801-691-5910

I have the company on  the telephone right now and they say that they are exempt from the no-call list. I called them direct at 1-866-373-9923. I was informed that if you call 1-801-691-5910 back one of the options is to remove your phone number from their data bases. It worked for me.

this company somehow has my number despite my being on the do not call list. They call late at night and I have a baby sleeping. They don't say anything when I answer. I need them to take me off their list now!

Here's the website to remove yourself from their call list...
http://www.brgrs.com/brg_dncl.php

Thank you, Tara!  I've added my number to the dncl and hope not to hear from them again!

We get at least two calls a day from 801-691-5910.  We are on a Do Not Call list a d do not recognize this number.

Thank you Tara

I get calls from this number nearly every evening, if I answer, there is no response from the caller.

This number calls the house every evening at supper. It is more than aggravating.

They call me all the time on my cell phone. I don't answer area codes and phone numbers I don't know.  I think they are probably selling something or collectors.  Collectors will try calling from different area codes thinking you will answer from a new one. Beware of unknown callers and out of state numbers you don't recognize.  Don's answer them. They never leave a message.

I get calls from this number every evening.  When I answer, they hang up.  When I don't answer, they don't leave a message.

BRG Research Services –Provo
50 East 500 North
Provo, UT  84601
(801) 373-9923

I believe this company does surveys for businesses one patronizes. I have asked them to cease calling before.  Do not call registry complaint is best way to go.

Just received call few minutes ago. Went to site where previous poster stated my/your number could be removed. Link worked, now let's see if they actually remove the number and stop calling.

Scum Tracker
8 Aug 2007
If They call and bug you....call and bug them...AT HOME!

BRG Research Services, Inc.
50 East 500 North
Suite 200
Provo, UT 84601
Phone: (801) 705-5300
Phone: (801) 705-5295
Fax: (801) 374-2751
<www.brgresearchservices.com>


Board of Directors:
--------------
James M. Fazzio
JFazzio@BostonResearchGroup.com
508.497.2555 x122
--------------
Paul W. McClanahan
PMcClanahan@BostonResearchGroup.com
508.497.2555 x124
--------------


Executive Management

Luis Carter
President/Partner (801) 705-5295
luis@brgresearchservices.com
Home Address:
447 E 200 NORTH
SPRINGVILLE UT 84663-1513
--------------
Jared Lon Hickman
Human Resources
jared@brgresearchservices.com
(801) 705-5298
Home Address & Phone#:
851 S Canyon Rd (Apartment ?)
Payson, UT 84651
(801) 465-6938
--------------
John "Eddie" Traxler
Project Director
eddie@brgresearchservices.com
(801) 705-5303
Home Address:
1181 N 2850 WEST (Townhome)
PROVO UT 84604
--------------
Kayline Hansen
Project Director
(801) 705-5296
kayline@brgresearchservices.com
--------------
Chad Ewell
Programming Dept
(801) 705-5307
chad@brgresearchservices.com

Home Address & Phone#
(Not Sure Which One):

Trevor Chad Ewell (Age 20)
195 W 300 NORTH
PAYSON UT 84651-1432
(801) 465-9446

Chad Merrill Ewell (Age 46)
515 N 500 E.
American Fork, UT 84003
(801) 756-2938
--------------
Owen Weeler
Day Phone Room Manager
(801) 705-5222
owen@brgresearchservices.com
--------------
Ben Anstead
Night Phone Room Manager
(801) 705-5311
ben@brgresearchservices.com or
anstead42@hotmail.com
--------------
Dave Olsen
Information Technology Manager
(801) 705-5301
dave@brgresearchservices.com

Home Address & Phone#
1785 MoorDale Ln.
Holladay, UT 84117
(801) 278-0591
--------------
Brandon Olsen
Project Director
(801) 705-5309
brandono@brgresearchservices.com

Which One?
Brandon Olsen (801) 274-3805
5294 Cobble Creek Rd,Salt Lake City, UT 84117

Brandon Olsen (435) 843-5805
252 N 690 E,Tooele, UT 84074

Brandon Olsen (801) 981-8528
8555 Tranquil Bay,Magna, UT 84044

Brandon Olsen (801) 463-2740
362 Lambourne Ave,South Salt Lake, UT 84115



Sources:
Utah County Tax Records <http://pbw.co.utah.ut.us/scripts/pbcgi70.exe/uc/u_functions/uof_namesearch>
<www.co.utah.ut.us/Dept/Record/LandRecordsandMaps/>
<www.google.com
Caller ID: 801-705-5259
Caller: BRG Research
Call Type: Survey

That's right.  Because the "Do-Not-Call" list is filled with LOOPHOLES, TIME-PERIODS, and about a million guidelines no one understands or enforces.
There is NO WAY to fight the calls.  NONE.
The ONLY WAY is to fight back- call back the #'s you can reach (ON A PHONECARD, PAYPHONE, ANONYMOUS whatever device).  
And then ...... really # with them.  I gave about 5 suggestions on the "call-them-back" technique, 3rd page into the thread.
Remember:  Your point is to make them feel like you feel.  ANGRY.  
MAKE THEM SO ANGRY YOU CAN FEEL THEM WANTING TO REACH THRU THE PHONE.
These are residential #'s, the homeowners have to be either involved- or simply informed that their # is being stolen and used.  I, however, would not politely tell Mr. or Mrs. John Q. America that their # is being stolen and used.  I WOULD JUST # WITH THEM.  They get enough calls like that, and betcha they take action quicker than gently saying "I feel you should know . . . "
BS.  LET THEM HAVE IT.

I worked for Brg. They are legitamate.  I will try to address some issues people have brought up here.  1.  If you are on the " national or your state's do not call list"  this does not exempt you from being called for a few reasons. They are not soliciting or selling anything and they are calling people who are clients or have done business recently with a company who hired Brg to be an independent research firm to collect unbiased opinions about them. Look at the do not call list laws and you will find that if someone calls you to conduct a survey they are exempt from the law. Also if a call center(Brg) is calling on behalf of a company you do or have done business with in the last 3-6 months and they want to do a survey about your experiences as a customer they are exempt.  Brg makes these types of calls only.   Some have complianed about being called a couple times a day for the last week or so and some say they get hung up on.  99.9% of all calls are made by an automatic dialer that dials the numbers for the agents. This ia much more efficient and accurate than manually dialing.  The dialer also queues up more numbers than available agents to have a constant flow of incoming calls. For example if there are 20 agents calling the dialer will call 30 numbers. Once the call is answered it will connect the call to the agent who has been waiting the longest.  You may have noticed a pause after you say hello before an agent says hello when you get calls from companies that use auto dialers. As mentioned before the dialer will dial more numbers than available agents. There are times when more people that answer their phones than there are agents. In this case the dialer will try to connect to an agent for 10 seconds and if none become available it will disconnect the call.  The dialer is programed allow this to happen less than 1% of the time.  The dialer is also programed to recognize answering machines but it is not perfect. It allows some to getcobbected to agents and it can also think a real person is an answering machine.  So if you think someone is out there trying to annoy you and hanging up on you day after day your aggression should not be at any person but at automatic dialer technology.   You can always return the call and leave a message with your number to be places on Brg's internal do not call list. Everyday an actual person listens to the messages.  Calling some of the personal phone numbers others have listed to harass them and annoy them is considered harassment and will be looked into by the law. None of them were the ones who called you and most likely was a college student or recent high school grad that is working at Brg because they work around school schedules. If you think you are justified because you got called by Brg you are wrong. And for those who want the company to go out of business, if you like ruining the income and lives of a bunch of generally young people trying to make ends meet in tough economic times while many of them are working through college then you have more issue in your life than someone calling you.  Try to put a person behind the words you say. It's easy to say things over the phone or internet but there is a person with feelings on the other side of the phone.  As a person who has worked with Brg and has taken many irate and vulgar calls from people, I hope this post helps more people to understand why they are getting calls and why they may not hear someone immediately after they say hello. Also I hope when someone does answer that you inquire about why they are calling and understand it is most likely about a company you do business with. If you are then not interested then just politely ask to be placed on the company do not call list. I also hope people realize they are talking to a real person.

BRG Research ... they really refuse to honor their own internal do not call registry.
They do not seem to understand that this is an invasion of privacy, so perhaps we should remind them.
Don't call them at work, contact them at home.  Most of them are clearly listed in 411.com.

Kayline Hansen
Project Director
https://www.facebook.com/kayline.hansen

Brandon Olsen
Project Director
https://www.facebook.com/brandon.olsen.7967

Cheramie Child
Human Resources
https://www.facebook.com/cheramie.child