8668805589

866 area code: Toll-free
Report a phone call from 866-880-5589 and help to identify who and why is calling from this number.
  • 0
    Ken
    | 2 replies
    Firstsource Advantage is a legit company, and isn't just trying to gain personal information. Your experience will vary upon the representative you speak to. As a former employee, I can guarantee that the only reason they attempt to have you tell them your personal information is because they want to be positive they're speaking with the correct person, otherwise they could have a lawsuit on their hands. Now this is a collection agency, so as with any agency they're going to try and get as much money as possible from you. If you have any desire to pay your debt, just tell them what you can do, and they HAVE to work with you. It's company policy.
    • Caller: Firstsource Advantage LLC
    • Call type: Debt collector
  • 0
    lily replies to Kelsey1224
    They didnt tell you their business because they aernt allowed to by law. It's personal matters. I'm sure you wouldn't want your personal business being repeated to random people if a number was mixed up. So they won't release anyone elses. It's frustrating and annoying, I understand. I've worked there, and been collected on. So I know how it feels. It's a fine line between getting what you need and frustrating a debtor. But just remember its someones job to keep calling you and its someone's job to collect on the debt. Don't hate them for it.
  • 0
    Ann replies to Kim
    Collection agencies are not allowed to call friends, neighbors, etc., and tell them you have a debt or any other informaiton.  They are only allowed to ask if they know where you are.  Besides, I hate my neighbors and most of my family.  I would love for the c.a. to call and bother them.  A lot of people are not dead beats, just fell on hard times.  They should not be looking for someone if they already have your address, but they do.
  • 0
    linda
    I received a call today from a gentleman with a foreign accent who knew my name and asked me to verify if it was me.  I did, and he told me he was trying to reach a neighbor of mine and gave me the    neighbor's name.  He said he had been trying to get in touch with this person.  I then asked him to repeat the name of the supposed neighbor.  It was a name unfamiliar to me and I told him I had never heard that name.  He thanked me and hung up.  I called the number on my caller ID back.  It was 866-517-7458.  When another person with an accent anwered and said First Source Advantage, I asked what kind of company it was and the person at the company hung up on me.
    • Caller: First Source Advantage
  • 0
    dab replies to Carla
    i called firstsource and was told i could stay on the line to leave a message. eventually i was told i have run out of options and the answering service hung up on me. i am in state vocational rehab program and they have called relative.
  • 0
    Christina replies to malibu79
    hmmm..i wonder if this person works for them LOL
  • 0
    James replies to Stan
    This is a fly-by-night collection agency that has a ton of complaints and lawsuits against them.  They are owned by an Indian and have call centers in the USA and India.   Their people are rude and refuse to provide any proof of a debt.   If they call you, do NOT call them back.   Send a "cease and desist" letter to their address:


    Firstsource Advantage, LLC
    205 Bryant Woods South
    Amherst, NY 14228

    If you call them back to resolve the situation, they will not cooperate and will then start "robo-calling" you.   They are not a legitimate business!
  • 0
    James replies to annoyed
    Totally disagree.   You should not act as an accomplice to any debt collection agency.   Let THEM track down whoever they want to speak with.   Do NOT let them enlist you as an UNPAID go-between.   Tell them to stop calling, and do NOT cooperate with them in ANY way!
  • 0
    James replies to Ken
    NOTHING legit about this company.   Check the complaints against them.   They do not respect the law.   They tried to scam me into paying a bill I do not owe.   You have to send them a cease and desist letter.   If they bother me again, I have an attorney standing by ready to sue.
  • 0
    TeamFSL
    | 1 reply
    Dear User,
    We would like to understand the nature of calls you have received from us. We assure you, that personal information without your being on our customer list, is not sought by us. If you wish to write to us, please do so on team.fsl@firstsource.com.
    Best Regards, Team First Source
  • 0
    Andy replies to Ken
    Ken, this isn't a place for employees, ex or otherwise, to shill for the company. Please stop.
  • 0
    Mike
  • 0
    Andy replies to TeamFSL
    Well I did warn you about time posting the same message over and over. The people who come here want information on what company or person has called them, not diatribe supposedly from the company itself. Face it, we have no way of knowing the messages you left were legitimate so it just wastes everyone's time.
  • 0
    Scam alert replies to Collector
    Someone who does not owe money to anyone DOES NOT and SHOULD NOT ever give any voice on the phone their name, address, birthdate, s.s. number or any other personal information.
    To stop these scammer collectors from calling you-- LOOK UP THE FAIR DEBT COLLECTION PRACTICES ACT.  Send the scammer a Cease and Decease Letter telling them to stop calling you, or contacting you, your neighbors, employer, relatives, or anyone else. Send that letter by U.S. Mail. REGISTERED mail with Return Receipt Requested.
    For good measure I also called my states secretary of state office and asked for the registered agent for the collection agency. The registered agent is the person or company that is appointed to receive official letters and summons on behalf of the company in question, in this case the scammer collection agency.
    Send them a cease and desist letter ALSO as stated above.
    Next, call the state agency in your state that license's collection agencies. FILE A COMPALINT WITH THEM !
    They have authority over collection agencies who are legit and licensed in your state to collect in your state. If they are not licensed, file a complaint on them for that with the collection agency board or agency that oversee's collection agencies.
    File a complaint with your states consumer affairs dept.
    Call your states, state attorney general office and file a complaint.
  • 0
    Scam alert replies to Collector
    Someone who does not owe money to anyone DOES NOT and SHOULD NOT ever give any voice on the phone their name, address, birthdate, s.s. number or any other personal information.
    To stop these scammer collectors from calling you-- LOOK UP THE FAIR DEBT COLLECTION PRACTICES ACT.  Send the scammer a Cease and Decease Letter telling them to stop calling you, or contacting you, your neighbors, employer, relatives, or anyone else. Send that letter by U.S. Mail. REGISTERED mail with Return Receipt Requested.
    For good measure I also called my states secretary of state office and asked for the registered agent for the collection agency. The registered agent is the person or company that is appointed to receive official letters and summons on behalf of the company in question, in this case the scammer collection agency.
    Send them a cease and desist letter ALSO as stated above.
    Next, call the state agency in your state that license's collection agencies. FILE A COMPALINT WITH THEM !
    They have authority over collection agencies who are legit and licensed in your state to collect in your state. If they are not licensed, file a complaint on them for that with the collection agency board or agency that oversee's collection agencies.
    File a complaint with your states consumer affairs dept.
    Call your states, state attorney general office and file a complaint.
  • 0
    Mara
    So, I got a letter from First Source and called them about my debt. They were civilized human beings because I was FINALLY doing what I was supposed to be doing, paying my bill. It was really easy and everyone was nice. Probably because they didn't have to call a thousand times before I'd pick up. That's the ashamed [***] thing to do.
    • Caller: First Source Advantage
    • Call type: Debt collector
  • 0
    screw this company replies to Stan
    To those who leave a good review we know u work for that company.for that I feel for you.you can make more at fast food joints.this company is a joke.when asked for a proof of debt all I got was a outrageous bill which was paid as soon as I got it plus several hundred more. Even sent in proof it was paid off. What's more they call everyone but me about this paid off debt.all I asked for was proof of debt with something that has my signature on it showing that it's mine not a bill.they tried to get information from me I gave it to them none of it right just to screw with them......I also asked for there license number to see if they can collect in my state which I never gotten from them. I play with them collection companies because it's fun.know this if they threaten u with a lawyer that lawyer needs to working there can't hire it out or they can get in serious trouble. Also if they threaten to bed a lawyer that's misrepresentation, I always ask to speak to them lawyer but they never forward my calls. ....never give them ur bank or cc info. RECORD YOUR CALLS, FILE A COMPLAINT WITH ATTORNEY GENERAL AND BBB. SEE IF ANY CLASS ACTION IS IN PLACE WHERE U CAN JOIN IN. .....ABOVE ALL CHECK YOUR STATES STATUTES OF LIMITATIONS. ...IF DEBT IS OLDER THAN THEY LIMITATIONS THEY CAN not SUE OR TAKE YOUR MONEY FROM YOUR ACCOUNT. IF THEY DO SUE THEM.....DONT PAY ANYTHING IF YOU ARE OVER STATUTES IT STARTS CLOCK OVER AGAIN. .....LEARNED THE HARD WAY. .....if you play your cards right you can get by them

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