89069

hi does any1 now if i can get my money back for about 50 txts all £1.50 each orange do not want to help they say its not anythink todo with them its my bill but how do i no its not just them sending the txts or maybe mr orange has a son who owns this porn thing that i dont use at all an never have but like giving bills out

I got no fewer than 37 texts from 89069 in the space of 4 minutes last week. I have checked my orange bill online and have been charged for every one of them. I am still waiting on orange getting back to me with a suitable reply otherwise the mobile will end up in the bin. I aint paying that bill for a number which i have not subscribed to.

Had the same problem. I read this thread as soon as I started receiving them and e-mailed Orange to let them know that I did not want to see these charges on my next bill. I continued receiving them even after I texted "STOP ALL", it's even indicated on my bill that after I texted them I received another 10 messages.

It looks like nothing can be done in the way of stopping these ****ers so i'm going to give Orange 2 options: wipe the charges or close my account which i've had with them for 6 years.

I'm not standing for this.

PS: if anyone wants to bombard these ****ers with abuse their contact details can be found here: http://www.blue-stream.biz/contact_us.php

I have also been receiving these messages, will texting stop actually work?

I have also been receiving these messages, will texting stop actually work?

I have also been receiving these messages, will texting stop actually work?

They've got me too - Same number - Rudetubex - just ignored them at first but then I came to check my PAYG bill and realised it's down by at least £1.50 every week and this has been going on for at least three months now.

I've now emailed WIn and will mail/phone phonepayplus tomorrow and hope I get some satisfaction.

I'm with Orange and am disappointed thay nobody seems to have had any help from them

GOOD NEWS - SO FAR

I am the Pauline from above. As I said I emailed customerservices@winplc.com
last night. This morning I received a reply from a very nice lady stating that my number had been removed and I would receive a postal order for the refund.
Can't beat that (if it works). I will keep you posted.

GOOD NEWS ~ I GOT A REFUND
Me again, and I am delighted to say that I've received a cheque for more than I thought I'd been charged - they must have looked it up in their records. The firm who sent the refund is:-
Highway Connections Limited
Suite 142
24 Station Square
Inverness
IV1 1LD
Email: enquiries@highconnect.co.uk
The lady who dealt with me was most polite and helpful.

I wish you all well.

can anyone help me,my boyfriend has a pay as u go fone on orange,also a contract fone with orange.he downloaded some pictures onto his payg fone and everytime he looks at them he gets a message on his contract fone saying hes been billed 1 50 atime.got the fone bill and it was 215pound.orange was no help,but i cant understand how its happening.please help.

can anyone help me,my boyfriend has a pay as u go fone on orange,also a contract fone with orange.he downloaded some pictures onto his payg fone and everytime he looks at them he gets a message on his contract fone saying hes been billed 1 50 atime.got the fone bill and it was 215pound.orange was no help,but i cant understand how its happening.please help.

Well, I am the same Pauline who did get a refund a month ago but today I received another text message from 89069. Rudetubex again.

Have emailed the lady (Lara) who was so helpful before and let's just see what happens this time!

advevertising subscription to rudetudex.com

Just got a txt from 89069. My PAYG phone is old and I don't get a bill or anything, as I only top up a tenner a month. I rarely give my number out, and even then only do so if I know who or what it's going to, so how do these a$$holes get hold of your number? I really hope I'm not gonna be charged £1.50 a time or the phone will be binned and I'll get another one...

Two weeks ago I got a text telling me i'd been signed up to some porn service: www.o-w-o.mobi 
I didn't like the sound of "signed up" but I didn't think I would get charged so I just iognored it.

But then I  got another text today saying how they had more content or something available so I checked my bill.  Turned out I got charged £1.28 for that first message i recieved telling me I was signed up!  I didn't think this was possible.  God knows if I will be charged again for this latest text.  This one said to text "STOP" to stop it so I did that and it claims to have stopped the 'service'.

It angers me that these garbage texts are getting through to me.  I think this is the only one I've been charged for but I'fe been having other messages too which often prove quite embarracing.  Is there a way to block these premium rate SMS all together?

Unsolicited text msg from rudetubex offering WAP porn videos. I have had no contact with this company or have ever used my mobile on the internet, yet got charged £1.50 for a text.

I had texts from this number and sent the STOP text. They then sent me unsubscribed messages which I just deleted as they'll charge you again for reading them. I then complained to http://www.phonepayplus.org.uk and when you check the number on this site it gives you this address:

WIN (Wireless Information Network) Ltd
1 Cliveden Office Village
Lancaster Road
High Wycombe
HP12 3YZ
01494 750 500
customerservices@winplc.com

got one today and came to this site, i've contacted highconnect so hopefully can get it sorted so i won't get anymore messages, i told them they can keep the £1.50 as long as it doesn't happen again...

i've had the same number for nearly 9 years and i've never had anything like this before, but it was only a few weeks ago i texted in for a channle 4 competiton, could just be coincidence, but its the only place i've ever texted bar my friends, how else did they get my number?

I also have received text from these people,i am on the TPS so cant understand how i got these text in the first place ? Anyway after reading through all the posts on these 'rudetubex' people,they dont actually have a web page funnily enough ! So i contacted this address customerservices@winplc.com and asked to have these stopped and a full refund.I like the person above have had my number for many years,why should i change it ? my service provider (orange) should be able to stop these text,im sure they could if they really wanted to ! Anyway,good luck to those who are also having problems with these,lets hope they stop.

Just to let you all know,i sent an email to the address posted by another complainer and received an email back today,this is the reply i got back today.....

Thank you for bringing this matter to our attention. I was forwarded your complaint today by WIN PLC.

I would like to confirm that the service has been ceased, however as an added precaution I have manually removed your number from our database and barred it across all of our services to ensure that no future services can be accessed.

I can assure you that messages are only sent to numbers that have subscribed to our services however there are a number of ways in which a subscrition can be requested including via the internet.  

I am more than happy to organise a full refund for you as per our compliance policy.  You will receive this in the form of a postal order in the next few days for the  billed messages that were sent to you.  

I apologise for any inconvenience this matter may have caused you.

I can be contacted directly on the number below between 09:30 to 17:30hrs Monday to Friday should you have any questions.

Kindest regards,

Lara Draper

Compliance Manager

Highway Connections Ltd

Office:- 08431 102 500

Suite 142, 24 Station Road, Inverness IV1 1LD
Company Registration Number: SC348008