949-486-7598

stop calling me.... you guys never say thing when i answer or call back.

this number is for customer COntract services regarding service contracts on automobiles. their website per the recording after calling back and hearing dead air for about 20 seconds is www.customerwarrantyservice.com

I keep getting this call from this number, no one answers nor leaves a message. It doesn't show the name or company where this call is coming from.  Anyone have any answers?

Keeps calling, leaves no message, and says number is disconnected when you call it back

I believe these people to be a vehicle extended warranty company (Customer Contracts Services Corp), as I paid cash, and my warrantys expired, made the mistake of asking for a quote & giving them my cell to text? the quote, but know they call,and the warranty offered,  was more than I paid for my truck, and refuse their offer, still keep getting calls to this day!

I've tried leaving voice messages and E-mail messages asking these [***]
to stop calling my phone. There is no one there when I answer.

I always get calls from these people. Just like everyone else says they claim to have botched something and apologize for not getting my requested quote to me. I must have given them some information once upon a time because they know the year and model of my car. The first few times I received calls from these people I just told them I didn't want a warranty and expressed my frustration with their constant calls. Since this didn't stop them from calling me I became more creative with the way I dealt with these [***]. I think I have figured out a bit how they operate from call to call and as I gather more information with each call they make to me I perfect my plan to scam them back in a way they'll never see coming.

I've been getting this call several times a day on my cell phone. I have put the number on my reject list, that way all I've been getting now is a missed call notification.

Got a call,  didnt answer.

please do not attempt to call me again thank you.

I got a call from this number at like 2AM.  Fortunately, my ringer was silenced, but they called twice and the VM alert went off every hour until I got up and turned the darn thing off.  I have one of those el cheapo pay-as-you-go phones and it costs me a call to check VM, so I honestly don't know if they left me a message.  I *think* I've gotten a call from them before, but I can't swear to it.

Peace out!

Hannah, NC

I have been receiving calls from this number 949-486-7598. Name on my caller ID is Gian Inc. I have been getting 4 to 5 calls a day, any where from 8:00 AM to 9:00 PM Mon.though Sunday. I want this to stop. If it means a law suit needs to be taken, I am all for it. Name is as stated and phone number is 262-242-0146. E-mail address is ckschoen@sbcglobal.net

                                             Mr. Schoen

Remove my name and number from your list.

I reported it to the FCC like others mentioned. I've joined the No Call list because of this, but they keep calling.

They have been calling me almost daily from sept-oct. This is [***].

Recorded message from "Customer Contract Services" saying they represent "a variety of companies" and giving instructions for "leaving a complaint" about any of their "contracted companies".  Sounds like pass the buck to invisible, non-existent sources (them, of course).

too many phone calls from these peoples

pressed # and then pressed # again then pressed 0 for operator. It forwarded to another pre-recorded message which said that I would recieve call back within 24 hours. Then said that I could go to www.customerwarrantyservices.com
Apparently this company works for several warranty companies. They are not the warranty company themselves. According to whoisit databse search for url's this company only up's their contract for the website on an annual basis. What kind of company doesn't pay for a five year stretch if they want to stay in business? Suspect. Here is what I found for the warranty website: Domain Name: CUSTOMERWARRANTYSERVICES.COM
     Created on: 12-May-09
     Expires on: 12-May-10
     Last Updated on: 12-May-09
and here's more interesting facts about this company:
We have 9 historical whois records for Customerwarrantyservices.com.
Here is a complete list of dates that we have whois records for.

Dates in red are privacy protected.
Upgrade your membership to view the historical whois records!

2009
2009-05-13
2009-05-14
2009-07-28
2009-08-03
2009-08-28
2009-09-01
2009-09-03
2009-09-18
2009-10-07
So there you are people...

Okay so I am updating this...the www.customerwarrantyservices.com website to which this company has has a clickable link which gives you some information on scammer warranty services, to watch out for them. And gives a bit of history about the BBB. Here is what is actually on their website:

Story Published: May 7, 2009
In these tough economic times, many are trying to hold on to their cars as long as possible.

And as car warrantees run out, some are falling victim to scam artists.

The Better Business Bureau nationwide has received more than 12 thousand calls from people inquiring about a warranty scams. And locally, the BBB receives calls daily.

"Consumers who have purchased those kinds of warranties have found that when it comes to getting the car repaired, the dealership will not honor that kind of warranty, nor will the manufacturer. So they're standing there having spent thousands of dollars on a warranty that's gotten them nowhere," said Jessica Tharp with the BBB.

One of the local companies claiming to sell reliable extended warranties is The Warranty Division in Bloomington. The BBB says they currently have an F rating.

Jessica Tharp urges consumers looking to extend their warrantees, to check with their dealership or the BBB to see if a company is credible.

But then when you check the url through the BBB for this company the BBB hasn't even heard of the company. HMmmmmmmmm.......okay just thought I'd say watch out!!!

Tired of calls from this number.  If I answer, intending to tell whomever it is to stop calling, there's no one there and they never leave a message. It's annoying.

I have posted a review for the company that Customer Warranty Services refered to me, at the BBB. Whether the CWS company is the same as the warranty company CWS referred to me is unknown. However this all leaves me very suspicious. I have taken the time to do this research for people who geniunely are seeking to know what I discovered.
My independent evaluation of this company is solely my opinion and based upon my experience with the company's phone representatives that offered warranty product on my Chrysler. Others experiences with the company may differ from mine.
After receiving a phone call in the morning from a representative that worked for (what I assume) an independent call center based out of Irvine (as stated by the rep) with the telephone number 949-486-7598 with the following website: www.customerwarrantyservices.com, I willingly provided my consent to be contacted by an independent warranty representative at a later time during the day. The independent warranty company would turn out to be Direct Protect Warranty.
The phone reps (totaling approximately 3) during that phone call were courteous, upbeat, pleasant and very professional in demeanor. My initial phone rep would explain the perks of the warranty (which I took careful notation of while he was speaking which were a $100 deductible, the full retail value of repair services paid by Direct Protect Warranty, free towing, free roadside assistance, free car rental up to 5 days, the transmission, timing chain, radiator, drive axle's, water pump, were only some of the components covered under the warranty.) I would be able to take my vehicle to any dealership and it would be covered for 5 years or up to 100,000 miles. They also said that they were rated with the BBB and their rating was an A rating. Of course it sounded wonderful! Who wouldn't want protection on a $35,000 car for the next 5 years?
However, because of my financial circumstances the $195 down payment and 18 month interest free installment plan of $180 was a bit outside my budget at this time because of being self-employed after my layoff this year and I informed the rep that I wouldn't be able to afford the cost of this program. The rep was very understanding and asked for my permission to bring another rep on the line to look at discount options which I thought was proactive. The rep who was dispatched on the line said that because I was prior military that I would qualify for a discount. However I let him know that a down payment wasn't within my budget at this time and the monthly installments were out of my price range. He asked me,"how will you make a decision without first hearing what we can offer you?" I was firm about what I had believed that the warranty wasn't within my budget. He then asked me the following question,"If your vehicle breaks down what are you going to do?" If this question was to make me think and also overcome my objection it felt a bit rehearsed and somewhat callous of the rep to make the assumption that I would purchase such a warranty with a hefty price tag based upon the notion that I would be pressured by my fear of that "what if" question, especially because I know my vehicle is new, is maintained and won't most likely happen anytime soon.
I politely told him that I had a change of mind and that I appreciated his time, but at this time I would not be taking advantage of the warranty offer and disconnected the call. I received a call back to my surprise, but allowed the call to rollover to my voicemail. The rep left a courteous message and also informed me that he would be able to offer me the warranty at a reduced cost because of my military background. He offered the program at $125 down payment and 18 monthly installments of $125 and told me he would honor the offer provided I return his call within a timely fashion. This sounded great of course to anyone who owns a luxury vehicle.
I decided to review the complaints against the company and also check with the BBB. Well, here I am reviewing the company. It turns out that after my review there are some discrepancies in their claim about having an 'A" rating with the BBB. It turns out they have an "F" rating. That says enough for me. To misrepresent the facts about their rating is to commit an incredible error as it implies that the rep assumes the customer is too gullible to prove the claims they make about their rating with the BBB or just to ignorant to know exactly how to do it. It's obviously very simple to check against the BBB and fortunately for me they made that blatant claim about their bogus rating. Be forewarned. As a consumer this proves one must do their homework first. If a company values your business and theirs they won't devalue it by puffing ratings up or using tactics that devalue their services. Do your homework.