800-975-4722

I got 6 calls from this number. I hate when they tell you THIS IS MISTER SO AND SO.. right away you know its a collector.

HSBC morgage

So pay your bills ontime and you wont have a problem.

I also just received a hang-up call from this number. I called them back and had them research the reason for the call. I turns out the call was made in error. I have all accounts/bills paid on time and there was no reason for the call.

they do that a lot.

Caller claims to be from HSBC, but I doubt that he actually was. Tried to sell me a savings account. He sounded like a low-class scam artist to me. If I thought HSBC actually made this call, I would withdraw all my business from their bank.

Dept has been receiving numerous calls from this phone #.  Upon answering the call no one responds on the other end.  The phone that they keep calling is a corporate hotline #.

Whoever this is, they call at least a couple of times a day and there is no one there.  There is a whole list of other similar 800, 888, 877 #'s - it goes on all day and evening.  I'm sure it's an auto dialing thing and it's maddening.
Not HSBC.

I was noticing this number on my caller ID several times a day for two days in a row.  Finally I was home to answer the call.  It was HSBC Mortgage.  The woman could barely speak english and they were calling on our mortgage that appartenly 3 days late.  The fustrating part of this whole matter is, we do all our banking with HSBC - and we have it set up that the payments are automatically taken from our checking account and transfered to the mortgage. Which makes it worse, it was their mistake! after speaking to this rep - I received 2 more phone calls asking for payments the same day.  HELLO!!! there is something called the fair debt collections act - they can only make contact once a day. Plus it was thier mistake . . .  we are now looking for a new bank to do business with.

My girlfriend and I have a HSBC mortgage. We setup a checking account with them just so we could "easily" do scheduled xfers for a worry-free homeowner's existence. Payments are considered late after the 15th. On the 19th we got an aggressive call from HSBC collections, early in the morning, before we had our coffee. They were demanding we pay our mortgage and notifying us that they were tacking on a $150 late fee to boot. We explained we have a scheduled transfer, but they said they could not help us with that because it's with the retail banking unit. Okay, so, but they could plainly see we have been doing automatic transfers for the last year. After much shouting about fairness and clarifying that the house is worth about 60% of what's owed so they are welcome to come and get it if that's worth their $150, we finally got through to a supervisor. He calmly explained how the transfers work, explained they can waive one late fee without question, and that we should have no problem getting the $150 back from the retail banking unit once we explain the situation to them.

Turns out our escrow deposit (for tax and insurance) was adjusted upwards by about $30/month. That disparity caused the scheduled transfer to fail. And I remember getting the letter informing me, it just did not occur to me to make an adjustment to the transfer.

Ultimately, their customer service was nice about it. And they sent us the forms we need to submit so that the transfer is the other way around, i.e., the mortgage unit will make a withdrawal from the checking account. That way, if the payment changes, we won't have to worry about.

What's that story all about? Now I'm getting deadline calls from that phone number...

Lady claiming she was HSBC about my mortgage being behind, which it isn't.  So I was explaining her via looking at cancelled checks on my bank statement.  She then continued to argue saying no you owe more, so I asked to speak to a supervisor and she said what for. I stated cause you obviously don’t understand what I’m saying so I want your supervisor.  To which I got put on hold and then hung up on.  Oh yes did I mention I got this call at 8am on a Saturday morning!

Just got a call from 800-975-4722. But they hung up once I answered. Thanks to this blog, I now know that it is HSBC. Now to find out why they would be calling me.

I am getting mulitple calls a da with hang ups. It is HSBC Collections Dept. They admitted to calling customers during the grace period of the loan but didn't seem very interested in correcting the hang ups. I indicated to Mr Gomez at 800-338-6441 (manager) that if someone were on the line I would understand but that i think the hang ups are harrassement and plan on investigatoing from my end. I suggest you do the same!

I am receiving calls from this number, no message is left.  I don't have a mortgage with HSBC. ????

I have gotten two or three calls a day from this number over the past week.  If it's HSBC - we don't have an HSBC mortgage, although I do have a checking account with them.

Caller ID says HSBC, and it is. Definitely an outsourced telemarketing call, probably in India. Trying to sell me credit card insurance on one of my accounts with them.

This is HSBC's fraud prevention group.  They called to verify a check amount and the person the check was made payable to.

They only provided the information and asked if it is correct.  They did not ask any confidential information.

Everyone needs to remember that the system that any calling center uses makes mistakes. It is NOT the person calling hanging up on you but the system they are using. If you call HSBC back the operator will do their job to assist you in every way they can! When I called today I had a very pleasant conversation and I personally recommend calling Stephanie on her direct line @757-296-0094

This lady has called me more than 8 times. Talking about I own then money  for a house  card that I got from back. 2006. I told her that I don't have no house card. 800-975-4722.

HSBC autodialer doing a survey about my call to them.  Legit