08702202020

@Sasha.  Wrong again.

I know about Lasik Eyes, as lots of people with post surgery problems do.  Must have read it from start to finish before coming to terms with my personal situation.  Likewise the DryEyeZone and LaserEyeSupport.  But George Prendergast?? Brian Price?? No.  Here's a clue, think about your media contacts, the kind of person who a disgruntled employee might contact.

With your e-petition stalled, your MP more concerned with gay marriage than regulation of eye surgery, you would know all about dying embers.

Just answer the question.  A simple denial of the existence of a gagging clause and explanation as to why the Optimax site and Twitter account were taken down will do.  Or are you afraid of the consequences of violating the agreement in doing so?

@reading with interest - I was not aware that Sheraz Daya wants to keep his distance from the campaign.  Interesting, how do you know? He's not on my list.  I'll follow that up.  Thanks also to Sasha for the additional leads.

Not 100% sure on that just something that I heard through the grapevine. Glad I'm not the only one who can see that the campaign is a good idea but that the person leading it has very questionable motives.

E-petition stalled is an understatement - 186 signatures(one of which is mine which looking back I now regret)

I knew that Sasha has upset Mr Gartry and Jan Fearnley, but was not aware of Mr Daya.  Unfortunately, many professionals will talk privately but are unwilling to go public.

I have been contacted by an Optical Express patient whose chances of compensation were directly ruined by Sasha's action.  May provide a better story than the original!

You cannot disagree with the stated aims of the campaign.  She probably started it with good motives, but sparring with Russell Ambrose of Optimax apparently became a game which she was desperate to win.  She got her money, but only at the cost of undertaking not to harass Optimax further.  I'd suggest that Optimax got by far the best part of the deal.

David Moulsdale has a far thicker skin than Russell Ambrose.  He obviously miscalculated the amount required to buy her off and is equally stubborn.  Interesting to see where that goes.

I don't regret signing the petition or the time that I spent trying to sell the story.  However, I do regret the wasted opportunity to put the industry on the right footing.

I must be paranoid too as it's now obvious "reading with interest" is "Anon" and this Laurel & Hardy joker has just tied the noose tighter with convoluted & bull*** denials of who he is!

Didn't see that one coming.

Apologies to PJG!

Sorry - nothing at all to do with "reading with interest" either.  Guess again.  I've only ever posted here with this nickname and not corresponded with "reading with interest" outside this forum or until the last day or two.  So, yes you must be paranoid.

Whilst on paranoid delusions how many aliases are you running on this forum Sasha?

David Moulsdale must be desperate and probably needs to find someone to blame his in my view rapidly failing businesses
On a single campaigner like sasha by discrediting her.

I personally don't care if or how sasha may or may not have settled with Optimax and I feel sure that many in the industry would agree that optical express do need to be taught a few lessons around customer service and I do believe that Russell ambrose at Optimax would be dealing his customers whilst David Moulsdale allegedly hasn't and I think there is a good chance that moulsdale has got a lot more complaining customers than Optimax because I personally think that David doesn't care about his customers , his staff or his business .

If David Moulsdale is able to stop ignoring his customers emails maybe he may redeem himself - something that Russell isn't too stupid to see and in the meantime any business who continues to ignore customers and delay refunds like the customer above is claiming does leave themselves open to gripe sites and complaints made in the public domain . It's not rocket science . And if that's how optical express choose to run their business they really should be taking responsibility for their choice instead of blaming others. . Let's face it David Moulsdale having to close so many retail outlets I think has a very strong correlation with his work ethic which is pretty poor .

Seems obvious to me that a couple of OE representatives are trying to tarnish Sasha. So what if she settled? I hope it was for a massive value. Her eyes are knackered.
If there is a gagging clause then that is just the way lawyers make it these days.
Very brave woman.

No point in reiterating that I'm nothing at all to do with OE or "reading with interest".  Though I do admit to having a monetary interest in exposing Sasha.  It'll make a good story.

If you stop and think about it, rather than just reacting on the basis of bias and pre-conceptions, there is no value at all for Optical Express in contributing to this discussion by proxy and therefore raising its profile.  There may have been originally, but not now.  The crude, but effective deletion of posts under legal threat works quite well.

The old adage of "follow the money" applies.  Ask yourself who benefits from raising the profile of this thread?  Answer - Sasha and Optimax.  No-one else.

Certainly Sasha has used aliases to maintain the momentum of the thread and I wouldn't be at all surprised to find that some of the more contentious threads are from Sasha herself.

As for knackered eyes, my contact suggests that Sasha's condition could be fairly readily alleviated, but it suits her cause to delay treatment.

so whats your monetary interest in exposing Sasha ?Exposing sasha for what exactlt? settling with Optimax?

Its very simple OE I think will  not want to deal with collective action because so far that has probably been their strength- that customers havent been or been able to get together and they will probably do or say anything to stop that from happening including discrediting sasha.
The other thing that is clear is that there are several parties with monetary interests in discrediting this lady who has actually simply made businesses be a bit more amenable to having fruitful converstations with unhappy customers it seems .And I think rightly so.

Also I think personally that there are a few bigger issues here than whether or not Optimax have settled with Sasha or not because given her unhapopy experience she has every right to settle and get money as compensation. A right that David Moulsdale Im sure would love to avoid honoring with his customers given what seems to be his declining financial state.Which I personally think is very developmental for him. Optimax do not have appeared to bribe Sasha like Optical Express has done allegedly though having said that anything to do with a gagging order as suggested doesnt explain why the BBC news episode of Sashas complaint with Optimax is still sitting on You Tube.

I think an even bigger issue seems to be the possibility that these companies may be sending potential customers to 'neutral' website(s) to gain 'neutral' information about laser eye yet sadly there may be the possibility that these websites may be financially benefitting from the companies from the sounds of things im hearing. And the possibility that feedback on those sites for these companies may not be neutral or representative or real customer opinion which I think is very shocking and worrying if it is possible that the state of affairs really is that bad.

Why do businesses not realise that there are no short cuts and that the best way to have great businesses is to be great to your customers, give great service, be honorable and fair in your actions and work hard ?

* correction * Of course that being the alleged 'attempted bribe from Optical express to Sasha.

Dog with a bone!
This thread is about Optical Express -not Sasha or Optimax -so I don't see the point of repeated jabs at someone who must really have gotten under your skin to trigger such obsession.
Do everyone a favour go and sell your story -whatever it is -because right now you're like a bad smell that won't go away.

(I was Anon by the way but wouldn't want to be confused with the likes of you)

@wondering
My monetary interest is in researching and selling a story.  I was one of many approached to publish the story when Sasha first started her campaign.  I had a personal interest because of dry eyes, but magazines had no interest in taking the story up and, as a freelance, I can't afford to spend time if no-one is likely to pay.  I took it no further than signing the petition myself.  A few months later and Optimax are no longer the target.  Intrigued, I did some research.  Turns out that she had settled for a sum much, much larger than even the most optimistic injury lawyers could conceive.  A little more digging confirmed the gagging clause and some of the other parts of the agreement.

I'd agree with your point about OE and customer service and dropping Optimax because , if it were not for the fact that Optimax are still as bad as OE.   There's also very little difference in practical terms between a bribe and an unusually large compensation agreement.

@Jus' Me
This thread may have started about Optical Express, but has long since been hijacked by Sasha's campaign and a personal vendetta against David Moulsdale.  I don't care whether he deserves it or not, but there's more than a whiff of kettles and pots calling each other black. All the time that Sasha avoids the question of the gagging clause and cannot explain why she suddenly dropped Optimax, it confirms what my source told me.

This story is likely to come to a head soon and I want to be there when it does.

"As for knackered eyes, my contact suggests that Sasha's condition could be fairly readily alleviated, but it suits her cause to delay treatment." - It's well known that Optical Express paid for Sasha to see Sheraz Daya so he must be the contact discussing her treatment!? He helped set up the lasik eyes website forum so what does that tell you?!

I have never posted here and will not be disclosing my identity if asked.  I do believe that people here are from places like lasik eyes and other industry establishments.  While I find this all very amusing I do believe it detracts from the bigger picture.  Optimax and Optical Express are damaging peoples eyes and I do not believe for one minute that the lasik eyes website is impartial as it claims.  I think the posts are doctored and yes I have seen examples of posts removed.  Surgeons who should be dis-credited up there in the points department where they shouldn't be.

A true forum lets people give honest opinions and it is clear that the advertising keeps the storm of the forum from developing.  While Sasha's websites are down it is understandable why people would start raising questions but without the full knowledge of whats happened we can only speculate?  I cannot see this conversation going anywhere interesting as far as thats concerned and quite frankly would like to see the industry regulated to stop the damage they are doing.

Course you were..... Tell us when you've written it & I'll be sure to buy a copy.

@Tree of Light
"It's well known that Optical Express paid for Sasha to see Sheraz Daya so he must be the contact discussing her treatment!?"  I wish!!

I know that Sasha saw Sheraz Daya and that OE are reputed to have paid for it.  But the information came indirectly from  Sasha herself.  She apparently likes to brag when feeling particularly clever.

Yes, this thread is populated by lots of interested parties and it does detract from the bigger picture.  Optimax are just as guilty as Optical Express. But Optimax appear to have bought themselves a get out of jail free card as well as a possible scapegoat.  Are you suggesting that I should keep quiet and let Optimax just get away with it or "give honest opinions" ?

Websites are, at very best, as impartial as the contributors, at worst as the business interests of the owners.  I'm not aware of any website/forum which does not reserve the right to edit or delete posts and not many which have not been subject to an attempted hijacking at some point..  As for full knowledge, I have enough to warrant a lot of speculation.

@Jus' Me
I'll hold you to that and an apology as well if you have the decency to admit that you were wrong.

The reason why people are mentioning Optimax is because Sasha's campaign is supposed to be aimed at the whole laser eye surgery industry not just one company. The mere fact that Sasha has taken down these websites after promising numerous times on lasikeyes that she would never do so certainly raises serious questions over her integrity.

I have always said that regulation is needed urgently but to do that you can't pick and choose which companies you go after. You have to go after ALL the companies. Optimax are just as bad as OE when it comes to patient care and I would think it safe to say that the likes of Wondering and Speechless never bother to check lasikeyes and other post surgery forums where there are many unhappy Optimax, Ultralase and OE patients.

I have never begrudged Sasha receiving a settlement from Optimax because she does deserve compensation for having her eyes damaged. I do however have a massive problem with her reneging on many promises and declarations she made very publicly at the beginning of the year. Sign a settlement by all mean but signing a gagging order after swearing blind you never would is a different matter so is abandoning a website you promised to keep up and running regardless of the outcome of any legal action. You can't have things both ways - you can't claim to be some sort of champion of truth and justice whilst blatantly telling bare faced lies at the same time.

Anon(the original) no it definitely isn't me you are in contact with but I would be interested in contacting you as I have some information you might be interested in. Are you active on lasikeyes or any other forums? I'm not going to give out any contact details on here as I would most likely be contacted by the likes of Speechless(Sasha) and those naive enough to think she is uncorruptable.

Sasha is the bravest woman I know. Sticking her head above the parapet will always attract stones and missiles.
Her legal victory with Optical Express involving her site shows she is up for the fight. Legally representing herself and still won.
You originally wanted a telephone number.. No you didn't.. You are a plant.

I'm no plant I'm pretty sure I don't live in a greenhouse. I will reveal who I am when the time is right, but it certainly won't be on a two bob forum like this.. Are you another one of Sasha's alias. I am more than happy to prove to Anon(original) that I am no OE employee. I am also more than happy to discuss with him/her information that I have about Sasha's campaign.