01392353101

I am with TPS, now I have caller ID so when I see this number come up I don't answer my phone
I am also getting fed up with these calls, what else can we do, I have been rude to them but its water of a ducks back

PPI claim company,  MCASS or something similar. I have reported them to TPS again as I had asked them 3 times to stop calling me but no avail.  TPS need to get their finger out !

awaiting an urgent hospital call, rushed to phone, no one there, VERY ANNOYING!!!!

01392353101 keeps calling me. Twice this evening within ten minutes, I ignored the first call as I recognised the number (Thanks to Google) It's not the first time this organisation has called me.
I angrily answered the second call and regret to say my temper got the better of me and I was less than polite. My apologies to the caller who is only trying to hold a job I guess.
I'll not be answering any further calls from them.
I guess it's PPI related

Received a call from this number at 1358 today. Aske for me by name and then went on to tell me that I may have a PPI claim. I terminated the call.

Only had this once but no PPI so that stump em!

Constantly getting calls from these people despite telling them I am on TPS and to delete my number from their lists they keep phoning.  Bl--dy nuisance

I'm fed up with getting calls from this number, I'm ex directory, i don't know how they got my number. When I answer there is no one there.

Tim, even if you are ex-directory these please dial from lists or random call; ex-dir won't protect you from that.

call made from 01392353101 to my relative and asked if i would call them back. They are Encas who deal with PPI's etc. The number they tried to reach me on is on the list for no cold calling

I informed Encas i will be reporting them, as they are breaking the law. They tried to tell me they are allowed to make one call and they are not selling anything, to which i informed him that if you are registed not to receive coldcalling, then, yes they are breaking the law, and i will also be informing the trading standards office.
Complaining does work, as you have made it clear you don't want to be called and they are going against your wishes, i am in the middle of doing this with Anglia Windows, who after being clearly informed by me on the phone and that i am on the no coldcalling list, still contacted me again after 15 mins. I am now waiting for Trading Standards to take a statement from me and they will be doing something about this. I also, on that occation called the police as they were abusive.

Chirpy-sounding English woman asked for me by name and when I said 'yes' hung up so I looked up the number on here so will know who they are when they ring back.

Have had this number come up a few times now.  When I answer, they hang up.  Why on earth are they wasting my time and theirs.

the caller never leaves a message but calls 3 times a day

this number called my 84 year old mother who has alzheimer's and her number is registered with TPS, my mother has never had PPI, its disgraceful that elderly people are subjected to this

The company's called EMCAS and based in Exeter, I've complained to the MP for Exeter who is Ben Bradshaw, I suggest others do the same

My wife is semi disabled so doesn't want disturbing unless it's important & valid.
Got phone call today from above Phone Number on land line at mid day. When answered the phone went down very quickly.
These calls are annoying and time wasting.

The company is EMC advisory services in Paignton
Their telephone number is 01803 697 530
The Data Protection Manager is Mark Taylor

The only way you can be legally contacted by these people over a PPI claim is if you have given permission  to being contacted by third parties either in an interview or when filling out a survey with a company-"opt in". If you are certain that you have not "opted in" ring the company, ask for the data protection manager and make a complaint under the Data Protection Act. You are also entitled to know the name of the company who sold the information to EMC and to pursue them.

In my case it was a company called RPL Data who supposedly sold the data relating to a non-existent loan. EMC claimed that "this is a company new to us and we will follow up with the company and let you know in writing". After calling Mr Taylor he was as good as his word and rung back telling me he was investigating the incident and he gave me a reference number. We shall see what transpires.

If everyone who is cold called does what I did and called Mark Taylor, EMC would soon have to change their methods as this process would cost them a fortune.

Don't get mad, get even!

http://www.emcas.co.uk

"EMCAS’ is a trading name of EMC Advisory Services Limited. Registered Office: EMC House, 38-40 Palace Avenue, Paignton, TQ3 3HE. Registered in England and Wales; Company Registration No: 4859586 The EMCAS device is a Registered Trade Mark of EMC Advisory Services Limited. EMC Advisory Services Limited is regulated by the Ministry of Justice in respect of regulated claims management activities. Authorisation Number: CRM1768. Registration is recorded here. EMC Advisory Services Limited are registered with the Information Commissioner under the Data Protection Act 1998. Registration number Z8192370."

Freephone: 0800 093 4309

https://www.duedil.com/company/04859586/emc-advisory-services-limited

Emc Advisory Services Limited
Company Number: 04859586
Company Type: Private limited with Share Capital
SIC Code: 6713, Auxiliary Financial Intermediation
Website: http://www.emcas.co.uk
Inc. Date: 07 Aug 2003
Annual Returns: 07 Aug 2012
Annual Accounts: 31 Mar 2012

Registered Address
38-40 Palace Avenue
Paignton
Devon
TQ3 3HE
United Kingdom
Registered Tel: 01803697530

Trading Address
E M C House
38-40 Palace Avenue
Paignton
Devon
TQ3 3HB

https://www.duedil.com/company/04859586/emc-advisory-services-limited/people

Mr David Gasparro (born 47 years ago)
Director, Private Equity Investor
20 Jan 2011 — Present (2 years, 5 days)
Open    
Open3
Retired11
Closed0
Mr Ross Arthur Finegan (born 43 years ago)
Director, Private Equity Investor
20 Jan 2011 — Present (2 years, 5 days)
Open    
Open5
Retired4
Closed6

Mr David Ian White (born 53 years ago)
Director, Chairman
21 Jan 2011 — Present (2 years, 4 days)
Open    
Open5
Retired4
Closed0

Mr Craig Bernhardt (born 45 years ago)
Director, Chief Executive Officer
21 Jan 2011 — Present (2 years, 4 days)
Open    
Open2
Retired3
Closed0
Mr James Scarth
Company Secretary
21 Jan 2011 — Present (2 years, 4 days)
Open    
Open1
Retired0
Closed0

Mr James Scarth (born 39 years ago)
Director, Chief Finance Officer
21 Feb 2011 — Present (1 year, 11 months, 4 days)
Open    
Open2
Retired4
Closed8

Mr Calum Geoffrey Cusiter (born 32 years ago)
Director, Private Equity Investor
30 Jun 2012 — Present (6 months, 25 days)
Open    


Trading Tel: Add Telephone number
GROUP STRUCTURE
ORG    NAME    RELATIONSHIP
07352539    Dunwilco (1677) Limited    Parent
https://www.duedil.com/company/07352539/dunwilco-1677-limited

http://www.ifaonline.co.uk/ifaonline/news/216 ... -ifas-unfounded
Claims managers pursuing IFAs over ‘unfounded’ cases

Author: Alasdair Pal

IFA online | 16 Apr 2012 | 12:20

Categories: Regulation Topics: claims handlers| MPPI| endowment complaints| endowment mis-selling

Advisers have criticised the Ministry of Justice (MoJ) for failing to protect firms from invalid mis-selling cases levelled by claims management companies (CMCs).

A number of IFAs say they are being unfairly targeted by CMCs for allegedly mis-selling products including mortgage endowments and health insurance policies.

It follows a rise in the number of consumers using CMCs as a result of the mass mis-selling of payment protection insurance (PPI).

But advisers say the MoJ, which regulates CMCs, is failing to protect them from "unwarranted" claims.
Alan Lakey, partner at Highclere Financial Services, lodged a complaint with the MoJ in November 2011 against Devon-based claims manager EMC Advisory Services (EMCAS).

EMCAS had made a number of allegations, apparently on behalf of two clients advised by Lakey, regarding a Clerical Medical endowment policy.

They included that the policy was unsuitable; that no attitude to risk was undertaken; and that the client was led to believe the policy would be used to pay off the mortgage loan.

However, Lakey said the clients subsequently confirmed they had made no such claims. Instead, Lakey said, they had been advised by Nationwide Building Society, where they had an account, to allow EMCAS to investigate the possibility of a claim.

In correspondence with the MoJ following his complaint, Lakey was told it could only investigate if the clients complained to it directly.

The organisation also mistakenly filed Lakey's original complaint as being about PPI, even though it made no mention of it.

"It's madness," Lakey said. "I only want them to deal with this in a proper manner because I am the victim, but they said only the client could complain!"

Lakey has now written to secretary of state for Justice, Kenneth Clarke MP, asking him to look into the matter.

He said CMCs were using aggressive tactics in order to frighten advisers into early settlements.
"Had I been weak-minded or not had the correct files, I might have been paying out," he said.
Meanwhile, Michael Both, a partner at Michael Phillips, said he was unfairly contacted by another claims manager which no longer features on the list of MoJ-approved firms.

He said the CMC was making a standard accusation: that he had a client with an endowment, so it "must have been mis-sold".

"We investigated the claim, which was clearly unfounded. But it [the CMC] told us from the start that if we didn't roll over, it would cost us an awful lot of time and money.

"If it wasn't so serious it would be funny. When clients have been mis-sold they should be compensated, but the fact is we are always pilloried as the bad people.

"It puts premiums up and makes the general public pay out more. For insurance companies it's cheaper to pay the claim than to fight it."

A spokesperson from EMCAS said no cases were investigated without written permission.
"Given our years of experience in handling claims, where a product provider informs us an IFA is involved in the sale we will review the claim based on our past experience of the business," she said.

"Where we know that IFAs have robust processes and give good advice we will advise our clients that we, in our professional opinion, do not feel their claim will be successful and that we will close our file.
"From time to time we are bound to be talking to IFA customers. If that prompts them to talk to their IFAs about the issue then so much the better - we don't mind how consumers get redress in mis-selling cases, but we do want them to get it."