01592642600

I wonder how long it will be before somebody posts the managing direstor's home and mobile phone numbers here, so everyone is able to disturb him at all hours of the day and night.

A news story about what he gets up to:

http://news.scotsman.com/news/Director-pays-out-for-kissing.2346667.jp

Published Date: 26 July 2002
By JAMES DOHERTY

A WEALTHY businessman has lost an employment tribunal after it was ruled that he had kissed and groped a teenage employee despite his wife being in the next office.

Donald MacLeod, 44, a director of the family firm DM Design Bedrooms Ltd, of Cumbernauld, was yesterday ordered to pay £1,070 in compensation to a telesales canvasser, Lindsay Wallace, 19, for unlawfully sexually discriminating against her.

Mllionaire businessman had asked to see the girl’s tattoos before the tribunal heard how he tried to kiss her and put his hands on her bottom.

At an earlier hearing in May, MacLeod admitted asking her for a kiss in exchange for a piece of wood, but claimed Miss Wallace initiated the advance.

Miss Wallace, from Eastfield, Cumbernauld, had asked MacLeod for a piece of wood in July last year. As they went to collect it from the warehouse, he inquired about her tattoos.

Miss Wallace, who has a tattoo on each arm, three on her hip, and one on her thigh and ankle, added: “He asked to see any ones that weren’t on show. I declined.”

After finding a piece of wood, they returned to an office within the building.

Miss Wallace continued: “He then approached me, tried to place his hands on me, put them around me, then on my bottom. I backed off and asked ‘How do I get out of the office?’ I was confused and very upset.”

MacLeod denied Miss Wallace’s version of events. However, he conceded that he did ask the teenager for a kiss, before insisting that she then made an advance on him.

In a written judgment yesterday, the Glasgow tribunal ruled: “We had no hesitation in preferring the evidence of the applicant to the evidence of Mr MacLeod. We made a close examination of the demeanour of each when giving evidence. We considered Mr MacLeod’s demeanour to be somewhat evasive.”

Re. above - you should contact the ICO (Information Commissioners Office) not ICN as I typed. You can get their contact details through the TPS webside and should report this to them as well as TPS.  ICO has much more power than TPS and if they go after these people the company will run scared.

COME ON EVERYBOBY, HERE'S THE INFORMATION YOU NEED TO MAKE YOUR COMPLAINT TO THE ICO.  THERE'S EVEN A NAME, Joanne Crowley, Lead Internal Compliance Officer, TO COMPLAIN DIRECTLY TO.

I received the following back from the ICO after complaining to them formally, and requesting further information under the 'Freedom of Information' Act.  Please excuse the length of the reply, however it makes interresting reading.  Specifically 2 points:

1) See how the number of complaints about DM Designs Ltd is increasing month on month.

2) See how few complaints are responded to by DM Designs, and how few direct complaints are taken seriously by the ICO.  Surely this is YOUR time to make your voice heard with the ICO, make loads of complaints to them, ask lots of questions under the Freedom of Information Act, and keep up the pressure on DM Designs.  Here is the ICO reply to my questions.....




Dear Mrs ...

I am writing further to our email dated XX April 2011 in which we acknowledged your request for information to the Information Commissioner’s Office (ICO).

As previously explained we are treating your request as a request for information under the Freedom of Information Act 2000 (the FOIA).

As you have asked a number of questions in regard to “DM Design” for your ease of reference we will deal with each one in turn.

“How many times have the TPS informed you that they have written to the company in response to a complaint from a TPS registered individual?
How many times have the TPS informed you that they have failed to recieve a reply within 2 weeks as required?”

Firstly it would appear helpful if I clarify that the ICO receives information on a monthly basis from the Telephone Preference Service (TPS) in regards to complaints made to them. The information which we receive has the name of the organisation, the name of the person who has complained, the date, whether or not the company has responded at that time and a brief note of any response from the company (which in some instances can be as brief as simply saying “human error”). The information which we are provided with does not contain any contact details for the company.

For your information the ICO receives information from the TPS usually in the middle of the month after the date of the information. We do not receive updates from the TPS as to whether they subsequently received a response from a company at a later date.
[cut irrelevant info]

The table below shows the number of entries for “DM Designs” for each month that we hold records from the TPS, and also shows how many of those have been recorded by the TPS as “no response”.
Month    Number of entries for “DM Designs”    Number of “no response”
February 2011    42    41
January 2011    50    50
December 2010    44    44
November 2010    62    62
October 2010    32    32
September 2010    15    15
August 2010    24    24
July 2010    21    21
June 2010    3    3
May 2010    3    3
April 2010    5    5
March 2010    29    29
February 2010    42    42
January 2010    9    9
December 2009    11    11
November 2009    23    23
October 2009    10    10
September 2009    5    5
August 2009    1    1
July 2009    6    6
June 2009    1    1
May 2009    3    3
April 2009    5    5
March 2009    9    9
February 2009    2    2
January 2009    0    0
December 2008    5    5
November 2008    5    5
October 2008    13    13
September 2008    10    8
August 2008    9    5
July 2008    3    0
June 2008    7    0
May 2008    1    1
April 2008    0    0
March 2008    0    0

Please be advised that we do not hold information from the TPS for February 2008. We do however hold a table from TPS for the period 25 October 2007 to 31 January 2008 and I can confirm that there are 3 entries for “DM Designs” all of which state “no response”.

“If the TPS have had a response from the company, have they agreed to cease calling TPS registered individuals?”

It is not clear from this part of your request whether you mean “agreed to cease calling TPS registered individuals” as a whole or the specific subscribers who complained to the TPS. In the event that you mean all TPS subscribers as a whole we do not hold any recorded information which would answer this part of your request. This is because the information which we receive from the TPS does not state whether companies have agreed to cease calling all TPS subscribers as a whole.

However if you mean the specific subscribers who complained to the TPS I can confirm that five of the responses which they appear to have received from “DM Designs” do contain a note which indicates that the subscriber’s telephone number has been suppressed.

“How many individual complaints have you received directly about the company?”

We have conducted a search on our electronic case management system using the name “DM Design” and in answer to your request please be advised that the ICO has received eight complaints made in relation to the Privacy and Electronic Communications Regulations 2003 (the Regulations). For your information our system contains cases going back to 2004.

For your information the outcomes of these complaints were as follows;
Outcome    Number of complaints
Closed – enforcement not recommended    6
Open    2

For your information the outcome “Closed – enforcement not recommended” is where it appears that an organisation has failed to comply with its legal obligations under the Regulations but the ICO does not intend to take enforcement action.

“What action have you taken directly as a result of such complaints from individuals?”

In answer to this part of your request please be advised that the ICO has written to “DM Design” regarding six of the complaints which we have received (the ones closed as “enforcement not recommended”). In each instance the ICO has reminded the company of its responsibilities under the Regulations, advised them that they appear to have failed to comply with their legal obligations and the ICO has asked that they suppress the subscriber’s telephone number from their marketing lists.

“How many times have you contacted the company informing them that they have broken the law?”

In answer to this part of your request please refer to the answer to your previous question above.

“What is the result of your communication with the company?”

We do not hold any recorded information which would answer this part of your request. However as the subscribers have not made further complaints we assume that the company did suppress their telephone numbers.

“What is your next step to stop the company from breaking the law and harrassing telephone subscribers who are registered with the TPS?”

We do not hold any recorded information which would answer this part of your request.
However for your information the ICO does have a policy in regard to taking regulatory action which is available from our website via the following link;
http://www.ico.gov.uk/upload/documents/librar ... tion_policy.pdf

I trust that the above information is of use to you however if you are dissatisfied with the response you have received and wish to request a review of our decision or make a complaint about how your request has been handled you should write to the Internal Compliance Department at the address below or e-mail Internalcompliancedept@ico.gsi.gov.uk

Your request for internal review should be submitted to us within 40 working days of receipt by you of this response. Any such request received after this time will only be considered at the discretion of the Commissioner.

If having exhausted the review process you are not content that your request or review has been dealt with correctly, you have a further right of appeal to this office in our capacity as the statutory complaint handler under the legislation. To make such an application, please write to the First Contact Team, at the address below or visit the ‘Complaints’ section of our website to make a Freedom of Information Act or Environmental Information Regulations complaint online.

A copy of our review procedure is attached.

Yours sincerely

Joanne Crowley
Lead Internal Compliance Officer

After numerous call from these God forsaken people, I finally relented to allow one of their salesmen to pay us a visit.
After listening to him for an hour,he mentioned the company he worked for & where they are based.This triggered alarm bells, as I had previously had run ins with the company about the numerous amount of nuisance calls we were receiving.I asked him to leave, which he seemed reluctatnt to do, so I rang the local Police & they advised me to ring Trading Standards!

Told us we had benn selected for grants being made to households in our area - my wife said we weren't interested (omitted to mention TPS), he hung up

If you call this number back all you get is "this number does not accept incoming calls"

Even if you ring the freephone number and ask them to stop calling you get nothing but abuse.  Perhaps we should all agree to a visit and then tell them to **** off when they arrive-maybe they'll get the message.

If they give you abuse, then report them to the police!!

If plod gets 100 reports about this abusive, illegal company every day, then they will be stopped within days.

DO IT!!!!!   NOW!!

Unfortunately Helen the fact that the messages on here are going back over two years show that the authorities are not the slightest bit interested in stopping companies like DM.

I received a call from this number but it went dead when answered

Just received a call from these clowns. I'm already registered with the TPS but the agent who rang me said she had never heard of the TPS,  seems unlikely reading this thread!  Yet another complaint gone off to the TPS.  Whether it will do any good or not is another matter.

Got a call today from a Scottish gentleman claiming to be calling from Harvey and Grant.  Said something about money vouchers totalling £800 + being on offer if I answered 3 questions.  Told him that I wasn't interested whatever it was about.  He accepted this politely and rang off.  Didn't get round to telling him I'm TPS registered, but I suspect it wouldn't have made any difference if I had.  

I have a CPR Callblocker, and this number is now blocked. I know we shouldn't really have to pay money to stop these calls, but I reckon the cost of this piece of equipment is worth every penny!

You must be mistaken - there ain't no gentlemen there, working at D M Design.  Just rude people making illegal, unsolicited calls to TPS registered numbers.

Nothing gentlemanly about that!

Had a call from 01592642600 at 6.47. Answered promptly and got a dead line

just had a call from this number, the line was dead when I answered

This company is not doing anything wrong.
I work for them.
All they want is a post code to send your details to a company that fits Kitchens.
It won't do anything to you.

Vold says:

"This company is not doing anything wrong."

Wrong - it is harrassing people illegally.  That's wrong.

"I work for them."

Bully for you!  You work for a company with illegal practices.  Shame on you.  What relevance does the fact that YOU work for them have to our complaints about their illegal activities?

"All they want is a post code to send your details to a company that fits Kitchens."

I doubt that's all they want.  They want our money!

"It won't do anything to you."

It already has - it has disturbed us, and broken the law BY COLD CALLING TPS REGISTERED NUMBERS ILLEGALLY!

Which bit of this are you not understanding, Vold?  Or is there just a void in the bit of the brain where others have common sense?

I always leave calls to go onto answerphone. Check 1471 and if don't recognise No don't call back. Sometimes trace on line  if i can be bothered. but it's usually someone I've never heard of prob. trying to sell something..Would never waste money calling them back though!!

Vold,

I admire your guts in trying to defend your practices on this forum, although you'll never get a fair hearing here!  But if you don't think that your company's activities are wrong, I suggest that you read the legislation on 'cold calling', and ask yourself why the Telephone Preference Service was set up. (I must admit I ask myself, why it hasn't been replaced with something more effective.)

Alternatively, you could give us your own telephone number, so that we can demonstrate to you how harassed many people feel when their lives are incessantly interrupted by cold calls from companies such as yours.  Perhaps then you will understand.  

There are other forms of advertising you know!

Report them to TPS & ICO !