01782667340

PSCA/PUBLIC SERVICE COMPLAINTS LEAGUE TABLE.

1st MANCHESTER 0161 8327387
2nd BIRMINGHAM 0121 4563336
3rd HQ STOKE 01782 667340
4th EDINBURGH 0131 5553970
5th HQ STOKE 01782 620088

I've been contacted by a Martin Parish on several occasions now.  He claims to "know me", claims that I will "know what it's about", claims it's a "follow up to a conversation that we've had".  I have never spoken with this gentleman, I have never heard of him & I'm never going to speak with him after reading this.

He claims to have very important contacts in government & they NEED him to speak with me. LIES

After the lies he has told me PA & Reception staff I could only imagine the lies he would spin me if he had managed to get me on the phone.

BEWARE!

I have been swapping e-mails with Gordon Warrender who heads this company.  I am staggered that there are so many other folk who have taken the time to express their dissatisfaction with his business.

We have been phoned many times after advising Warrender that our company should be removed from his lists.  He provides categoric assurances and then ignores them.  His staff write him illiterate e-mails which he forwards on.

I have now taken on the responsibility of doing all that I can to get the authorities to recognise the antics of this business.  My hope is that severe sanctions can be imposed because although Warrender is smart, and remarkably arrogant, his business has to comply with the laws of the land.

If you would like to contribute towards this action, please contact slowmo45TR@yahoo.com.

Sales call from an organisation that claims it has political influence and sway... I find that very hard to believe.

They "offer" Advertorial or Conference Attendance - depending on the day of the week for £5,000 - £6,000.

I would avoid them as like the plague. The sales people are always pushy, arrogant, demanding and frankly rude. They will always demand to speak to the MD or CEO even if like me you happened to be exactly the person they should be talking to....

If I were you I'd place them on hold and leave them there!

Come on Tony/Peter, this is getting stupid.....I suggest you concentrate on your own company.

well said craig. come on Kel, you can do better than this surely???

PSCA International Complaints Table:-

1st   MANCHESTER 0161 832 7387 Six Pages.
2nd  BIRMINGHAM   0121 456 3336 Four Pages.
3rd   HQ S-O-T         01782 620088  Three Pages.
4th   HQ S-O-T         01782 667340  Two Pages.
5th   EDINBURGH    0131 555 3970  One Page.

A Glyn Ford called 'from publicservice.com' wanting to talk about cyber crime. Left a message with our reception and would not contact by email. Called back and it seemed odd - cut off. Then he called back again and I refused to take the call having read this thread

Lucy Middleton from publicservice.co.uk (a website owned by PSCA International), "hoping for assistance with a project for central government departments".

Total [***] - these jokers have wasted my time plenty of times before - they talk for ages, trying to sound all important and pompous, and eventually get round to the fact that they want to sell me ad space or a special ticket to an exclusive roundtable discussion or some such nonsense.

I've configured the phones so all they get is voicemail.  I'll call them back aroundabout the time that hell freezes over.

A message for publicservice.co.uk: you suck, now please *&$% off and die.

A message for publicservice.co.uk employees: seriously, find your dignity and go and get a proper job that does something useful instead of actively making things more difficult for other businesses by repeatedly trying to waste their most precious asset: their time.

A message for anyone else reading this: don't waste your time speaking to these [***], and don't even contemplate giving them any money.  If we all do our best to ignore them, eventually they'll go bust and leave us alone.

To MB

They now say they are calling from 'public service' because the 'PSCA' name is so toxic and poorly received.

This despite the fact that the DTI told them to change their original name of 'Public Service Communication Agency' because it was deemed to be deliberatley misleading and sounded too quasi-governmental.

The sad fact is that they continue to prosper and make money. Lots of companies (and increasingly universities) are still taken in by their approach and cough up thousands of pounds to appear in their magazines or go their events.

They do actually publish magazines - just ones that no-one reads - and they do run events - only ones that no-one senior actually attends as a delegate.

The person responsible for the way they behave is a midget called Gordon Warrender. He is getting very rich and doesn't care who gets in his way because he is only interested in making money.

His email is gordon@publicservice.co.uk and his mobile number is 07730438511. Try calling him incessantly and see how he likes it.

They seem to be changing their numbers: this is the one hounding me:-

01782 740666

I have been contacted by a chap called Oliver Hamleton asking for my expertise in a large Dept of Health meeting looking at alternative ways of providing healthcare.

Of course I am going to google it all first - I'm no fool - so thank god for everyone else who warns potential punters about this group.

Avoid like the plague.

Public Service Testimonials

"Overall the Science & Technology EU Event in Brussels was a good opportunity for our organization to increase its visibility within the EU. The keynote speakers at the event included high-level science and policy representatives who provided very enlightening talks on the state of technology and innovation in the EU."

Mary Ann Williams - International Centre for Theoretical Physics
on the SciTech Europe Event.

"A good mix of articles from key figures covering a range of important themes and topics"

Des Conway - Head of Knowledge Resources, NHS Nottingham City Resource Centre
on the Public Service Review: Health Publication.

"I have been reading the publication and wanted to drop you an email to say congratulations on an excellent edition! It's the first time I've come across the publication and look forward to future editions."

Paul Collins - Water and Sustainable Development Team- Defra Legal
on the Public Service Review: Science and Technology Publication.

"It proved a very interesting read, and was indeed informative and stimulating.

Please may I also take this opportunity to say that I am always happy to contribute to those areas in which I have a great interest."

John Hayes MP - Minister of State for Further Education, Skills and Lifelong Learning
on the Public Service Review: Central Government Publication.

"Your publication is very impressive"

Helen Fisher - Public Affairs, OECD
on the Public Service Review: Science and Technology Publication.

"Many thanks for your email and kind feedback. I also enjoyed very much participating in the event yesterday. I enjoyed listening to the interesting presentations by the other speakers and engage with the delegates. I found the programme and schedule was very well thought and organized. I will certainly consider speaking again at Public Service events if I can offer anything interesting to the participants"

Dr. Silvia Massini - Reader in Economics and Management of Innovation at Manchester Business School, The University of Manchester
on the Outsourcing Event.

"Just a quick note to thank you both for the opportunity to speak at yesterday's Conference. I thought it was an excellent Event, a great venue and superbly organised. I really appreciate your comments, I'm pleased to have helped. I look forward to future speaking opportunities at Public Service events, many thanks again"

Adrian Quayle - Board Member for the Regions, UK's National Outsourcing Association (NOA)
on the Outsourcing Event.

"Thank you for the opportunity to speak at the conference, and for ensuring that everything went smoothly. I found it a very worthwhile event, with a great delegate list and audience participation, and I hope we will be able to participate in future events. I hope that the rest of the conference went well for you and the delegates. I hope that the delegates found it an informative session too"

Elizabeth Fells - Head of Public Services Reform, CBI Public Services Directorate
on the Outsourcing Event.

"Nice to meet you yesterday and many thanks for your help throughout the day, we were very pleased with the attendance at the masterclass –please can you pass on their contact details."

Nigel Banks - Head of Energy and Sustainable Solutions
on the Renewable Energy in the Public Sector Event.

"The RNIB has informed me they were very happy with the response levels generated by Public Service Jobsearch. They found it provided cost effective access to an audience that they normally struggle to reach or recruit from but have successfully filled the roles advertised on the site."

Richard Way - Penna Communications
on the PS Job Search Website.

"It was a great and well organized day"

Lynsey Nellis - HarperCo
on the Engaging the Human Resource  Event.

"Morning both – just a quick note to thank you with all your assistance yesterday. It was a well planned event and we and our partners PMI certainly thought it worthwhile."

Catherine Bithell - CQI
on the Lean Government Event.

"Many thanks for the opportunity to attend the event in the Barbican yesterday. I thought it was well organised and flowed well and had some good information and subject matter Thanks again."

Andrew Harland - Carbon Reduction Consulting
on the Greening The Public Sector Event.

"Thanks again for organising a good event. If there is any specific feedback or questions from delegates, please let me know and I'll try to help. As I said, if you have similar future events, I'd be happy to help again."

Julian Feasby - Head of Internal Environment Management, Environment Agency
on the Greening the Supply Chain Even

Public Service Testimonials

"Thank you very much for the opportunity to promote rugby league at the Childhood Health event. The whole experience was extremely positive and we made a number of useful contacts – thank you for sending the contact sheet through. The organisation was exceptional and the people were very helpful and friendly."

Julia Lee - Rugby Football League
on the Childhood Health Event.

"The Master Class gave us the opportunity to interact with a large number of delegates, from a wide range of backgrounds, all with an interest in the topic we presented. The feedback following the event has been very positive. The organisation and support from the event organisers prior to the Master Class was clear, comprehensive and professional."

Susan Gill - Business Manager First Contact Clinical
on the Public Health Event.

"I felt the facilities at the Public Health Conference were well organised and the cinema in which I presented was very professionally equipped. The session was well attended and overall the support provided by Public Service Events was very good – from ensuring that I was shown to my presentation room in plenty of time to meet the technicians and ensure all was in order; to supporting the presentation by manning microphones in the audience during the Q&A. It made the whole experience very easy and ensured a professional appearance to the session."

Jon Scholefield - Head of Vascular Health Check Service, Pfizer
on the Public Health Event.

"The publication gives the public, not to mention the defence cognoscenti, an insight of what goes on behind the defence planning spectrum"

Godfrey Shakwendama - Soldier
on the Defence Management Web.

"This website's focus on sustainability and the environment helps me keep up to date with issues affecting Friends of the Earth's campaigns. And Public Servant magazine is an excellent source of breaking news and informed analysis on government policy, local government and our rapidly changing public services."

Liz Hutchins - Parliamentary Campaigner, Friends of the Earth
on the Public Servant Web.

"Congratulations: excellent book, good work!!"

Prof. Dr. Honoris Causa Santiago Mas-Coma - chairman president of the European Federation of Parasitologists and expert member of the World Health Organization
on the Public Service Review: European Union Publication.

"Wow what a great PSCA event. Our theinfectioncontrolsolution.co.uk Masterclass was packed to the door and we had massive interest at our exhibition booth, all in all, 10 out of 10"

Richard Sudall - Managing Director of Chemspec Europe
on the Infection Control Event.

Have you got any testimonials from clients who actually secured any contracts after being at one of your events?

Oh - and after 10 years in business these are the best testimonials you have.....

.....and yet there are hundreds more complaints about you both on this site and on this link:

http://www.andrewjaffe.net/blog/science/000475.html

not to mention the advertising standards authority finding against you:

http://www.asa.org.uk/Asa-Action/Adjudication ... d/CS_39449.aspx

The list of people who said that your books were rubbish and didn't acheive anything for them and that your events were useless would be much longer than your testimonials but you wouldn't exactly publish those would you?

Publish your lay off list for all to see for a bit of balance - but then a file with over 50 pages might be a bit big for this site.

Nice try Paul but you'll have to do better than that and shouldn't you be trying to sell space anyway - after all you didn't exactly have a brilliant year last year did you.

Oh, and everyone at PSCA hates you Paul and thinks you are rubbish. You are a joke in Manchester and people laugh at you behind your back.

Got loads of calls from a company trying to sell me advertising space at some conference or something, company called Govtoday, really evasive and smarmy, sounds like a scam

THIS IS A SCAM. GOVTODAY is a joke

If you read this "GOV TODAY" I hope you are ashamed of yourselves.  How can you call someone claiming to have Ed Miliband at your carbon event in March this year when it is common knowledge that because of the general election MP's, especially cabinet ministers, do not speak in public.

You must think I was born yesterday!!!

If he does speak at your event I will eat my hat, my coat, my shoes and the train I came to work on this morning.

I also see from you website that you are trying to pass yourselves off as being link to the cabinet office.

have had at least 3 calls a day for the last week from this lot, who will not take no for an answer.

I DO NOT WANT TO ADVERTISE AT YOUR EVENT SO STOP CALLING ME PLEASE.

I must have been at the same "conference" as you 'lied to a robbed blind' with about 60 people turning up.  I too asked for a refund and got the same sort of response - once bitten, twice shy as they say.

They told me a number of blue chip companies were already booked for the event and they had one place left - absolute rubbish.

Avoid GOVTODAY they do not deliver what they claim to be selling and lie to get you to attend - its a scam.

Who would of thought that hey? 2 sets of complaints for 2 different organisations yet anybody reading them would think they were the same company??

what an idiot you are paul to think that govtoday wrote that and to respond by slating govtoday in such an obvious and stupid way.

you really are thick as a brick.

your post doesn't even make sense - did wendy help you write it because she can't put more than three words together without sounding like an idiot either.

get gordon to write stuff instead or is he not talking to you becasue he's so angry at what a mess you are making of running his business in manchester?

and people in glass houses should not throw stones. your whole sales process is built around telling people 'there is one space left'. or maybe you don't do that paul and thats why you are losing the company so much money.

the way you describe govtoday is EXACTLY how psca behave you are such a d*ck it is funny.

you didn't even post it on govtoday's page you tool. it just makes psca look even more stupid. you are so far out of your depth its a joke. gordon must be thinking about sacking you soon. money matters more to him than friendship you know it, he knows it, we know it and soon the p45 you have will prove it.

word around town is that warrender is getting ready to pull the trigger on his latest event head collinson.