01612460200

they keep rining me constantly from 8am  like today for example im working nights but ive now been up since 830 am thanx to thses IDIOTS.



IF ITS SO GOD DAMMED IMPORTANT THAT YOU HAVE TO RING ME 12 TIMES THEN LEAVE A BLOODY MESSAGE

its cash finance direct, they are part of the horizon finance group of companies. they called me today from this number, about a loan I applied for online.

Cash finance Direct ring you after being sold your details from applying for credit card or loan... then get you to phone a premium rate number and give you a ref number and accept you for 2,000GBP dont fone its a scam...

Hi you centre agent ur comment don't put numbers on the internet sorry sir but I did not put my number on the internet but you have it any way explain that smart [***]

You just call them back and get an automated message listen to it for a minit and it says if you do not want to recieve anymore calls press one

I hadn't a clue who this was till now...just glad that [so far] only been called once and missed it!...we've never applied for any type of credit online..or given out our phone number.....

i get the same thing every half hour but they hang up as soon as i answer its doing my head in now and bloody tx from loan company 23  tx on wednesday 4 yesterday and 6 so far today

i just press the red button and deny the call as soon as i see they're ringing. maybe they'll get the message soon!

I applied for two credit builder cards and have been inundated with calls from all sorts of people who want to offer me loans at 342% or want to fix my debt problem.  I don't have any debts or money worries.  I just wanted to get on the credit ladder.  These guys called me this morning and said they were brokers for all sorts of finance companies.  I thought, "If the two easiest companies won't give me a card, what's the odds anyone else will?"  I also don't want dozens of credit checks against me as that makes me look dodgy, as if I'm up to something.

I discovered Who Calls Me last year because I got a new 'phone number and was really solidly harassed by debt companies trying to contact whoever had the number before me.  It's taken a year to convince them I'm not either the man or the woman they want to speak to.  I used to get 15 calls a day from various companies and, when it's the silent ones, you can't even ask them to stop calling.  Santander refused to stop harassing me if I didn't give them my name, date of birth and address.  Why would I do that with someone who was calling a wrong number?  In hindsight, I should have made something up.

Just when I thought non stop nuisance calls were a thing of the past, it's started all over again...

number keeps calling

Ikeep gettinbg them too, its really annoying as i dnt want to answer the phone now...

sooooo sooooo annoying dnt wana answer my fone any more!!!!

This is a service re getting money back on insurance taken out on credit cards, loan etc.  i have 9-10 valls a day from this number and a few other numbers which all relate to the same company.  They are a nightmare.  i have told them i am not interested yet they still call.  I now ansa the phone and either put phone onto mute or i blow a whistle....this soon stops them from calling !!!!!

you can phone 0161 246 0201 and get their website address then go to the website and take yourself off the database. I just did it after getting calls from them for weeks, lets hope it works!

I received a call from number 01612460200 firstly on my mobile, then my office phone and I had missed calls on my home phone also when I got home.

These must be a loan company.  Out of curiosity i applied for a credit card 2 evenings ago on one of those 'compare' sites & since then i have had THIRTEEN of these calls.  Aswell as the above number, i have 01517072125, 'unknown', 08445760214, 02080806402 & 08453005044 nos ringing me.  They start around 10am and stop around 8pm!  I have never answered cos ive either been at work or getting my little girl ready for bed.  Its really annoying & i am kicking myself for applying online. Only thing i can do is add the calls to my block no. list on my moby but this wont stop the landline fone ringing!!

if the calls dont stop from 01612460200 i,ll trace them and stick a jcb through theyre telephone lines as of 01914060417 and 01212700631 ive had enough this week to make me crack up

Hi,

I work within the Customer Services Department at Cash Finance Direct and after reading your posts I wanted to take the opportunity to answer some of the questions which have been raised on these boards.

Cash Finance Direct Limited, trading as Horizon Finance, is a master finance broker who helps individuals to arrange loans. We do not lend the money ourselves, but take your details through our telephone service, and pass them on to our extensive panel of lenders with the intent of them making an offer of finance to you directly.

HOW DO I STOP YOU CALLING ME
We are a finance broker, and it is highly likely that we have obtained your details from a web site you may have visited in regards to an enquiry made in relation to finance.

If this is not the case, or you simply wish to be removed from any future promotional activity then we apologise for the inconvenience you may have experienced as a result of our contact.

There are three ways to remove your details from our promotional activities, all of which could take up to 36 hours to activate, the choices are:

Calling our automated telephone service by dialling 0161 246 0200, select option 1, and leave your personal details, please speak clearly and spell any unusual names, most importantly, please ensure that you provide the telephone number we attempted to contact you on and your personal details will be suppressed from any further promotional activities.  

Or

By visiting our web site http://horizonfinance.co.uk/remove.aspx and submitting your details electronically, again, this will result in your personal details being suppressed from any further promotional activities.  

Or

By sending a request via email to customerservices@horizonfinance.co.uk asking to have your details removed, please ensure that you provide us with your full name, address including postcode and most importantly the telephone number we tried to contact you on. If you would like to receive a reply from us to confirm we have received your request, please ensure that you ask us to do this within your email. Once we have received your personal details, we will endeavour to remove your details within 36 hours from our system.

WHY DO YOU USE A PREMIUM RATE PHONE LINE?
We are a business, and therefore cannot operate our service for free, the back-up support, underwriting department, customer services department, agent costs, extended opening hours and other benefits have a cost attached to them, we must cover this cost by the use of our premium rate call.

We are transparent with our customers and do not disguise the fact that we generate an income from the use of our Premium Rate service. The call charges are provided from the outset, you will be answered by an automated greeting confirming the cost of the call and maximum call time before any conversation takes place, allowing you, the customer, to make a choice of whether or not to continue with using our service. Using premium rate telephone lines allows us not to be guided by which of our lenders will reward us with the biggest commissions, but on which lender is right for our customers and their individual circumstances or loan requirements.

We do not charge upfront application or administration fees, there are many other finance brokers in the market who charge up to £70.00 to take your details and pass them on to a lender. If you call from a BT landline, at £1.50 per minute our maximum first call charge is £22.50, which is fully refundable upon request, unlike other brokers who can make you wait up to six months to recover your costs.  

A handful of the many benefits to using our service.....

* No waiting in a call queue when using our service.
* Dedicated agents dealing with your enquiry from start to finish.
* One of the largest lending panels in the UK with a dedicated underwriting department.
* A full “no questions asked” refund policy for any costs incurred in using our service.  
* Dedicated customer services department offering freephone support from 9am to 7pm.
* Long opening hours - 8am to 9pm on Weekdays and Saturday from 9am to 4pm.
* UK call centre employing local, friendly and knowledgeable staff to handle your call efficiently.    
* Investor in people and ISO 9001 accredited telephone agents dealing with your call.    
* Regular updates and lender contact details sent to you free of charge by SMS and also by  email.

We have been heavily regulated to operate the service we offer since 1996. We are licenced by both Phonepay Plus for our premium rate lines, and The Office of Fair Trading for our licence to arrange financial products on behalf of our customers. We also comply with the Information Commissioners operating code when processing client’s personal data.

Compliance is absolutely paramount to our organisation, we have scripted wording for our agents to ensure they say only what they are permitted to say, nothing more, and nothing less. This is further supported by our ISO 9001 award for approved quality management systems, both of which demonstrate our commitment to staff training to ensure the service received by our clients is fully compliant at all times.


I WANT A REFUND
We would like to help every single customer get exactly what they want, unfortunately, this would be an impossible task and however hard we try, and however many lenders we have on our panel, we cannot help everyone. If, for whatever reason, you are not 100% completely satisfied with our service and would like to claim your money back, we offer a full “no questions asked” money back guarantee for the full costs of your call.  

The law permits us to retain £5.00 towards the expenses we have incurred in processing your enquiry, however, we have chosen to waive this right and will always offer a full refund.  

It is very important to us that our customers feel completely satisfied with the service we offer, and if you don’t, for whatever reason, we feel that you should not have to pay for it. We won’t question your reasons for wanting a refund, but we do appreciate your feedback so we may use it to focus our attentions on what is truly important to our customers.

In order to obtain a full refund, we would simply ask that you send in a copy of your telephone bill (to ensure that we do not underpay you) highlighting the calls made to our service.

If sending by post, you can either send it using our freepost service as below:  

(No stamp required, simply write the above address on your envelope and we pay the cost)

Customer Services Department
FREEPOST
CFD
SK1 1TA

Or, you can use our normal postal address, but will need to place a stamp on your envelope:

Cash Finance Direct Limited
Floor 7
Dale House
Tiviot Dale
Stockport
Cheshire
SK1 1TA

A scanned copy of your telephone bill will be perfectly acceptable, please send it via email to:  customerservices@horizonfinance.co.uk

If you are in any doubt that we have received your refund request, please do not hesitate to contact us, ideally via email to customerservices@horizonfinance.co.uk and we will come back to you as quickly as we can with an anticipated payment date, please include your name, address and telephone number so we can contact you via telephone if we need to.  

I HAVEN’T RECEIVED MY REFUND
We are not permitted to be paid from the proceeds of your premium rate call for a minimum period of 30 days, there may also be details missing that has not allowed us to correctly identify your call details which requires further investigation, to allow us sufficient time to deal with your request properly, please allow around 45 days from the date you posted your request for a refund before initiating contact with us. If 45 days have now passed, and you have not yet received a refund, there is a possibility that we may not have received your initial request.

We cannot be responsible for the postal system and regrettably there are instances where customers refund requests do not reach us, however, these are few and far between and still covered under our “no questions asked” refund policy.

In these circumstances, we would ask that you please contact our Customer Services team, ideally by email to customerservices@horizonfinance.co.uk or through our freephone service, 0800 195 1980, where we will investigate and promptly address your request as a matter of urgency.

I hope this will answer any initial questions you may have and ask if there is any further information required to please contact our Customer Services Director at customerservices@horizonfinance.co.uk  
 
Kind regards,
Cash Finance Direct

Keep calling me aswell stupid loan company. just ignore im sure they will give up.. or will they

CS Direct is the company that offers loans.