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The above is a summary of reviews opinions and comments from forum  on David moulsdale the owner of optical express .

oh read the list.

Do you know David Moulsdale?

there is a commentor on this forum called 'escapee' who claimed that there were complaints being made at optical express by employees, suggesting those complaints were being kept quiet so as not to 'publicise certain things 'and being settled out of court.

I am interested to know what the nature of these employement ?complaints were? If you know David Moulsdale can you ask him to come here and tell us ?

Sounds like there have been official complaints - just not oin the public domain.

This below is a repost of an account written by an ex employee of David Moulsdale.

"Escapee"
I am an ex employee of Optical Express.  I unfortunately worked there for 2 years as could not find another job at the time.  (I cannot comment on branches as I didn't not work in any) The call centre started by calling customers every 4 hours to remind them that their eye test is due or to book a laser consultation.  DM was not happy there was not enough appointments being brought in so he upped the calling to every 2 hours.  This was not the problem.  The problem was that the advisors were having to call people who had been with Optical Express years ago (Upto 6) and had clearly gone elsewhere since then.  The pressure to get the customer to book on that one call was unbelievable. We had to call people upto 9.00PM, including people with children, older couples etc.  They treat their customers like numbers and as long as they are giving money then that's fine.  The call centre was run by a woman named Allison.  She is one of the most evil people I have ever met.  (Infact, when people have left before if they were sacked/resigned she actually got hate mail several times.)  Staff were sacked right left and centre without a word of warning over some of the littlest things that other companies may work with employees to improve on these rather than sacking. There were also a lot of people sacked unfairly - who also won a lot of court cases or were given a pay out before it got to court so not to publicise certain things. (some of these things would actually make you sick)  They then just continued to bring in new staff but didn't bother training them,  they just sat them next to people to listen to a few calls then sat them on the phone.  These people are trying to sell a medical procedure not windows.  They should have adequate training. The managers were also told that if any of them went to HR about problems with senior management that they would be sacked?  DM was a very intimidating man and would only speak with the good looking advisor's which made a lot of people feel uncomfortable.  Does this sound like the type of company you want to be dealing with?  I really wish that I could find positives about OE but unfortunately I find it very difficult.

Help people's sight?? That's rich!


My eyes are were irreparably damaged by OE!
I gave David Moulsdale a chance when I contacted him for help, but he didn't want to know so I had no choice but to take legal action. Clear cut case of negligence.

Good for you. you should take legal action. But the point most people make on this forum, is that Sasha harping on about David Moulsdales legal and consensual sexual habits, have absolutely nothing to do with people eye sight. Sasha should be ashamed of damaging peoples cases and sending private and confidential emails and medical records around. She should also be ashamed for not talking about what Optimax are doing, who are in most peoples opinions, just as bad.

Nothing truly consensual about abusing young female staff who are overawed and probably drunk in the presence of the big boss.
I reckon you are very close to Moulsdale.

@Insider - get your own alias

http://www.thesun.co.uk/sol/homepage/woman/health/health/4437938/.html

Damning

And allegeded to be lying to young women at work with the help of his PA to  get sex ( acc to EX). That's not consensual it's a disgusting manipulative predator who behaves like that with his work force.

Moulsdale does know who I am . And I'm not sasha rodoy .

Danny
I do hope your legal action is progressing well. I am in a similar position...I gave OE plenty of opportunity to try to right the wrong done to my eyesight. But after the first correction failed, and after the customary stringing along and fobbing off they left me to my own services although they were aware of my visual problems and my pain and discomfort so I too am left with no option.
I think that the publicity Sasha has given to OEs GUNG HO approach to people's eyesight in the name of lining the pockets of the owner, is admirable. The movement will snowball with damaged patients making public their experience in increasing numbers on various review sites, with an increasing interest from MPs, newspapers, TV and the imminent new website. There is only so much publicity hat DM can suppress by one means or another....free speech will out and Sasha has shown this.  Whatever the arguments posted here this increased publicity CAN ONLY BE A GOOD THING as OE CANNOT BE ALLOWED TO CONTINUE IN THIS MANNER. THE SALES PATTER IS DIRECTED AT SELLING POTENTIALLY LIFE CHANGING (POSITIVE OR DEVASTATING) EYE SURGERY*****NOT A BAG OF SPUDS!!!!!!******

Pity she can't / won't do the same for Optimax patients eh?

. It's a pity seemingly moulsdale ( optical express ) hides  whilst Russell ambrose ( optimax )has got the balls to meet his customers at least !

In my opinion by exposing Optocal Express who arguably are regarded as the worst laser surgery provider in the 'industry', Sasha is making a statement on behalf of all damaged patients. I presume that the majority of patients contacting Sasha are OE patients and therefore it is a legitimate focus for her campaign.
I presume that Santa didn't leave, for he man who has everything, a gift that money can't buy ****a tinge of conscience*****.  But never mind this maybe amongst his presents for his birthday on Sunday.....as surely he cannot carry on damaging people's eyes without feelin some sort of remorse????

In my opinion by exposing Optocal Express who arguably are regarded as the worst laser surgery provider in the 'industry', Sasha is making a statement on behalf of all damaged patients. I presume that the majority of patients contacting Sasha are OE patients and therefore it is a legitimate focus for her campaign.
I presume that Santa didn't leave, for he man who has everything, a gift that money can't buy ****a tinge of conscience*****.  But never mind this maybe amongst his presents for his birthday on Sunday.....as surely he cannot carry on damaging people's eyes without feelin some sort of remorse????

optical express are no different to all medical companies. They help most people achieve what they want.

Views comments and opinions on forum about David Moulsdale - the owner of Optical Express

1. He has no interest in the wellbeing of his workforce, which is why he abuses his position of trust as an employer to prey on and get involved with young females (employees) through lies , hires multiple bedrooms at his Optical Express Christmas parties and gets his PA to pick up for him. ( as Alleged by 'EX' a commentor on this forum )- I think he therefore demonstrates his attitude towards the the duty of care he has towards his employees.

Another commentor called ' Chang ' has dubbed David Moulsdale the ' Jimmy Saville of the eye world '

2. Someone anonymous  called 'ex' has written on this forum , insinuating that David Moulsdale is using drugs.It is rumoured previous to this that Moulsdale has been using cocaine according to 'speechless.'

3.He is so interested in the best standards of eye care that he (as Sasha Rodoy alleges) has offered a government campaigner a bribe- in contravention to the bribery act and the law, not to campaign for government legislation in laser eye- surely the better option was to work with her?

4. In Personnel Today 2005 it was reported as follows

'Optical Express/The Dental Clinic has been accused of managing its staff badly and ignoring employment regulations. Personnel Today has received a letter from a source close to the company detailing a number of questionable employment practices - all of which have been denied by the management.'

5. David Moulsdale been reported in the papers to have affiliations with a well known scottish gangster.

6. He seems to have no problem with removing feedback about him from the internet (eg this forum, ex staff of optical express facebook pages and wikipedia) so and trying to inimidate people to not be involved in saying anything negative about him- probably so he can drag more people into his fantasist life of no consequences. (The ex staff of Optical Express had nearly 200 members with mainly negative feedback which has now been removed from the Internet )

7.  David Moulsdale has had his company offer complaining customers refunds - allegedly( Orml info) only when they sign a gagging order stopping them from telling others about their experience. see opticalexpressruinedmylife.co.uk

8. some customers who have struggled to get refunds and or compensation have written testimonies on opticalexpressruinedmylife.co.uk-

9. There are comments on this forum suggesting people feel intimidated by Moulsdale eg .'bob etc'

10. Moulsdale has borrowed heavily from RBS (to make his millions) which has been bailed out by taxpayers to run a business which has recently caused an 80 store subsidary go into administration and job losses, causing tensions with landlords as reported in the Telegraph.OE was accused of shutting shop before the rent was due .

11.  in 2007 Optical Express became engaged in a dispute with HMRC . This was over a disputed 10.9 million pounds in taxes.

12. Optical Express has been reported in the Which magazine as being the worst performing optical chain

13. Optical Express were featured on tv programme Watchdog which sent undercover  customers into their stores. They accused OpticalExpress of providing misleading information to customers and underplaying risks of laser eye surgery .

You are so boring Sasha. Can you not get a life?

I'm not sasha rodoy - u get a life ur like a [***] turning up here to diss people when you haven't got the balls to face your customers . Wimp.