800-732-7031

This is such a scam! I ordered pizza 7 months ago and just realized the $12 charges on my card.  I called to cancel my "membership" and although the woman, Monique, was polite - she told me I could only get 6 months refunded and would have to complete and submit an affidavit for the last $12 charge.  This is outrageous.  Although it isn't a lot of money, this is completely dishonest and wrong.  Letters will be sent to anyone that can read regarding this matter.  This should be illegal.

I got the same thing. i never ordered anything from them.

I'm just going to file a claim

Yup... believe it or not I've been paying this crap for a year and a half. I just noticed today. whenever I look at my balance, the 12$ is always pending. next time I check it is not there. Now today I went through my balances and MC reservation reward has been charging me for a whole year and a half. Now I e-mail them and ask if I could get a certain refund back and cancel my membership. This is just bulls***. I know this is naive and stupid, but you guys think if there's any chances that they will refund everything they took from me?

When I purchased prints using Shutterfly, they got me!  BEWARE! This type of scam should be illegal.

Just noticed this same $12 charge everyone else has been talking about.  It took me a while to figure out when I had clicked on that stupid "Get $10 off your next purchase" link.  I believe it was from an order on shutterfly.com

I'll have to call 800-732-7031 and "cancel" and ask for a refund.  Has anyone received a refund as of yet?

I did not sign up for the shoppers reservation rewards.  If I did it was by mistake.  I e-mailed collections,etc and told them to take it off my account and that i do not want it.  My account shows again this month that $l2.00 was again charged against my account.  This is very disappointing about your company.  Please take care of this or I will have to go further.

I ordered some Xmas presents from FTD.com and got taken by these people. I called the number and canceled and they said the money should be returned.

They called and called and called our house and were very rude at times wanting to talk to my 16 year old daughter who had a debit card! I refused to speak to them, told them she didnt have a CREDIT card and now they're charging her card for this Reservation CRAP.  I'm pretty angy about now and think I need to file legal if they do not refund ALL the money they've taken from her account.

I called the number on my daughter's bank statement and hit ZERO,(thank you for those who suggested that) and immediately i had someone on the phone.  He was very polite, but I was not.  They  have charged my daughters card for 14 months now and of course, she's not going to notice that!  I demanded the full refund of $168, but he only ignored that comment and said she'd receive 6 months refund.  It's not the money.  It's the whole principle of the matter! They said she ordered tickets from Fandango.  Big Deal!  I'm sure, being 16, she didnt say "Hey, I want some Reservation Rewards!"  What a bunch of thieves!

The same thing happened to me. I got lucky that I looked up the 800 number online and found this site. I was flabbergasted that they just automatically take your information and charge you. Definitely press 0 and tell them you want a full refund. Make sure you confirm that you are getting your entire refund and an email confirmation showing your cancellation. Definitely makes me check my statement carefully. This is what showed up on my bill: RESERVATION REWARDS 800-732-7031 CT. Why haven't they been shut down yet? I better get my refund in the next 3-5 days.

I just noticed that they had charged me like 4 times. I googled the name and number and got this website. I called them and asked them to cancel and refund me, and he wouldn't agree to a refund until this 4th time I asked. He also gave me no cancellation number or anything, he said he would send an e-mail. He said I signed up for it on Fandango. I'm sure I would have noticed if it were a monthly fee or something, I'm furious. These guys are shady.

Hello Forum Members:  

We want you to know that we’re here to help you. However, it’s difficult to do that in a public forum when we don’t know who each person is or the details of their membership. We can help you better and resolve your specific queries or concerns if you contact us directly. You can do so by calling our customer service team at 800-732-7031 or you can contact me directly at mary@reservationrewards.com.  If you contact me, please reference this forum.  


Thanks,

Mary

Same thing happened to me using SUPER SHUTTLE.  They said they make it clear that you are signing up for it but obviously it's not.  This should be illegal!!!!

This is the 3rd time I have scam like this and it is so horrible. Vista Print is responsible! We should never order business cards or anything from this website ever again. This is because of businesses like them that we can't 100% trust the purchased of products online.

you [***] dont even fukin charge anymore ........[***] u [***] you and may god plan your demise asap........ if i see you guys anywhere i will tear youapart...dont even think of calling me again or charge again on my card...


[***] you

same deal. review of credit card statement indicates recurring 12$ charge -- apparently "agreed" to through the use of some coupon via FTD.com. what crap!

Jesus Christ, this is the most fabulous gift I got in this holiday season. I'm in Canada, I just found I've been charged for 12 dollars per months from one of my visa card for the last 4 months.  I called my credit card bank, and they said I have to call this 800 number to cancel 'my membership' first.  Now, after read you guys' experiences, I know what's going on.   The number said their company was closed by the bad weather reason. so I can only wait to call them tomrrow.   Thanks all you guys. But I think we have to do something to stop these thives to steal from others anymore.

Has anyone gotten any money back?

Thanks guys for posting your messages. It proves to me that these guys are scammers! Their 800 number wouldn't even go though for me! Maybe because I'm calling form Canada. I do purchase online form time to time but certainly would not knowingly buy "reservation rewards" Had to call VISA. They are filing a fraud report and sending me a new cc

I saw my bank account show 12.00 for reservation reward. 800-732-7031. that's not right. how can they charge it without my agree?? I need to call the bank and get money back