8776272811

Has anyone asked the name of this '3rd party company' while on the phone?
That would be helpful in getting to the bottom of it maybe.

On the phone, on hold with USAA Fraud Dept.  Something smells phishy, but they had my name and rank and it's making me mad.  Left a vm.

Received a call on both my home and cell line regarding usaa mortgage which I do not have.  I did make an auto claim recently and usaa uses safe lite so I wonder if they are selling information.  I am on hold with usaa fraud dept right now.  I also received another call from an auto glass company and the only way they would get information is through usaa or safelite. The only other thing I can think of is that I am looking for a job so my information is out there.  I keep getting education calls that will not stop.  It's sad, I just need a job and the scammers are out to get you.  I am going to have my credit b,locked today.

usaa uses a 3rd party company to provide weekly calls and to check on customers who put in inquiry in to verify their interest. if interested the company transfers to the appropriate dept at usaa. This cuts usaas time in half but not having to follow up with people who are interested. Not to defraud you as the 3rd party doesn't have any information on the customer

Got a call from this # today and immediately googled it while on the line.  I asked the person 3 separate times if they were "an employee of USAA" and all 3 times she said yes.  I informed her that her number shows on the internet as belonging to identity theives, and she responded with, "yes, ma'am."  Asked a 4th time if she was a USAA employee and was again told yes.  I'm calling USAA's main number and alerting them.

Called me Dr..., Sometimes USAA refers to me that way but it is usually "Major." Where did this company get the information? Call was "USAA" responding to my inquiry on investment advice I inquired on USAA.com. Never happened. Interesting that before that, I had gotten calls from 877-540-2716. Nobody on the line. Repeated calls. Cannot call them back. BEFORE that, got calls from 720-358-6098. No answer, no message. Call that back and they say they are a "DO NOT CALL HOTLINE." Leave your number and they will put you on the list. 877 is an unassigned toll-free area code. I am particularly worried about how they get so much USAA member information that I do not give out. I, too, worry about USAA being hacked and their hiding that information. By the way-Google these numbers, and they all seem to be scams.

just got a from 8776272811. Valencia left a message posing to be with USAA Life Insurance dept. said I made a inquiry on USAA website regarding life insurance quote (which I had not...I would call USAA main number directly if i wanted a quote). I called USAA about the call, and they indeed stated that it was a scam. She said do not answer the call or give out any personal information.

Just got a call from this number about life insurance (let it go to voice mail). I am a USAA member, but whenever USAA has had to call me the caller ID says USAA. I have checked into life insurance on their website and have received an email from them, but with an entirely different phone number. Guy said his name was Eric.

This definitely seems to be a scam.  This number has called me 8 times this week, up to 5 times in one day, on my cell number.  I've directed them to place me on their no-call list, but doubt if they observe such niceties.

Pretended to call on behalf of USAA. Reason for call: "Financial advisor wants to talk about your savings account".I contacted USAA and informed them, there weren't any notes or messages on our accounts.

Same thing here saying USAA. Total fraud.

Yep, they just called me too.  Glad y'all were here to tell me it was a fraud.

I did ask for a USAA life insurance quote a few weeks ago, and (what I thought was USAA) left me a message about that earlier.  I don't remember which number called me for that purpose -- USAA or these scammers.

I too got a call from this number 877-627-2811 this morning inquiring about my CD.  I don't answer calls that are unfamiliar to me.  I sent USAA an email inquiry for a fraud investigation but from the other post I believe I have my answer expecially since I too got the call from someone calling himself Sean.  Apparenlty though, my full name and phone number and having a CD was info he already had.  Wonder how he got that USAA?

I just confirmed this is a 3rd party number and is legit via USAA online chat:
Chat started at 12:03 09 Apr 2014
NAYNERS   : Just received voicemail re: my mortgage loan app. from an unknown number. Said it was Tracy at USAA. Googled number, 877-627-2811, and shows many fraud complaints. Can you help me, is this a real call? Here's the fraud string I found: https://whocallsme.com/Phone-Number.aspx/8776272811/2A 
[You are now chatting with Stephanie M./NMLS#440993.]
Stephanie M./NMLS#440993 : Hello and thank you for chatting with USAA! My name is Stephanie and I will be happy to look into the phone call for you. In order to serve you better and for your security, may I please have your full name?
NAYNERS   :   Sure. Nayners
Stephanie M./NMLS#440993 : Good afternoon, Nayners! I will need to ask you a few questions to provide you with the most accurate information; is this ok?
NAYNERS   : sure
Stephanie M./NMLS#440993 : Was the number you provided the number left on a voicemail?
NAYNERS   :   yes, it showed up on Caller ID and in the voicemail as well.
Stephanie M./NMLS#440993 : OK, let me look at the list of marketing campaigns.
Stephanie M./NMLS#440993 : Yes, this is a third party USAA has contracted to make outbound call to our members you visit our Mortgage Pages online.
NAYNERS   : You might want to have your PR rep look at that website, lot of concerned USAA members claiming this number is fake.
Stephanie M./NMLS#440993 : Many members do not check with us or ask and just assume. We have a department that looks at all negative feedback and attempts to call those members. Most members do not go back and correct their complaints.
NAYNERS   :   Ok, thanks. Just wanted to make sure it's legit before calling.
Stephanie M./NMLS#440993 : I understand and thank you for verifying the number. Was there anything else I can assist you with today?
NAYNERS   :   Nope, that'll do it.
Stephanie M./NMLS#440993 : Thank you for using Chat; it was a pleasure assisting you today. Do not hesitate to Chat with us again if you have any additional questions. If you have a few moments, please complete our online chat survey (to rate myself and the Chat system) as your feedback is important to us. We truly appreciate your membership with USAA. Have a great day![Customer NAYNERS has left the session]
Chat ended at 12:03 09 Apr 2014

I got this call after reading this thread, so I was very suspicious and standoff-ish with the operator. She said she was calling on *behalf* of USAA, but that she did not have my member information. She said that her job was to merely transfer me to USAA if I was interested in a life insurance policy. (FWIW, I DID fill out a life insurance estimate on usaa.com a few weeks ago.) I asked her to transfer me, and she did.

The operator who picked up explained how this works; I explained my reticence; and she understood. She told me how to reach her directly through the USAA phone number.

Claiming to be USAA life insurance but I called USAA on their listed number and had no idea who it was and said that they had not been calling me. SCAM

Actually, I just got a call from this number saying they were responding to my recent inquiry on Life insurance- which I did not make. So I told them I wasn't interested and called USAA right back. They did confirm that this number is from one of the vendors they use, but couldn't see any info regarding my call or my "inquiry". I'm changing my USAA paswword just in case, but from the phone number side, this does not appear to be fraudulent.

I did go onto USAA website to look at insurance rates and the next day I started getting calls from the same number.  One of two things USAA has a auto feeder going to a 3rd party in attempts to sell services or they have a malware various on their site.

This is not USAA. Fraud.

This is a fraud. USAA does not use 3rd party vendors to call members.