888-472-5335
888 area code:
Toll-free
Report a phone call from 888-472-5335 and help to identify who and why is calling from this number.
- Mike replies to CDP MichiganGot the same one from Summit in TX today in Naperville, IL.
- used upGot the card today. HOWEVER the phone number is now 877-688-9108
address now
Summit Package Services:
p.o. box 820
Whitehouse, TX. 75791
Read these first and then made the blocked call LOL They pked up and then waited and hung up
I hate scammers! I know that is a hard word, BUT I do!- Caller: summit package services
- Wasn't fooledGot the little green card today in Bowling Green, Ohio and knew I had not ordered anything. So glad I googled as I was sure it was some kind of scam. Do you think they don't answer so they can somehow get your phone number? Just a thought.
- Not Stupid| 1 replyJust ripped up my green card from Summit Package Services, Whitehouse, TX. Thanks for all this info!
- Caller: Apex Services
- Beverly Williams replies to Not StupidReceived my green card today - I live in central Florida. Took me my surprise as I have nothing pending delivery. Googled Summit Package Services and thanks to you all. Will return to sender!
- sonny| 1 replythese screwballs sent ME a card in lansing. another phone number for their phone bank:877-688-9108.
ain't nothing worse than a freaking bogus marketing company trying to scam people. let them burn in hell (and i'm NOT talking about that little town in michigan).- Caller: Summit Package Services PO Box 820 Whitehouse, TX 75791
- shellcan't take too long to say thanks for the heads up got to call my elderly mother and stop her from calling
- RuthGot my card today in Holt, Michigan. Thanks for the heads up!
- Caller: Summit Package Services
- Call type: Telemarketer
- KellyMichiganThanks for these posts, now I can confidently toss out this stupid green card.
- Caller: Summit Package Services
- BruceFloridaI got my green card today from Summit Package Service. I suspect everything so I found these posts. I'm in Central FL so won't surprize me to see more posts from this area of the country. Their number for me to call is 877-688-9108
- Caller: Summit Package Service
- Judy in MichiganGot my green card today, decided to search and glad I came across this sight. Thanks all for the heads up. the phone number on it is 877-688-108 from summit package services with a P.O. box 820 from Whitehouse, TX
I hate scammers and I wish the cops or feds or someone could stop all of them.- Caller: summit package services
- ToledoJust got a green card in ohio
From whitehouse tx
phone # is 877-332-7775
i'm not calling but I would like to know what the scam is- Caller: Summit Package (postcard)
- R DionI work for the PO I seen many of these cards, please be careful, I got the same thing, do not call, they want your phone number for marketing purposes.
- samadamsRec'd same card with same return address. However, the telephone number was changed on the card to 877-332-7775.
what a scam....DO NOT CALL!!
All they want is your number so they can sell the numbers yet another 3rd party solicitor- Caller: Summit Packages Services
- Call type: Telemarketer
- Thanks All MichiganGot the card today Summit Package Services P.O. Box 820 Whitehouse, TX 75791 Thanks for saving me the time & grief
- Moxie| 1 replyTheir new name is now "Combined Package Services" and they're hitting Orlando, FL again.
And a new phone number -- (877) 944-0788
At least they're still at that P.O. Box in Whitehouse, TX... The address was the only common link that led me to this thread.
I'm guessing they keep getting shut down by local law and they're playing whack-a-mole by changing their name, phone number and locations. I wonder what needs to be done to shut them down for good?- Caller: Combined Package Services
- Call type: Event reminder
- Illinois| 1 replyFolks, thanks go out to whoever started this post. I received my green postcard today (Naperville IL area), but from:
Combined Package Services
P.O. Box 820
Whitehouse, TX 75791
Please call to schedule pickup: (877) 944-0788
Package Number: 1119-5776-3444
Track: 03176-02
Hours M-F 8-5 CST
Sat 8-12 CST
No stamp
First-class mail presorted
U.S. Postage Paid
Whitehouse, TX
PERMIT NO. 120
Will have to try to scan the barcode at the bottom since that may contain more information than that which is printed on the postcard itself. Note; top and left side of my postcard are smooth while right and bottom side are mildly serrated indicating my postcard was 1 of at least 4 (or more) in a printing.
Did additional search(es) and came up with the following (no results until I entered PO Box 820) information.
Go to http://easttexas.bbb.org/ Once there select “check out a business/charity.” Then type in Express Package Delivery (one of the “sender” names listed elsewhere in this huge post). I received two results both linking under another company CDA Consulting, LLC. Now select view report (under the first one) and you will be taken to
http://www.bbb.org/east-texas/business-review ... ouse-tx-3002259
I have attached the bulk of the resulting report but in case it does get clipped/trimmed you can view it in full at the above (last http listed). I believe it is allowed to be posted here as per the BBB site it was not reproduced for either commercial or sales purposes. Rather the intent was to gather information on an unsolicited green postcard received via the USPS that smelled of suspicious (possibly illegal) activities. Activity which seemed suspicious to more than just myself, based upon the volume of responses to whoever started this post.
BBB Reliability Report
May Not Be Reproduced for Commercial or Sales Purposes
CDA Consulting, LLC
BBB Rating NRRatings Explanation
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
Is this report helpful? Yes | No
Find out more about CDA Consulting, LLC:
BBB Accreditation
BBB Rating
Business Contact and Profile
Products and Services
Business Management
Related Businesses
Additional Locations and Phone Numbers
Licensing
Customer Complaint History
Government Actions
Advertising Review
Out of Business
Additional Information
Industry Tips
BBB Copyright and Reporting Policy
Feedback
Note:
It appears that this business is no longer in business. Details
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BBB Accreditation
This business is not a BBB Accredited Business.
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BBB Rating for CDA Consulting, LLC
Based on BBB files, CDA Consulting, LLC has a BBB Rating of NR .
Reasons for this rating include:
• This business has no rating because it is out of business.
Click here for an explanation of BBB Ratings
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Business Contact and Profile for CDA Consulting, LLC
Name: CDA Consulting, LLC
Phone: (888) 501-1505
Address: PO Box 820
Whitehouse, TX 75791-0820
Principal: Ms Teresa Dudley, Owner
Customer Contact: Mrs. Mona Smith, HR / Payroll Administrator - (903) 565-6088
File Open Date: July 2004
Type of Business: Vacation Certificates & Vouchers, Marketing Programs & Services, Services - General, Telemarketing Services, Travel Clubs, Vacation Time Share
BBB Accreditation: CDA Consulting, LLC is not a BBB Accredited business.
Additional DBA Names: J Marketing & Research
Express Package Delivery
Call Center Solutions, LLC
Executive Incentives
Department of Disbursement
Department of Distribution Division of Acquisition
Current Occupant - CDA
Certified Delivery Association
E.P.D.
Leslie Fashenberg
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Products and Services of CDA Consulting, LLC
This company sends postcards with different appeals to get customers to call for a free gift or a package or any number of appeals. The company sells various vacation offerings including vacation certificate packages.
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Business Management
Additional company management personnel include:
Ms. Tina Hackney - Manager
Ms. Julie Robinson - Vice Pres of Distribution
Ms Leslie Fashenberg - Sales Representative
Mr James Matthew Dudley - Owner
Charles Jackson
Shawna Paslay - Registered Agent
CHRYSTAL DAWN ALANA - Manager
Related Businesses
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Additional Locations and Phone Numbers
Additional Addresses
5400 University Dr Ste 5
Tyler, TX 75707-2132
5400 University Blvd
Tyler, TX 75707
Tel: (800) 535-6614
5100 University Blvd., Suite 5
Tyler, TX 75707
545 Metro PIS, Ste 100
Dublin, OH 43017
PO Box 131690
Tyler, TX 75713-1690
1910 Ese 323 Loop Ste 294
Tyler, TX 75701-8337
14577 W. Peninsula Road
Whitehouse, TX 75791
13416 County Road 2134
Dudley Rd.
Whitehouse, TX 75791-3368
Additional Phone Numbers
Tel: (903) 565-6088
Tel: (888) 472-5335
Tel: (903) 565-6234
Tel: (888) 801-4387
Tel: (888) 483-8802
Tel: (877) 766-1235
Tel: (903) 839-1500
Tel: (888) 287-5525
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Licensing for CDA Consulting, LLC
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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Customer Complaint History for CDA Consulting, LLC
This company operates under various promotional names with various vacation type offerings. Consumers allege the mailers are deceptive.
As of 2010, the company is sending out a card by mail, which claims in red letters, "Sorry We Missed You," and also in red letters, "Call To Schedule Pickup Notice," along with a package number. The card asks the consumer to call (888) 4-PAK-Del or (888) 472-5535 or (903) 839-1500. On calling the number, the consumer is asked for the twelve-digit pick up number. Consumers are told they have a free vacation package, then they are asked for a credit card number to pay for a, "...nominal delivery fee," which must be paid in advance.
Consumers state that they believe that Express Package Delivery is using deceptive marketing tactics, since there was no missed attempted delivery. Further, some consumers feel that by responding to the card, they have unintentionally revealed their phone number, which is on the national "do not call" list. These consumers are concerned that their phone numbers may be shared or sold.
In addition to the complaints reflected in this report, BBB has received a pattern of complaints (more than fifteen) that were sent for file information and to advise BBB what area of the country the cards were being distributed.
Please see general information regarding Vacation Certificates.
June 1, 2010 Ms. Mona Smith, responded to a certified letter sent to CDA from BBB requesting a meeting with the company. Ms. Smith expressed a desire to cooperate with BBB in addressing consumer complaints in order that they might improve their BBB Rating within the coming three year reporting period.
In September, Ms Smith contacted BBB stating that CDA Consulting (also known as Express Package delivery) does not ask for a fee nor do their marketing people ask for credit card numbers.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 99 complaints about CDA Consulting, LLC in the last 36 months, our standard reporting period. Of the total of 99 complaints closed in 36 months, 0 were closed in the last year.
These complaints concerned :
+ 54 regarding Advertising Issues
2 - Advertised price not honored
1 - Advertised product not available
25 - Advertised terms not honored
2 - Advertisement did not disclose all conditions required to take advantage of an offer
2 - Advertisement misrepresented a product
5 - Advertisement misrepresented a service
7 - False or unsubstantiated claims in advertisement
10 - None of the Above - Advertising Complaint Issue
+ 3 regarding Contract Issues
2 - Failure to honor a contract or agreement
1 - Work performed outside the terms of the contract or agreement
+ 3 regarding Customer Service Issues
1 - Failure to provide promised assistance or support for products or services
1 - Failure to respond to phone calls or written requests for assistance or support
1 - None of the Above - Customer Service Complaint Issue
+ 21 regarding Delivery Issues
1 - Delivery of unordered services
1 - Late delivery of products
2 - Late delivery of services
12 - Non-delivery of products
5 - Non-delivery of services
+ 1 regarding Guarantee or Warranty Issues
1 - Failure to honor service under the terms of warranties
+ 1 regarding Product Issues
1 - None of the Above - Product Quality Complaint Issue
+ 2 regarding Refund or Exchange Issues
1 - Failure to honor promised refunds, exchanges, or credit
1 - None of the Above - Refund or Exchange Complaint Issue
+ 14 regarding Sales Practice Issues
4 - None of the Above - Sales Complaint Issue
1 - Sales presentation did not disclose key conditions of the offer
4 - Sales presentation misrepresented the product
1 - Sales presentation misrepresented the service
1 - Sales presentation not consistent with advertisement
3 - Sales presentation used dishonest sales practices
These complaints were closed as:
+ 13 Resolved
7 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
4 - Company resolved the complaint issues, but not within BBB's timeframe.
+ 10 Unresolved
10 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
+ 74 No Response
74 - Company failed to respond to BBB to resolve or address the complaint issues.
+ 2 Unpursuable
2 - Company cannot be located.
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Government Actions
BBB has no information regarding government actions at this time.
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Advertising Review
BBB has no information regarding advertising review at this time.
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Out of Business
According to information in BBB files, this company is no longer in business. If you have an unresolved dispute with this company you may wish to seek legal advice.
Additional Information about CDA Consulting, LLC
Please note: On February 22, 2010 a firm representing Global Vacation Network notified BBB of Central East Texas that CDA Consulting is not a d/b/a of Global Vacation Network.
The firm advised that, "GVN contracts with various independent third party marketing companies to identify prospective customers; however, GVN does not authorize or allow any such companies to hold themselves out as GVN or as a d/b/a of GVN."
While GVN was previously reported as a d/b/a of this company, we now believe that a consumer mistakenly filed a complaint against the vacation certificate product being marketed by Leslie Fashenberg, one of the d/b/a's of the principals in CDA Consulting.
Since that time, the vacation package has continued to be marketed for Global Vacation by the company that is the subject of this report.- Caller: Combined Package Services
- CARD| 2 repliesThis scam also uses the phone number 877 332-7775
- Caller: Summit Package Services
- booo7099 replies to BartBoy is this site great!!!!!! Thanks for the heads up people....what a time and aggravation saver - I am chucking this waste of a tree right into the trash!!
- Karen| 9 repliesI recevied the green card in the mail today from Combined Package Services Po Box 820 Whitehouse Texas 75791. They want me to call 1-877-944-0788 to schedule pickup. I live in Kalamazoo Michigan, I did not call when I read about this information. Thanks everyone
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