8665692226
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- Rick Matthews replies to JTYou could have just advised in your reply in a more succinct way "When I spoke to Rogers, they of course were useless as per usual..." LOL
No, FXM didn't ONLY "get hold of numbers" but instead got around Rogers filters since a lot of us requested a long time ago to NEVER get such things. In our case, we're talking about 3 years for our numbers-we had that ALL shutoff 3 years ago.
Rogers system was somehow vulnerable and/or compromised since in December when our message arrived we complained and they explained "that yeah, we see that you had this setup a long long time ago..."
Lots of people don't look at their bills and might not notice an extra buck but we use our phones to call people, NOTHING else. We use our computers or email to communicate in the other ways and even with our smartphones, we don't want crap messages from anyone, not even family etc., on them.
As of January 17th, yeah, Rogers is getting swamped with complaints and will probably tell all of you "it was a billing error" but when "filters" is mentioned in there somewhere during the conversation, it's on the technical side and this too didn't surprise me. If Rogers makes some coins off this b.s., I'm sure we're talking about some serious money and hopefully ALL customers for both Fido and Rogers (Rogers owns Fido anyway) ask that the charge be reversed.
"Stock Tips" my [***], wouldn't surprise me if Rogers didn't own FXM too and one day maybe Rogers will get fined to the tune of what bell did awhile ago for spamming their customers, was about $10 million I believe......... - paulineSigned hubby up with Fido as well as myself and two kids. Checked my bill last night and we were all charged the same $1.00 so it wasn't just a buck - it WAS $4.00 +TAX!! I called Fido this am and all charges were removed and future texts (we never even saw a text) are blocked. Can't get through on the bogus phone # and no way I'm giving them any info on the bogus website either. What a scam! Fido rep although helpful tried to tell me we had inadvertently signed up for this service - are you kidding me!! My kids are 11 & 16. Why on earth would they sign up for stock tips? If it was myself or hubby why are charges on all four phones??? Rogers is the biggest scamming money sucking bunch of a@@holes in the business. Sorry fido but you are losing my business when contracts expire.
- Caller: FMX stock tips
- Call type: Text message
- AAS replies to AngCall the police or consumer affair to arrest them.
- Karen replies to EYou should call Rogers again. This happened to me last month, and Rogers credited the $1 back to my account for me so dont let them tell you they can't do anything for you.
- AngelicaIm on the phone with rogers right now. Theyre blocking the number and giving me a credit. Yesterday i tried the chat and this stupid technical whatever she is told me hey could not issue a credit. I think it depends on the person you talk to. This is really upsetting you pay them 70++ a month and you get spammed for nothing.
- Call type: Text message
- AnneCheck out this thread and last entry was 4 Jan. Well, guys, it's still going on because I got billed that $1 for the same thing and when I contacted Rogers, the customer support guy was most unhelpful and couldn't wait to hang up on me. The weird thing is that my number is not even a cell phone. It is the number of my wireless hotspot so Rogers knows for sure that I could not have any business with FXM stock tips.
What I am concerned about is also to find out if this $1 scam is repeated, and if so, how much could we be charged for in total?- Caller: FXM stock tips
- AnneSo this time I phoned Rogers and spoke with a supervisor and got the charge reversed and 3rd party calls blocked from calling my phone number. But he says that this is not 100% and some calls may go through. The supervisor also said that Rogers is aware of this problem and is "investigating".
My advice to others with a similar problem is to PERSEVERE and INSIST that Rogers or Fido or whatever company you are with DO what they have to do to protect you.
Btw, I am FBooking this to spread the word!- Caller: FXM Inc
- kalakegirlThank goodness for this very informative thread! I just saw this charge on my bill as well.
As well called the number back and said "this number is not available in your area at this time."
I then called Rogers and they reversed the charges saying that its a billing error. "Billing error" my [***]! Whatever! It's a freakin scam! I'm guessing with all the complaints Rogers is supposedly looking into it. We shall see about that. It all depends on who you get on the line as well. Just as a note to folks...don't call your carrier after hours (5pm EST) as you will get Third party vendors who don't give a crap about you. Even when you say you'll leave them, they say "go ahead." Been there done that! So call first thing in the morning.
Good luck everyone!- Caller: FXM inc
- Call type: Text message
- deelivesThis scam is driving me nuts.
go to http://fxminc.net/sign-up/
and sign up rogers head office number 416 9357777 and click on the box to agree to sign up for
stock tips.
Maybe Rogers will get the message- Caller: fxm inc
- Call type: Text message
- d100
- canadagal| 1 replyMy experience is the same as MB above. I was finally able to speak to a Manager, and got the $1.12 reversed. I was told it was a "billing error" and that they were in the process of refunding customers. It is good if that is actually being done, but we need to keep checking our bills and hold Rogers accountable. We pay enough in cell phone bills already for services where they make a great deal of money. Lots of people in South Africa get cell phone service for free.
- Caller: FMX Stock Tips
- Call type: Text message
- MM replies to canadagalI got the same on my Telus bill and got charged $5 +tax!!! Scammers! I didn't even seen this website or any message popped up on my phone and got charged! Crazy!
- amfrieseni knew my december bill would be a big one as usual with christmas long distance calls and travelling but i check it thoroughly anyway
checked the phone to confirm that a text message was received and it was - confirmed that we only received one which was good - no message attached to the text
i contacted fido live person and once i mentioned a disputed charge from a third party they knew it had to do with fxm stock tips, they credited me the $1 immediately and 'blocked this type of messages' from continuing or occuring again- Caller: FXM Inc.
- Call type: Text message
- yvonJust received my Fido account of december and same thing happened to me. Fido decided to credit the 1.00
- Caller: fxm inc
- Call type: Text message
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