66333

Same happened to me. Just called my provider and they gave me their number.
The company is called Sponge Limited. Telephone is 0844 5445 438.
email: customercare@spongegroup.com
Am to call to get a refund...this is stealing and not on!

EVERYONE!! Text STOP ALL, if you test STOP like they tell you to this DOES NOT work. Also get your mobile company to block the number since I posted above I have had no further texts on Fridays (today!). No response, unsurprisingly, to my direct complaint to Sure to win but phone pay plus registered my complaint and said;

Dear Miss Russell ,

Thank you for your email.

I have looked in to your complaint and found that the shortcode 66333 is owned by Sponge Ltd.

I have contacted the company to ask for more information about the service, including the dates and times of any incoming or outgoing messages, how the service was initiated, promotional material used to advertise the service, as well as other key information. Once received, we will notify you of how we plan to proceed with your complaint.

In the meantime, I would advise you try to resolve your complaint informally by contacting the company directly.

You can contact Sponge Ltd's customer services team on 0844 544 5438 with details of your complaint.

If you are still receiving these messages and wish to stop them, simply create a new message and text STOP ALL to the relevant shortcode. This will immediately unsubscribe you from the service, but any pending charges may continue to be billed.

If you have further questions or information about your complaint, please contact our helpline on 0800 500 212 between 9am and 5pm Monday to Friday.

Kind regards

James Hanson
Consumer Services Officer

I am receiving expensive and unsolicited calls from this number that I wish to have stopped.

I got 10 messages in a month and got charged £40 as a beauty therapist I have to have a working phone to answer clients and book clients but now I can not afford to have this contact as my last bill was £95.89.

why do these people take credit from mobile?

a while ago I entered a competition, giving my mobile number. thinking this was just a one off. Now every friday 66333 text me two messages which I do not want and they charge around £4 for ecah text for doing this !
How can I stop this. I am on pay as you go with asda and only used to top up once every 2/3 months with ten pound,now I have to top up once a fornight..

Did not sign up for this. My money being taken regularly for rubbish competions I never enter. Have texted asking to be unsuscribed to no avail.Help!

Money being taken from my mobile balance. did not sign up for this ,have tried several times to UNSUBSCRIBE

Delete any text message straightaway from this number without looking at it, you should not be charged for the text but once you look at it ,they know its a 'live' number co be very careful..

you need to send STOP ALL
just STOP doesnt work!

@qwerty35 - it's not recommended to text back anything - STOP, STOP ALL or whatever. If the sender is dishonest, all this will do is confirm you have a live number, and will likely encourage them to send you more stuff.

i have transactions creduted to my account with this number and have been billed on my account i am not subscribing to this number and my bills on mobile have soared i am not using and will be terminating my mobile account soon and i want to settle my bills there. Please i am hoping i refund the money that has been credited without me knowing it. This is absolute not acceptable for me.....i am not aware that this texts are with pay...

Sure to win have just been fined £60,000

I have been receiving texts from 66333 and each time they are taking about £2 off my sim card balance. I did text them back more than once  asking them to stop sending me any further text but they do not respond .

£100 plus been charged for calls sent which wre immediately deleted and not opened
plusVat from Phone provider
Back to July 2012
Is this legal to charge for sent email not opened judt not accepted?

Keep getting same txt every Friday from 66333. Twice a day

Service: ‘Mobile Candy’ & ‘Peachy Win’ operating on shortcode 66333

I am writing to advise you of the outcome of your complaint to PhonepayPlus.

As you may be aware, PhonepayPlus supervises both the content and advertising for premium rate services.  PhonepayPlus develops and applies a Code of Practice (“the Code”) to the companies which operate premium rate services (providers).  These companies are bound by their contract with the Network operators or Level 1 providers to comply with the requirements of this Code.

In response to your complaint about this service, the Executive commenced an investigation.

Investigation

The Executive received 107 complaints about the ‘Mobile Candy’ and Peachy Win’ subscription competition competition service.

The Service operated under two brand names, “Mobile Candy” and “Peachy Win”. The Service offered consumers the opportunity to answer questions, which gave them the chance to win an Apple product, such as an iPad, in the bi-annual prize draw, and the chance to win £100 cash each week in a second prize draw. Subscribers were also given six random numbers with the opportunity to win a £25,000 lottery draw each week. In addition, some consumers were sent a promotional text containing an introductory offer of 50 Lotto syndicate lines.

Adjudications

The case subsequently went before a Panel for adjudication and its decision was that the service was in breach of the Code of Practice.

The Executive alleged that the service had contravened the PhonepayPlus Code of Practice (12th Edition, September 2011) (the ‘Code’) and raised the following breaches under the Code:

·                Rule 2.3.2 (Misleading); alternatively

·                Rule 2.3.3 (Consent to Charge);

The Tribunal upheld the breach of consent to charge. The revenue generated by the service fell within the high range of Band 2 (£250,000 - £500,000).  The Tribunal’s final assessment of the breaches was serious. The Tribunal issued a Formal Reprimand, a fine sanction of £60,000 and a direction for refunds to be made to all consumers who claim a refund, for the full amount spent by them for the service, save where there is good cause to believe that such claims are not valid, and provide evidence to PhonepayPlus that such refunds have been made.

You will also be able to view the details of the adjudication on our website www.phonepayplus.org.uk which has now been published.

Refund Claims

Should you wish to discuss a refund in respect of the cost of any interaction you have incurred to the service, you will need to contact the provider directly, setting out your case and providing them with a copy of your phone bill (highlighting the relevant premium rate number).  The provider’s details are as follows:

Customer Services

SureToWin Limited

Sanderson House

Station Road

Horsforth

Leeds

West Yorkshire

LS18 5NT

Telephone number: 08445445438

Email: help@thehelpcentre.co.uk

Please note that PhonepayPlus cannot assist in making claims for refunds.

i have had several msg from 66333 been charged for them so have checked some comments from above people and sent text msg back with STOP ALL lets hope this works will let you know

this company charge me a lot of money for that service i dont use at all,all im ask is refund the money back to me please or give other phone number i can call cos this number i got:08445445438  no answer,,,,,thank you....Jozsef

i have been receiving 2 messages a month from peachy win 66333 since i got my phone in march 2013 i only open them i never bother replying.. its only when i looked at my phone bill to see why i was being charged for "premium message" i can now see they have been charging me £15 a month??!! oh my god what can i do about this? i have never bothered replying with stop does it work? can i get my money back they that have taken without my consent?!!! HELP