     X
    Phone     Quote     Online     In Store     In Home
In home PC Hookup     X     X     X     X     149.99
Setup of Mobile Broadband     X     X     X     29.99     X
Printer Setup     149.99     49.99     X     X     X
Printer Trouble shooting     X     69.99     X     X     149.99
installing antivirus and security software.     X     X     X     69.99     X
Socail Media training     X     49.99     X     X     149.99
    Phone     Quote     Online     In Store     In Home
Software Install     X     49.99     X     29.99     129.99
Technology Consultation     X     X     X     X     99.99
Wireless Networking     X     X     X     X     99.99

I clicked on a link that was available when I couldn't log into my email. A technician called to assist me. She asked various question and then she connected to my computer. It was really neat to watch her work my computer from Utah. She did a diagnosis on the computer and found my problem. I was impressed she told me all the bad things going on as well as the good things. I was charged according to my computer needs. I felt very comfortable with this company helping me. I felt they only charged me for what I needed without adding extra work or software to increase the cost. I will defiantly use them in the future. I gave their number to my neighbor. She was charged slightly more than me because her computer was in worse shape than mine. She also was very pleased with her service.

I work for this company. Part of our process is calling the customer when the work is done. We will attempt to do this numerous times. We also do not bill taxes. I'm not sure why you were having problems with our 800 number, I do know for a short time we were having issues with our phone contractor, but this issue was not ongoing for long. The number is up and working now.