01592642600

Got a second call this week from this annoying organisation. I know that the people who phone are just trying to earn a living as emplyees, but why should anybody expect to earn by interupting other peoples' lives and in some cases causing great cocern? Go and work for an honest employer!
TPS is obviously useless to stop these cowboy outfits, although it works well for the majority of honest retailers. BT do not give a damn and 'Ofcom' regulators wriggle and squirm.
Why cannot something be done to stop, once and for, all DM Design and similar pestering organisations?
Government action seems to have been taken, at last, to stop the Referral Fees Racket invoved in the insurance claims market so folks let's motivate our MPs and see if we can raise the profile of this unsolicited distressing menace, to our Devolved and Central Governments - now!

I was working for this company two days, it is illegal, they dont have any system we were using PHONEBOOKS and randomly picking up numbers, we only had phone, and headset thats all.

when i called it back there was a strange engaged tone

good luck with that :) i'm sure the government have nothing better to do than waste their time with your petty complaints. HA!

if you're so [removed:lang]bothered about being woken up by a call, unplug your phone when you sleep.

Report this illegal company to Kirkcaldy Police Station , St Brycedale Avenue,Kirkcaldy,KY1 1EU
Telephone: 01592 418700

When they get at least 1 complaint every hour they will have to take action.

My partner got a phone call to my business and home on saturday morning while I was out asking if he was a 'Mr....(my surname not his)' he said 'no its not,i am mr .......' they hung up on him.the person was quite sharp and curt.we dont know why they are calling here or what they want.i rang the number back and got a strange engaged beep tone.
Ive reported it to BT and will report it to the police if it continues as its a breach of the telecommunications act. The number is based in Scotland and I have asked a friend who lives near to Kirkcaldy to locate the property details relating to the number and pass them to the police in Kirkcaldy.

Reported it to the police, the TPS and BT there is a fine of £2000 for every call they make and the company is registered so the proprietor/ owner will get fined and possible court action if his sales company continues to harrass people.Under the law in britain you are not allowed to make cold calls which are harassing or intrusive.The police are aware of his location and BT have marked his company on their system.I suggest if anybody else is getting these calls to ring BT,Police and the TPS as every call means he gets a fine and a report against him and his company.

Although I've just been called from this number I missed it as I was occupied elsewhere ;-)

I worked in the communications industry for many years, I'll state some of what I know, though it may be known by many others already.

When someone makes a call their number is passed across the Network, this is to enable the Emergency Services to identify the source of the call if one is made. If you have signed up to TPS, blocked numbers, etc, the blocking is done locally to you, and not passed down you line to your phone.
I advise that you keep a note of numbers known to you close to your phone, if you don't recognise the number, then don't answer it and let it go to voicemail. If they don't leave a message then it's not important.

Those calling you who have been advised that their number is not being sent are wrong, it just isn't sent over the last part of the network to you.

If you report a number as 'nuisance', 'cold calling', abusive, etc. it can still be tracked, and recorded if necessary. Though it is best to keep date and time records then the calls made to you can be investigated, the number found, and action taken.

I believe some companies can provide a facility whereby you can block those numbers for yourself, so check that out with your Service Provider too.

TV shows such as Watchdog, Rogue Traders, etc love to get their teeth into Companies like these, try writing to them with your call history, and experiences.

Even if they are Companies that you currently use and they keep phoning suggesting a change of tariff, or, we notice that... etc, etc. report them too. The first thing they should do is to write to you, outlining their reasons, and leave you to make up your own mind and write or call them back if YOU wish.

To those seeking work in these 'call centres', check them out thoroughly on the internet and see if they are genuine.
At interview ask what the purpose of their business is and you don't agree with them, don't work for them.  
If they won't give you a written job description, or you don't agree with the Job Description, don't work for them.
If you do work for them and they tell you to do something other than that in your job description, don't do it, that is a change to your job description and MUST be agreed with you. Any 'verbal instructions' should be ignored, or asked to be put in writing, in doing so any actions that you take that may result in others coming to harm will become their responsibility. If they continue with their approach, resign and sue them for constructive dismissal.
If you have a pushy 'Line Manager' who just keeps on, and on about 'targets, payment by their Clients, companies they represent, etc, etc, or any form of harassment or bullying then follow their process for reporting it, if they won't, laugh in your face, or use statements such as 'do you want a job or not?' then resign and sue.

If you clearly follow the written and agreed Job Description and Processes then any 'fault' is a management responsibility and not yours, if you err from it, either with the best of intentions, or under verbal instruction you may become personally liable for any subsequent action taken against the Company.

I feel sorry for those that are trying to work and make money, as they are being abused by companies like this, and may a result push some into depression or further.

Call Centre Operations are closely regulated, also beware that many are 'outsourced' and not run by the main Company, Any one Centre may handle calls for a number of Companies.

The more we complain, sue, etc the more of a bad reputation that company will get, and their business will soon lose existing and new work, as any 'subcontractor' that brings the Main Company into disrepute will soon find they have no clients and income, and will be forced to close.

I know that may mean some people losing they jobs, but where one centre closes another will open, or try to get work with a Main Company, and not just Call Centre Operations. Perhaps that type of job is not for you anyway.

Hope this has helped, stay strong, and good luck

01592 261500 - the number employees call to speak to the kdy branch.

A man who said he was named Colin called (Calling? sick joke) and asked for the householder. He said I had won vouchers. I said I'm not interested, he said Sorry, I repeated I'm not interested. He said Sorry. I said I am not interested. He said I heard you the first time. I hung up. I was really annoyed at this cheek and searched the net, found this site and noted that the company probably works from a business park in Kirkcaldy. Also connections with Cumbernauld. Both not very far away. Info all found on this web site.

Don't call the number back, you may be paying a premium rate to listen to a taped engaged call. I suspect the authorities may have their hands tied? Try to get the caller to say something racist or sectarian or homophobic - report it - then action might be taken? The society we live in .... sigh.

Just received a call from this number 1750 today - just hung up when my daughter said I was not in. Tried to call back 1st time number rang out then got a unusual engaged tone.

called4 times in couple of minutes with no-one answering

Its D.M.Design in Kirkcaldy, for your info also have a call centre in Cumbernauld!

Got a call from 01592642600  told i would be in for a voucher if i answered  two questions, told the scottish man he had phoned a business, he then said why the F--- didn't you say that and hang up.
Lovely this has happened about 6 times so far.

This company just called me and then hung up!! I did 1471 and their number came up. It is impossible to ring them back!!! I tried!!

how can these people be stopped  they call at the most inconvenient times and are very rude

You ask "How can they be stopped?"  See all the ideas above, for a start.

- Call them freephone - not just once, but all day long.  

- Call the police and report them for harrassment - quote the Protection from Harrassment Act 1997.

If EVERYBODY who spends 10 minutes researching this company online, then simply reports back here with the same old "they called me, so I did 1471, but when I tried the number it went beep" just did those 2 things:  KEEP CALLING THEM, and KEEP CALLING THE POLICE, then we'd have them stopped in days.

I just don't understand how some people invest time on doing their research, find a 23 page long thread, and then waste their time telling us "they did it to me and their 1471 number doesn't work for me either"... Why are we not surprised?  DO SOMETHING USEFUL - CALL THE POLICE.

READ the thread - all the work has already been done for you - the 1471 returned number is a SPOOFED number of either a fax machine or some other rubbish number.  It may or may not have anything to do with DM Design.  Whichever way, YOU can call them, AT THEIR EXPENSE, on the freephone number kindly supplied above.

And make sure you report them to the police, number also given above, they are DN Design, address given on almost every page of this thread.  And they are NOT  Butler & Kerr, Freeman & Fu(kheads, Butler & Bo££o(ks & Bullsh1t.  They are lying to you and hiding behind multiple false identities, just like their 1471 returned number, BECAUSE THEY ARE AFRAID OF TELLING YOU THE TRUTH.

SO REPORT THEM. If everyone who has wasted time telling us that they were called had bothered to call the police, they'd have been stopped a long time ago.  Stop bleating to us about how they called you, AND DO SOMETHING USEFUL TO STOP THEM!

I received a call from this number yesterday evening and again tonight at 7.25pm ish... I cannot do a "ring back" just get a weird number.  I tried to call it from my mobile, it just rings out, no answer phone, no clue.... It is extremely annoying as my mother has just passed away, I do not know who or why anyone would be calling from this number.  I wondered at first if it was maybe a friend of hers, but no clues, no answers... I can only conclude after reading other postings that this is a mallicious call.  The rudeness is beyond understanding.

They use a phonebook make yourself xdirectry TPS wont work.