01415304547

Some one using this number has been making indecent late night phone calls to my elderly mother, when she hangs up they phone back repeatedly. BT have not been helpful. This is very distressing.

Scumbags called here at 00-19 this morning.  This is unacceptable by anyone's standards.  Just WHEN is all this unwanted and constant harassment of people, by telephone, going to stop ?   I'm just so sick of it.  E-mail .... spam and crap about viagra and emails from every single bank except my own.  Oh, and letters from Nigeria !   Mobile phone .... PPI, how to claim after my non-existent accident and how to help me out of the debt i'm SUPPOSED to be in.  Then there's the constant barrage on the landline as well.  Little "John Smith" from Mumbai telling me I have a virus on my laptop and automated messages telling me everything from the fact that i've won an amazing cruise to asking me if I want to change my energy tarriff.  NO.  GO AWAY !!!      Rant over.   Now i'm going to report the number i'm actually complaining about (today !!!)

Recorded msg. Reported to ICO

I've been called from this number 4 times in the last couple of days. I recently invested in a BT6500 phone which blocks unwanted calls. So far it works brilliantly. The problem is that it only blocks 10 numbers. I don't think this will be nearly enough. I long for the day when these [***] get their comeuppance.

Sick of these people trying to ring me - screen calls but they keep trying - am registered with TPS

I am the Managing Director of EcoEnergy Scotland Ltd based in Dundee. We are NOT the company involved in these nuisance calls. The name Eco Energy is not unique to our company unfortunately.
We have had more calls from the public complaining about these calls than I care to remember. We have had a disclaimer on our website contact page for some time stating that we don't make automated unsolicited calls.
We have complained to Ofcom, TPS and the ICO about this matter. Below is the response we received from the ICO on April 2nd.

Please contact the ICO with your complaints, their details are on the letter responding to our complaint below.

 
2 April 2013
 
Case Reference Number ELE0486294
 
Dear Mr Robertson


Thank you for your correspondence about unsolicited automated direct marketing phone calls being made by ‘Eco Energy’.
 
What we do
The Information Commissioner’s Office regulates the Privacy and Electronic Communications Regulations 2003 (PECR).  The PECR are concerned with the way organisations send marketing material by fax, text, email and telephone.  Marketing can include the promotion of goods, services, aims or ideals.
 
Automated direct marketing calls                                                    
Regulation 19 of the PECR says that automated direct marketing calls cannot be made without prior consent.   Automated calls usually take the form of a pre-recorded message.
 
Regulation 24 says that the caller must identify themselves when making automated marketing calls and must provide a valid business address or freephone number.
 
Next steps
Thank you for confirming that you do not make automated direct marketing calls.  I have made a note on the system of your comments and also advised our enforcement department of this. Unfortunately it is not in our remit to investigate the matter on your behalf however we will keep a record of your complaint as these records may assist us in identifying organisations breaching the PECR in the future.  
 
If we collate information from a number of different complaints we are much more likely to be able to identify those responsible with a view to taking further action against them.  In order to do this we rely on information provided by the general public that have received these calls. You may wish to provide a link to our website at : www.ico.org.uk/complaints, for people making complaints. They will need to select ‘complain about nuisance calls and messages’.

We will use the information provided on this report tool to focus on identifying and taking action against those organisations which are consistently disregarding or breaching the PECR. You can find out more about our enforcement activities on our website at www.ico.gov.uk/enforcement or by contacting our helpline on 0303 123 1113.
 
I am sorry we are unable to assist further, however I hope this information is useful.
 
Yours sincerely
 
Laura Carpenter
Customer Contact Officer - First Contact Group
01625 545 213


Can I therefore ask that should anyone manage to track down the company in question, please forward their details to us so that we can take the appropriate action.

Regards,
Gordon Robertson
g.robertson@ecoenergyscotland.co.uk

I am the Managing Director of EcoEnergy Scotland Ltd based in Dundee. We are NOT the company involved in these nuisance calls. The name Eco Energy is not unique to our company unfortunately.
We have had more calls from the public complaining about these calls than I care to remember. We have had a disclaimer on our website contact page for some time stating that we don't make automated unsolicited calls.
We have complained to Ofcom, TPS and the ICO about this matter. Below is the response we received from the ICO on April 2nd.

Please contact the ICO with your complaints, their details are on the letter responding to our complaint below.

 
2 April 2013
 
Case Reference Number ELE0486294
 
Dear Mr Robertson


Thank you for your correspondence about unsolicited automated direct marketing phone calls being made by ‘Eco Energy’.
 
What we do
The Information Commissioner’s Office regulates the Privacy and Electronic Communications Regulations 2003 (PECR).  The PECR are concerned with the way organisations send marketing material by fax, text, email and telephone.  Marketing can include the promotion of goods, services, aims or ideals.
 
Automated direct marketing calls                                                    
Regulation 19 of the PECR says that automated direct marketing calls cannot be made without prior consent.   Automated calls usually take the form of a pre-recorded message.
 
Regulation 24 says that the caller must identify themselves when making automated marketing calls and must provide a valid business address or freephone number.
 
Next steps
Thank you for confirming that you do not make automated direct marketing calls.  I have made a note on the system of your comments and also advised our enforcement department of this. Unfortunately it is not in our remit to investigate the matter on your behalf however we will keep a record of your complaint as these records may assist us in identifying organisations breaching the PECR in the future.  
 
If we collate information from a number of different complaints we are much more likely to be able to identify those responsible with a view to taking further action against them.  In order to do this we rely on information provided by the general public that have received these calls. You may wish to provide a link to our website at : www.ico.org.uk/complaints, for people making complaints. They will need to select ‘complain about nuisance calls and messages’.

We will use the information provided on this report tool to focus on identifying and taking action against those organisations which are consistently disregarding or breaching the PECR. You can find out more about our enforcement activities on our website at www.ico.gov.uk/enforcement or by contacting our helpline on 0303 123 1113.
 
I am sorry we are unable to assist further, however I hope this information is useful.
 
Yours sincerely
 
Laura Carpenter
Customer Contact Officer - First Contact Group
01625 545 213


Can I therefore ask that should anyone manage to track down the company in question, please forward their details to us so that we can take the appropriate action.

Regards,
Gordon Robertson
g.robertson@ecoenergyscotland.co.uk

I am the Managing Director of EcoEnergy Scotland Ltd based in Dundee. We are NOT the company involved in these nuisance calls. The name Eco Energy is not unique to our company unfortunately.
We have had more calls from the public complaining about these calls than I care to remember. We have had a disclaimer on our website contact page for some time stating that we don't make automated unsolicited calls.
We have complained to Ofcom, TPS and the ICO about this matter. Below is the response we received from the ICO on April 2nd.

Please contact the ICO with your complaints, their details are on the letter responding to our complaint below.

 
2 April 2013
 
Case Reference Number ELE0486294
 
Dear Mr Robertson


Thank you for your correspondence about unsolicited automated direct marketing phone calls being made by ‘Eco Energy’.
 
What we do
The Information Commissioner’s Office regulates the Privacy and Electronic Communications Regulations 2003 (PECR).  The PECR are concerned with the way organisations send marketing material by fax, text, email and telephone.  Marketing can include the promotion of goods, services, aims or ideals.
 
Automated direct marketing calls                                                    
Regulation 19 of the PECR says that automated direct marketing calls cannot be made without prior consent.   Automated calls usually take the form of a pre-recorded message.
 
Regulation 24 says that the caller must identify themselves when making automated marketing calls and must provide a valid business address or freephone number.
 
Next steps
Thank you for confirming that you do not make automated direct marketing calls.  I have made a note on the system of your comments and also advised our enforcement department of this. Unfortunately it is not in our remit to investigate the matter on your behalf however we will keep a record of your complaint as these records may assist us in identifying organisations breaching the PECR in the future.  
 
If we collate information from a number of different complaints we are much more likely to be able to identify those responsible with a view to taking further action against them.  In order to do this we rely on information provided by the general public that have received these calls. You may wish to provide a link to our website at : www.ico.org.uk/complaints, for people making complaints. They will need to select ‘complain about nuisance calls and messages’.

We will use the information provided on this report tool to focus on identifying and taking action against those organisations which are consistently disregarding or breaching the PECR. You can find out more about our enforcement activities on our website at www.ico.gov.uk/enforcement or by contacting our helpline on 0303 123 1113.
 
I am sorry we are unable to assist further, however I hope this information is useful.
 
Yours sincerely
 
Laura Carpenter
Customer Contact Officer - First Contact Group
01625 545 213


Can I therefore ask that should anyone manage to track down the company in question, please forward their details to us so that we can take the appropriate action.

Regards,
Gordon Robertson
g.robertson@ecoenergyscotland.co.uk

Have had 3 calls from 01415304547 in the past week 2 were during the day and were silent calls - the third one was more disturbing as I was woken up at 12.39 am (00.39) - you automatically think it's bad news at that time of night but it was this sicko again- I didn't answer the phone in the middle of the night as I was too frightened but dialled back afterwards and was shocked to discover this number again - this is just not fair

WTF is this all about as when i answer it it goes dead.. the caller doesn't leave a mesage when not answered.. just aswell i don't bother using my landline as my mobile calls are all free.. :-)

just had another silent phone call from this number

grrr this call keeps phoning me, and if you ring it back, it says no such number, so i think its a call centre witha  redirect to make you think its local  grrr big scam

getting the calls every day. sometimes 2,3,4,times per day

I will get them to send round a salesperson and then point out that as they have wasted my time, I have just wasted theirs. If everyone did this it would soon put a stop to this type of marketing.

Get this number twice every day what can i do to stop calling

A recorded message stating they were Eco Energy. The blah went something like claim pay as you earn solar panels, receive £2000 per annum tax free and get cheaper energy bills. Very tired of all these types of phone calls. Reporting to the ICO

This number keeps calling me but no-one speaks when I answer.  Annoying to say the least.

Right in the middle of the grand national! It's also the second time today.

Phoned this morning ,missed call but they kindly called back.Automated speil.

had call from this number. it is a recorded message to do with greener energy. i am with tps and ex directory too, but you cant threaten a recording with further action..pity