01592642600

Hurrah to these guys getting fined! As a (very) former employee who only took the job to support  university studies and forced to by the job centre after being made redundant and being on the dole for the first time in my life after working since school  (I wonder if they are still sending people there now that the illegal practices have been proven?!) I can 100% relate to the Herald report. Not everyone is a bad egg- a few diamonds who have ended up there through no fault of their own and have with credit to them, stuck at the job just to earn a shilling.

I can confirm that what we where told as employees was that it was legal as we weren't sales calls- bull sh** obviously, but talk back and you'd lose your job.  The Herald report is very accurate. They don't give a toss about their workers or how they carried out calls. They'd rather you get lots of 'bites' and be impolite, than getting only a few quality bites that might actually secure 'genuine' sales.

Sadly, I doubt very much that this will make any difference at all. The boss is a millionaire and so a 90K fine is nothing really. Bad press might do more damage. No doubt they'll find another way to dodge TPS data soon.

I have just read comment which says you do not get vouchers now.
Yes you do still get offered vouchers. .I had 5 phone calls in the last fortnight.
I decided to to try to catch them at their own game so I said yes they could come. A man called Donald McLellan came last Sunday 17th at 12.00 and eventually went at 4.00pm.He looked at my bed-sittingroom and poked about and talked and talked and talked. He could talk for Scotland. He did not seem to understand what I wanted him to do. I was given a voucher for £1000 which he eventually took away when he left.
The price quoted was £8000 which was laughable. He the started taking percentages off if I was prepared to do certain things and eventually the price quoted was £4000 which was equally ridiculous. I thought I would offer a deposit and see what happened. He asked for £834. i was prepared for this. I offered him £500 in cash and that would not do.If he had said yes I would have changed my mind about giving cash. I then offered to pay by credit card but pretended that I could not find it. It was in the drawer of the table next to him. He then asked for a check. I gave him a check for £834 and cancelled it by time he would have got into his car. He was very pleasant but very stupid. I did tell him that I had checked out DM Design on the Internet which considering the appalling press they have on the internet he should have smelled a rat.
Reply !

We got a call from 01592642600 today 24/3/13 when i answered they just hung up ....I speak several languages so next time i will answer in one of them, in broken English and see where it leads .

Another scam "Free Scottish Dancing" lessons recorded message. When will it stop?

I've bookmarked the ICO complaint form and report each and every call now via the form on www.ico.gov.uk : https://www.snapsurveys.com/swh/surveylogin.asp?k=134674895144

Here's the latest fine for a dodgy company caught with its trousers down and breaking the law:

http://www.ico.gov.uk/news/latest_news/2013.aspx

News release: 20 March 2013

The Information Commissioner’s Office (ICO) has served a monetary penalty of £90,000 to a company that has blighted the public with thousands of unwanted marketing calls.

DM Design, based in Glasgow, has been the subject of nearly 2,000 complaints to the ICO and the Telephone Preference Service (TPS). The company consistently failed to check whether individuals had opted out of receiving marketing calls – in clear breach of the law - and responded to just a handful of the complaints received.

In one instance an employee refused to remove a complainant’s details from the company’s system and instead threatened to “continue to call at more inconvenient times like Sunday lunchtime”.

The monetary penalty is the first the ICO has issued for a serious breach of the Privacy and Electronic Communications Regulations (PECR) relating to live marketing calls. This latest penalty comes after the joint owners of a company, which was responsible for sending hundreds of thousands of spam texts, received penalties totalling £440,000 in November last year.

The ICO has informed two more companies that it is intending to impose significant penalties over breaches of the law, with a final decision likely in the coming weeks. A further ten companies are subject to ongoing investigation for cold-calling and sending spam text messages.

Information Commissioner, Christopher Graham, said:

“Today’s action sends out a clear message to the marketing industry that this menace will not be tolerated. This company showed a clear disregard for the law and a lamentable attitude toward the people whose day they were disturbing. This is not good enough.

“This fine will not be an isolated penalty. We know other companies are showing a similar disregard for the law and we’ve every intention of taking further enforcement action against companies that continue to bombard people with unlawful marketing texts and calls.

“All of this work has been made possible thanks to the information we are receiving from the public, which has assisted our investigation team in identifying the companies making these calls.”

View a copy of the DM Design monetary penalty notice

The ICO and OFCOM, who are responsible for regulating silent calls, work closely together and will be publishing an open letter to the marketing industry reminding companies that they must comply with the legal and regulatory measures in place. Failure to do so will lead to enforcement action, with the ICO able to issue penalties of up to £500,000 for serious breaches of the PECR, and OFCOM having the power to issue penalties of up to £2,000,000 over breaches of rules linked to abandoned and silent calls.

The ICO has setup a online reporting tool which people can use to send us the details of any unwanted marketing texts and calls. View the reporting tool, which has already received nearly 140,000 responses since it was setup in March last year.



Notes to Editors

1. The Information Commissioner’s Office upholds information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

2. The ICO has specific responsibilities set out in the Data Protection Act 1998, the Freedom of Information Act 2000, Environmental Information Regulations 2004 and Privacy and Electronic Communications Regulations 2003.

3. The ICO is on Twitter, Facebook and LinkedIn, and produces a monthly e-newsletter.

4. The Privacy and Electronic Communications Regulations 2003 support the Data Protection Act by regulating the use of electronic communications, including live and automated marketing calls and marketing text messages. The ICO has the power to issue monetary penalties up to £500,000 for serious breaches of the regulations.

5. OFCOM is responsible for regulating abandoned and silent calls under the Communications Act 2003. OFCOM has the power to serve persistent offenders with financial penalties up to £2,000,000 pounds.

got call half hour ago .I said hello ,he asked for me or my wife by surname. as I aint married and my partner died some years ago,i went silent on him. he said he could hear me breathing and he hung up.Scottish guy.

This number has called me on a few occassions.  I picked up the phone & it started to ring using dialling tone.  A man answered & said can I speak to Mr Ridden & I said he had wrong number.  I'm concerned because it was as if it was a scam & think they will probably have charged me.  Please check this out and let me know the outcome.  I would like these type of calls barred as I have a young baby who is ill at the minute and need to keep my phoneline free!

Thanks,

Kristine Coates & David Rodger

I have found out this is a company called dm design.  Kitchen sales!  Very irritating sales person called me maaam!

Anyone receiving a call from this company should report them to the Information Commissioner's Office immediately.  If you read the posts higher up this page you will see that DM designs were fined £90,000 by the ICO only last week for making nuisance calls and ignoring warnings for the past 10 tears.  They obviously haven't learned so, of we report them now, the ICO will prosecute them again.

Received a call late this afternoon from 01592642600; guy told me the name of the company, but I asked him to spell it,so I'm certain I'm correct. It was Lyndsy & Anderson. New name to me; are the trying to continue the same old scam under a new title? Still the same old line - £1000 voucher towards a bedroom or kitchen revamp.  if various names have been used over the years who the hell are they in truth.

This is one of the many names used by DM Design, who also use the 'phone numbers of companies which no longer trade, like a Packaaging Company in Oldham and a Cosmetics Company in Bolton.  They do this so TPS can't trace them.  Please report them to the ICO pointing out the DM Design connection as ICO will be only too pleased to prosecute them again as they obviously never learn.  It's good that they have used this fake name on the DM Design number

Got in today to find my phone ringing out thinking it was important I lifted the phone without checking the caller display - (Scottish woman) asked for me by name when I said yes she said she had an offer for me and all she needed to know was did I own my own home.  I asked her who she was and she wouldn't tell me when  I told her not to call again she hung up, only to call back again.  I answered again and told her I was reporting her to tps as am a member and she got mad and said I couldn't report her and hung up.  This is not the first time I have had calls I get at least 50 a day and that is when I am at home from work (I work 8am-3pm) so goodness knows how many more calls I get.  This is why I joined tps but I feel this is just a waste of time as its suppose to stop calls like this but it doesn't :(

If you have read any of the other posts on herem you will know that these pests are DM Designs of Kirkaldy.  Last week they were fined £90,000 by the Information Commissioner's Office for making nuisance calls over the past 10 years.  They use fake names and the numbers of companies which no longer trade to get round the TPS rules.  Please, please report them to TPS and the Information Commissioner's Office, as they clearly have not learned their lesson.  The ICO have made it plain that if they get more complaints the fine will be greatly increased.

Spam callers ignore.

Just had a call from this number for someone who does not live here. When female was asked how she had got my phone number, which is ex directory, she stated that it was "In their system", This was not an answer to my question and It will be reported. I am also registered with the TPS

just phoned it back it is dm design marketing

Market research, I said I am not the homeowner and stopped the conversation.

DM Design with their marketing arm Davis and Dean  have just been fined £90,000 (April 2013) for aggressive nuisance calls. This is what I call a result


http://www.bbc.co.uk/news/uk-scotland-scotland-business-21855594

Asked if it was me, then hung up.

I used to work for this company, (through no fault of my own, i was made redundant and told by the job center that i must accept this position). Anyway i went in for a 3 hour trial where i was given a quick description of what the 'company' done then put onto a computer and told to follow a script when calling people. Many people were on the TPS list which we were to mark down (turns out they just got put back through the system and called a couple of days late), the place is a shambles, it is full of people who have just left school because they are only paid £3.68, the 'management' is a joke, infact a manager just got demoted because he was going around showing his private parts to his co-workers and he has also been known to take people down to the show room and do innapropriate things to them! If you did not get 7-10 bites per shift you got a bollocking at and then your shifts got cut (many people in there have a home and kids to support so only getting 3-12 hours weekly was a joke), the way you were spoken to was disgusting the manager kev only ever spoke about his bonus and he used to give people no shifts when bonus week was coming up because the less he paid staff the bigger his bonus was!! DM Design have now been fined £90.000 for breaking the law but they already have a new marketing name they are using and are now calling people from call sheets, £90.000 is alot of money to most people but the owner of this company is a billionaire so it will just be a very very small dent in his wallet! If you would like anymore information on this company don't hesitate to give them a call on 01592261500 and see what they have to say for themselves!

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