800-613-1802

I receive calls almost daily from this company.  It is a recording and there are no options to speak with a live person, even when you call back.  The recording is asking for a Shauna Kemp regarding her Blockbuster account.  No one lives here by that name.  The recording calls early in the morning or Saturdays and wakes half the house up.

We have been getting the same call for about five months for someone named Jamison T. Millard in regard to a Blockbuster account.  I am calling Blockbuster because the 800 number with the reference number of 2900 don't work to make them stop.

I keep on getting recorded call from National Action Financial Services about a Blockbuster past due account. NAFS is calling about someone with the same last name, but it isn't me. I don't have a Blockbuster account. I don't pay late charges. I buy pirated movies from a store near me for $5 each, never a late charge. I have filed complaints with the FTC, nothing so far. It has been going on for 6 months. Finally I got a number today and I was able to talk to a real person at 1-800-694-1113 who stated that they will remove my number.

I have been receiving phone calls from this number daily. It's for a collection agency, National Action Financial Services. This is supposedly for a Blockbuster account. What's interesting to note that if in fact it's for some unreturned video or something, how does this collection agency know whether or not it was not returned? Perhaps Blockbuster made an error. They have closed a lot of stores recently. So what's the most this supposed debt could be? $10,$15,$20 dollars?? Give me a break!!! I'm not going to call this number back, nor will I answer if they call again. I will contact a consumer law firm, to contact them.

ok... As soon as you read this you need to call the number back and hit 1 for english or 2 for spanish.... then after that you need to hit 0 and # and it will ask if you would like to speak to a rep by hitting 1... hit one and poof you are talking to a human... and ask to be taking off cause the person they are calling for is not you.  Thay were very nice and said they would take me off.  Hope this helps  we will see.........

Same problem here!  Blockbuster should be forced out of business. In the first place, if they would have a "real" person dial these numbers to dispute the debt, they would find out that these people don't even exist at most of these numbers.  Obviously they need to find a different way of opening up accounts for new people because they are being scammed and it's innocent people that are paying the price of being harrassed by this collection agency that they do business with. I most definitely know now not to ever do business with them.

The next time I receive a call from these clowns, I will do what I can to speak to a representative and then I will avoid telling them that I am not the person they are looking for... I will discuss payment arrangements, whatever they want, but I will not confirm or deny any identity.

If EVERY person who Googles these numbers and reads these boards works to cost this company as much human labor as possible, their business practices will cease to be profitable.

That, and I'll also ask the representative to contact me via cell instead of my landline. I assume they will cling to the new number for the next seven years and begin calling it constantly as well, which is why it will actually be my state attorney's office.

Bottom line: If you're sick of them screwing with you, screw with them back. Cost them time and resources.

The number to call if theyre bothering you about someone you dont know for blockbuster is, 1 866 504 7050.

866-504-7050 Gets you to a live person if you just recall the number that calls you all you will get is a automated system

Keeps calling for Jason Mardini. It does not give you the option to let them know that this Jason Mardini no longer has this number.

to get an agent simply call back and don't enter a correct account code or whatever they call it. Its a 4 digit code that they leave on the voice mail. I entered 1200 and 2200 and then they asked me if I wanted to speak to a live person.

I have owned the same phone number for 26 years and I don't have an account at Blockbuster. However, two years ago I began to get automatic calls from National Action Financial Services about a late fee. I just got another call this morning. I have filed complaints with the FTC. I suggest that we inundate the FTC with complaints against this company and perhaps we can discontinue them from the auto calls. There is no one to talk to.

What an inconsiderate company.  Never dawning on them that if they are collecting a "debt," that maybe they coudn't afford their cell phone either.  Now I have "Emily's" number and they call every week, with no options to talk to someone and tell them they have the wrong number now.  [***].

I recieved two voicemails from this #. Same story as the rest who have posted, different names.

Stupid Blockbuster is completely desperate.

If you really feel harrassed by them you can report them to the FTC they govern collectors and their practices, and you may just find that they have violated the FDCPA and that litigation is possible. You can also report them to the BBB.

Telemarketing laws do not apply to debt collectors. They are governed by the FDCPA of the Fair Debt Collection Practices Act which is in turn enforced by the FTC.

NEED TO READ THIS...............

Bad business on blockbuster's side, long story short. THEY changed the number of days when you need to return a rental, HOWEVER they never change the info on the reciept to reflect that new change. So when returning the rental they applied a buy it now charge to collection and kept the rental EVEN though the reciept was still within the rental agreement.

 So after calling the manager and he took it off the account, the calls still came in.
We then called Blockbuster Corp, and they said it would come off and they also called the local manager that it was corrected.

HOWEVER they continue to call my house ever day for the past 4 months demanding that I have to pay the bill with an automated "Make your payment by pressing payment option"

 No live person, no option button to dispute it or tell them Talk to the store manager that it has been resolved. I cant believe that they call from the waking hours of the day, till after I am in bed already. and they have no ground to stand on and harreas me and my family to no end.

 Since then we have been using net flix... excellent, we have watched over 15 movies in the mail, and over 75 movies from the internet by adding them to our watch now que.

ALL for 9.95 AND NO LATE CHARGES, now talk even just 50 rentals from BB and say 5 bucks a pop, that would have been $250.00 dollars.

Do the math,

They say I owe 10.81 on a Blockbuster account but it is clearly a scam. They just want you to put in your bank account # to drain your account completely. I just ignore it, not sure who to actually report it to, as clearly these folks are criminals.

I am getting phone calls from (800) 613-1802 regarding a past due Blockbuster account for a Michael Gay Fung reffrence# 1000. There is no Michael Gay Fung at this number. When I try to clarify this I am un-able to reach a live person.