82344

I have just discovered that I have been charged £2.50 for weekly text messages for 5 weeks, and I feel robbed! Somebody else on this forum suggested contacting Phonepayplus, which I have done, and they say that they will investigate. Their contact details are on their web site: http://www.phonepayplus.org.uk
If all those affected contact them, it will give them a better view of the scale of this scam and the profits that the scammers are making on our behalf.

I spoke to a lovely gentleman from a company called WIN today who advised me that 82344 is a shared shortcode and there are over 500 companies that send messages VIA this number.
The best thing to do is call 0845 130 9911 which is a local rate number and it will tell you exactly which company the messages have come from! it will even connect you to them, so if you can put up with the automated service, you will find out who it is :D

Update to message i posted on 23rd May 2011. No refund ! what a suprise and then more messages until no credit left on phone.
I contacted 02 who were extremely helpful and told me to text STOP at no cost to myself, was on phone to 02 for ages and they assured me they would sort it.
True to their word 02 contacted me again next day and asked how much i had lost off my credit. The chap then said i will call you back.
He did .5 minutes later and gave me a top up code.
I received the credit i had lost and it was rounded up to the nearest £ so got more.
I cannot praise 02 enough for the way they handled this i only wish i had gone to them in the first instance. So follow my example hopefully we can stop those scammers for good!

I am getting texts from this number that I have not authorised. Please barr them.

Hi thank you for your info.  Just rang the number you gave, they in turn gave me 01494 750500 woman was very helpfull and took me off listings then told me to ring amectro 08443351958 and they have agreed to credit £50.00 by cheque.  Lets see but seems hopeful!  Thanks again

82344 sent me a message for hot babe videos and the w*%$£rs charged me £2.50...I bet its a company run by dodgy asians no doubt...they want shutting down perminantly.

hi there. i have just started to get these. do u know if this stopped, or what u did to make it stop??

I just spotted £8.33 on my recent mobile phone bill for 4 texts from 82344.

I called these numbers to track down my refund.

Content Merchants
0117 205 0110
My details didn't displaying on their system

Win PLC
01494 750 500
Catherine stopped the service and put me in touch with Coinco

Coinco
0208 798 0032
Coinco are sending me a cheque for full refund on texts sent to my number
I had stupidly entered a competition to win a Mac via 82344
Their e-mail is customerservice@prizes2win.co.uk

Shocker!!!!!!!!!!!!!!!!!!!!

Please stop sending me these texts I am an O.A.P. in poor health and they are very annoying. I dont have money to spend on all these daft things!!!!!!!!!!!!!!!!

Can anyone tell me exactly what to do as I have just realised these texts are costing me money. How can I stop these texts completely. HELP

I had the same problem with these text messages costing me £2.50 a go. I emailed orange who in turn managed to track down the company (marketbybrand.com) and email them on my behalf.

The comapy called me directly, they couldn't provide any explanation as to how and when I supposedly signed up to this service but offered me a full refund by cheque. We'll see if it turns up.

hi they keep messaging me at all hours off day and night saying i haven't got enough credit my would like it to stop its driving me nuts

hi they keep messaging me at all hours off day and night saying i haven't got enough credit my would like it to stop its driving me nuts

Have received a bill for texts from 82344  totalling £20.08, I never actually received these texts, but our provider will not have it.  This number is a competition service, they I text an entry to win an Iphone, why would I do that when I already have one???
Apparently to stop them you need to text  STOP to the number 82344 according to my provider that text cost me 08pence.

To contact the company direct they are WIN(Wireless Information Network) ltd
Telephone     Graham on 01494 750 500   he is rather snotty especially when I told him what I thought of the way his company does business, I am also going to get in touch with Watchdog.

Good Luck

Hi Chrissie,

I simply believe that what you are saying is completely false about Graham, He dealt with my issue with 82344 in the uttermost fasion, was really nice to me, and even offered to give me the contact details for the company that operate the service.

It turns out that the messages that I received started when I sent the word "IPHONE" from my phone to 82344. - Silly me, I forgot about this when my bill come in. When I recieved my bill, I called them and they had advised me that there was a message from my phone but couldnt tell me what the content was, hence where I got the contact number for this gentleman.

May I suggest that you contact your network operator to see if there were any messages sent from your phone and if so the dates and times and even what the messages say!

After visiting PhonepayPlus's Site, these services require a form of opt-in, usually via a text message  - So its more than likely been you that has sent a message in :D.....
I Hope it helps.

Love

Julie xxxx

they keep calling me all day and night i've tryed sending stop it didn't work would like it to stop don't know who it is and i didn't ask them to send me it either its driving me mad

Hi,

Keep receiving SMS from this number every Monday for the last 21 Mondays, it has been charging me £2.50 every time which totals £52.50 at present.
How do I stop this?

Just send a text message with saying STOP and you will recieve  a text back confirming that they will within one working day cancel that mess!!! ;)

I have been receiving this message since last month and it has been non stop its offering me about winning and ipad and stuff.. And from since last month because of this number i have been charged of £22.00 from this number my bill has gone really up high and i dont know how to make this stop.. Please help... :-(

i too sent a text but there was no mention of deducting any money from my phone so i think this is robbery plain and simple