01616090630

Incidentally your Google reviews are outstanding - you need to applaud yourselves on that. I guess these reviews have also been made by ex employees or those complicit in this so-called coercion racket? I've included the Google reviews so other people can make up their own minds:

Be sure to read their terms and conditions very carefully. We tried to cancel their service after signing up and they send us an £1800 abortive instruction invoice after the representative who came in person said their would be no cancellation costs. Complete con artists. stay well clear!

CVS offer to save their customers money by appealing your rates value. They claim to work on a "no-win no-fee" basis. But watch out for the fine-print in their contract.

Our experience was that they had no desire to conduct the rates appeal once they found a way to exploit the fine-print in their contract to charge us a penalty instead.

We found ourselves in the situation where we sold the property almost 12 months after signing up to CVS, and the appeal still outstanding. At that time, they confirmed what we were originally told, that we can simply carry over the appeal to our new property. However, they then turned around and refused to carry it over because they decided it wasn't worth it for them.

We even negotiated with the new owners of our old property to carry it on (another scenario they told us was possible) but then totally under-estimated the benefits to the new owners so that they withdrew.

All this went on over a 2-year period and all staff we ever dealt with were totally unwilling to help. The worst company I have ever dealt with in 20 years in business!

Think carefully before signing up!

watch out for there many clauses in their fine print. if you decided to stop the process there is a fine even the next day you have signed the contract.

One of the worst companies I have done business with; too big to care or know what's going on. And people on the other end of the line who are rude. Don't think "there is no harm in signing up"; you are guaranteed to regret it.

I agree with Really, heed the warnings, and don't sign any contract with CVS, or, like us, you will really regret it.  "No win, no fee" and "nothing to lose", you must be joking!  Nothing could be further from the truth, the warnings here are all true.  And why aren't there any U.K. sites with posts, because CVS have spent a fortune having posts removed.

I guess CVS will attempt to bury this bit of truth in yet more dribble, as that has been their practice over the last few years, but they can't bury the truth for ever, in time, everyone will clearly see this company for what they are, and they are not to be trusted.

The warnings on this site are real, so, if you are considering signing a contract with CVS, don't.

Don't trust CVS, investigate its major shareholder, convicted fraudster Jason Peter Clarke who is kept as far out of view as possible.  No one would sign a contract with CVS after researching his background, definitely not appropriate, and RICS should not allow them to be members, it gives the wrong message.

Page4 business section of today's telegraph31march.Any response from the posters who inundate this site with garbage.

Telegraph article 31st March 2017 by Rebecca Burns-Callander

Rics tightens its code of conduct

Actions of unscrupulous members and ‘misleading’ claims lead to trade body making radical changes.

THE Royal Institution of Chartered Surveyors, the leading trade body for the industry, has announced radical changes to its code of conduct, which are designed to toughen up standards among British member surveyors.
The changes will take effect from April 1, and suggest that the organisation is concerned about unscrupulous member firms. Membership to Rics is widely seen as a badge of excellence in the industry.
Business rates companies that promise clients reductions on their rates bills, only to drive up the costs even further, and those issuing contracts with hidden charges, are specifically targeted by the changes.
“Some firms have made misleading and inaccurate claims as to the prospects of obtaining business rate reductions or have persuaded ratepayers to enter into contracts of service under terms that can be disadvantageous to the ratepayers concerned,” Rics stated.
The business rates system has been the subject of much controversy since the Chancellor Philip Hammond introduced new rules in the last Budget. These will drive up the bills for many small businesses.
In a bid to protect ratepayers, now facing higher bills, from companies wrongfully promising discounts, Rics has published a 25-page document outlining its new rules. These will prevent members from using complex language in contracts, or hiding terms in the fine print.
It follows an investigation by the Telegraph into ratings firms that allegedly misled customers
The tweaks follow an investigation by this newspaper into ratings firms that allegedly misled customers using these methods. Rics noted in its consultation document for the new code: “Some of these practices have been the subject of criticism in the media, and investigation and prosecution by Trading Standards and others.”
CVS, the business rates firm founded by the convicted fraudster Jason Peter Clarke, was subject to a three-year Telegraph investigation following multiple allegations of sharp practice.
It has emerged that the company has lost a court battle with Parents Paradise, a soft play centre in Bushey, Herts. Adrian Irving, boss of local accountancy practice Relatus, successfully made the case for Parents Paradise, and Milton Keynes County Court ruled that CVS had “misinterpreted” the terms of its contract.
The row came about because of some fine print, which CVS effectively uses to force clients to pay commission for two years beyond the usual ratings period of five years.
Deputy District Judge Morley threw out CVS’s counterclaim, stating: “We are looking at what is effectively a five-year period and it is as simple as that.”
In an apparent nod to the CVS case, Rics noted in its latest guidance that “it is misleading to extend the contract to cover more than one general rating revaluation by including such an extension in the supplementary conditions not appearing on the face of the contract”.
County court rulings do not officially set legal precedent but it is understood that this judgment could help pave the way for similar cases.
A spokesman for CVS told the Telegraph that the company has been taken to court 164 times by clients over this issue although none of these previous claims have been successful. Rics declined to comment on CVS directly but Luay Al-Khatib, RICS director of regulation for Europe, commented: “Where appropriate, we will strengthen our requirements of this profession in ensuring transparency and customer protection.”
The Federation of Small Businesses, one of the UK’s most prominent trade bodies, is funding legal action against CVS. The FSB confirmed this action is still ongoing.
It is not clear how many of CVS’s clients may seek to challenge the firm over the extra payments.
According to research by Relatus, based on proposals data published by the Valuations Office Agency (VOA), there may be as many as 7,700 CVS customers paying in error. CVS denied that this figure was accurate but did not provide an alternative.
The largest shareholding in CVS is owned by Clarke, who was successfully prosecuted by North Yorkshire trading standards in 2000 for using the promise of business rates reductions to con tens of thousands of businesses.
Mark Rigby, who is also president of professional rugby union team Wasps, runs the firm alongside Peter Chappelow, CVS chairman and non-executive chairman of OKA, the homewares company owned by Lady Astor, mother of Samantha Cameron, wife of the former prime minister.

if CVS didn't cold call these companies with their "aggressive" sales tactics these companies would never have received a reduction in their business rates.
All these companies agreed and thought it fair at the point of signing that all savings should be shared i.e 50/50 - they have nothing to lose
Just because CVS then do a great job in reducing said rates these companies want to weasel their way out of paying what was agreed at the point of signing.
if CVS failed to get them a reduction , they would be over the moon  ?? - unbelievable
I have never seen such gutter press/innuendo driven by Schurder (Gerald  Eve) and his paid gutter journalist Rebecca Burns Callender - I thought the Telegraph was better that that
What is most hypocritical of all is that Gerald Eve and Schurder also charged his clients for the full 7 years

Nice to see CVS still reading this post.

Full article here
http://www.telegraph.co.uk/business/2017/03/31/rics-tightens-code-conduct/
I think the best qoute in the artice is
"A spokesman for CVS told the Telegraph that the company has been taken to court 164 times by clients over this issue although none of these previous claims have been successful"

I can only wonder at the stupidity of a company that believe that boasting that they have been taken to court 164 times somehow promotes the company. All it does is demonstrate how much customers hate them.

I can tell you this article had absolutely NOTHING to do with Gerald Eve. It was me and my company and the Telegraph that put it together after we hauled Mark Rigby to Milton Keynes and gave him a punch on his oft broken nose. It think it very odd that Rigby and Walker would come to Milton keynes to attend a county court action on a matter that they had already prevailed in 164 times. Its also incredible that they and their overly dramatic barrister forgot to mention this point as I am sure it would have helped their case!

CVS misinterpreted their contract in the favor and the courts agree with me. CVS asked if they could appeal the decision and they were told NO!  7700 clients MAY be effected and this MIGHT result in a refund of over £18million.

I must say MAY and MIGHT as this litigious company are just waiting to issue a defamation writ after failing to
get an injunction against me last year.

Truth is out and 100's of disgruntled CVS clients have already appointed Relatus to recover over payments from CVS and this figure is set to rise exponentially.
If you are or know of anyone who has paid CVS for 7 years and signed a contract prior to October 2012 call the CVS reclaim team at Relatus on 01727 260800. Anyone who wants a full copy of the transcript of the case and the total failure of CVS's self serving legal justification contact me directly on 01727 260861

Irving/Schurder/Callander all have one thing in common -
They are all financially motivated to discredit CVS as much as possible
Why else would they bother ??
Ah maybe they are good samaritans ?
Moral crusaders that don't practise what they preach get found out in the end
stones in glass houses springs to mind - but we'll get to that later

And commentators who don't have the decency or courage to identify themselves and get off on making veiled threats clearly have something to hide.

You say CVS may have overcharged £18milliion but aren't you demanding 50% of that in fees? That makes you a £9million self serving ambulance chasing scumbag motivated by solely by cash?

Hahaha.  I don't believe it!!  A 'firm' run by a bunch of convicted fraudsters, (it's not just Jason Clarke, let's not forget Anthony Dardis is still the 'Sales Director'), is yet again accused of ripping off businesses.  Having had the displeasure of meeting one of their aggressive sales reps in my shop when I lived in the UK (and I only did this to stop them calling and harassing my staff and I around 20 times a day), their terms of business read like War & Peace in the most microscopic writing ever.  All I can assume is they have a fairly effective Marketing & PR team which creates this veneer of 'respectability', whilst their shiny-suited thugs lie and connive to earn their commission.  Just glad I don't have to put up with their 1970's sales techniques any more!!

So I just looked you up and you are another rates company....so have you profited helping the cvs client win the case and will you now approach their client list with this as a reference to tout for more business....don't want to agree with because but he may have a point

Relates are indeed a Rating firm although i notice the Adrian Irvine is not a surveyor nor are they RICS registered so how can that be ??

I would have no need to get involved if CVS would play fair by your customers and give them back that which has been taken with NO LEGAL BASIS. Quite happy to advise anyone for free but if they want me to act for them then I am not a charity. BTW I think you will find that CVS charge a 50% fee to clients who are being overcharged by their councils due to a mistake in their billing (rateabe value) and CVS ONLY service offering is to identify them and seek to recover over-payments. Think you will also find CVS are ENTIRELY motivated by cash. Must make them ambulance chasing scumbags applying your own infantile logic.

BTW Relatus is not owned and controlled by convicted fraudsters neither does it have CCJ's. We wont reinterpret our terms of business and we dont hide them away in small print. You cant say the same for your beloved CVS.

So your a CVS competitor offering a rate reduction service too?
http://www.relatus.co.uk/our-services/business-rates/
Only difference is your not regulated.
Quite ironic given The Telegraph piece was on the code of conduct for rating agents and better regulation!

I can tell you on good authority that CVS put a lot of time and effort into this and other forums trying to make genuine reviews disappear in amongst lots of drivel designed to put people off reading honest reviews. If for example you look at the Google reviews, they include 'feedback' from contributors such as Debra Heaton & Claire Havey, who are both part of the CVS marketing machine. There is also a 'customer' recommendation from Paul Rigby, who just happens to be Mark Rigby's brother!

I am regulated by something with much more backbone than RICS veil of false respectability. Its called morality and business ethics, but I appreciate these terms are alien to CVS ownership and management. Nobody involved with Relatus has a criminal record for trading standards crime and you will not find one unhappy customer. Dont think you can say the same for CVS and unhappy customers (as you know very well) are thick on the ground.
BTW I shall only respond to CVS false postings and haven't the time to instigate a petty pissing match with intellectual inferiors. Its not a fair contest and I abhor unfair situations. If you really want to get your point across why dont you speak with a respected and trusted newspaper. I would say the Daily Mail is your best shot but maybe the Beano might publish your crap in a letters page.

Now if you will excuse me I have a 7700 piece mailshot to attend to !

Point is if you want to be a rating agency and offer a rates reduction service then get yourself regulated and become a surveyor.

[***] luck trying to make £9million out of CVS.

Thanks for the feedback, most helpful

As we all probably know small claims judgements do not set precedents so how will this work for the 7700.... I am all for these poor folk getting the coms back but the next case could have a different outcome....