03456052324

Got a text telling me to call 03456052324 with fraud code C1. - I called them and they asked for my sort code and account number, I didn't give it. I hung up and I rang the HSBC general number instead. They confirmed that there was nothing wrong with my account and had no idea why I had the text - so watch out for fake texts!

Received a text asking me to call this number, no way am I as stupid as to do that!!!

Got a text telling me to call this number. Went into a branch instead and apparently my card had been blocked because I'd tried to use it to buy something from Humble Bundle yesterday, although that had failed...

Called number, its legit. Some punks had tried to order playstations etc...mandem was not happy

As others text from hsbc with this number - called & they asked me for info & dudbt agree, so called number on back of card, put through to fraud dept & was because an attempt I made for a small & legit transaction was blocked as there was a mismatch of info - picked up quickly which was good & good things are flagged so quickly.

Recieved a SMS message from HSBC asking me to call this number quoting reference D1. I can confirm this i a real number and my card had indeed been frauded. Please ring asap.

I received a text from this number with the D1 reference, but called the number on the back of my card to contact HSBC instead of the number in the text.  Turns out my card had been used fraudulently, so they cancelled it immediately.

I got the same text and called to the number on my card.Yes, it is a real fraud prevention team number, as I was told, and I was told that my card details were used on Paypal to buy some holiday in USA and they stopped this transaction. Good job.

There is nothing was wrong with account either when I looked into it, because they stopped the transaction and I didn't`t loose the money. However, the fraud team told me that someone used my card for a fraud and they stopped my card. Guessing, the same was happened to you. So, it was a genuine text.

Just received a text entitled "HSBCFraud" stating "Please urgently call Fraud Prevention on 03456052324 from UK or intl +441226322011 24x7 quoting c1. This is not a marketing text. Do not reply by SMS.".
Went to HSBC website and dialed a number from their Security page http://www.hsbc.co.uk/1/2/contact-and-support ... eport-a-problem.
When I eventually got through I was told (by offshore call centre) that this was a genuine number & a fraudulent purchase had been attempted on my card!

deffo legit, had a tx from this number and was very sceptical but rang them, my card had been frauded

I received a text from HSBCFraud quoting this number to call.  I went to the online chat facility on their website who confirmed the number as genuine.  Turns out they were just doing a security check as it's black Friday!

I got the message from this number, checked it here and when called back- it was all genuine. Thanks God it was me, myself using the card via paypal that seemed suspicious to the bank but anyways, a great job!

had a text from this number this morning. Apparently my card details had been used in Jamaica of all places! A bit annoyed that i'm "cardless" for at least 5 days but at least I know HSBC is being vigilant with my money.

Also got this text message. As with others was suspicious and phoned HSBC from number on the back of the card. They confirmed that there was a query on one of my cards.
So all legitimate, but I really think HSBC should phone direct rather than use this method of contact – it immediately makes people suspicious.

Just received a text entitled "HSBCFraud" stating "Please urgently call Fraud Prevention on 03456052324 from UK or intl +441226322011 24x7 quoting C1. This is not a marketing text. Do not reply by SMS.".  Was very sceptical but called the 0345 number - got through to the HSBC exchange, I recognised the music and the voice of the person giving the recorded messages!  Put through to Fraud Prevention and after some security questions, they confirmed that they had stopped a fraudulent attempt on my card.  Card cancelled, new card in the post, please destroy the existing card.  New one will arrive in 3-4 days.  Thanks HSBC - nice to know that someone's looking out for me!

I received a text asking me to urgently call Fraud Prevention on 03456052324 quoting D1K1 saying this is not a marketing text and do not reply by SMS

Utter piffle - alleged urgent call from HSBC: I have not got and never have had any HSBC account.

Got a text from this number, called HSBC directly and was transferred to the fraud unit where it was confirmed that someone tried using a card (probably cloned) for a transaction with Playstation , Luckily, it was declined as they couldn't verify the card. Thanks everyone for the thread

Just like everyone else in here I have receive the same number that's why i check it on line to see what comes up. And after reading all the comments here I decided to call the number and it is legit alright and because i tried using my card on an online transaction and failed they are quick to blocked my card for my security its a hassle sometimes but its good to know that someone is doing their job. Well done HSBC!!