01563554540

i keep getting call from them but they keep hanging up on me ? so i have a truecall  i have zap them so they can not get through any more . to all of you buy a truecall from www.truecall.co.uk  and zap them feel good

They told me that they where Merit force and a debt collection company. The woman on the phone was very rude and aggressive and was asking for my personal details. I asked her for more information which she would not give and told her that I did not give out any personal info to strangers. I send if any company needed to contact me then they should send me a letter, she said she would do this but they since have increase the number of calls to my phone. I expect I would receive a letter.

Go to citizen's advice....they will ask for all your finance info...and will tell you if you've got it figures that could be seen as unnessassary and give you figures that these [***] have to accept and communicate with them so you get left alone...and get a figure that is reasonable for you to afford to pay...it worked like a dream for me...got the figure i was being told to give HALVED....they take the worry out of the whole situation and no more nasty phone calls....good luck x

the credit crunch is due to people over spending....IT'S NOT...IT'S DUE TO GOVERNMENT PRACTISE...WE WERE ENCOURAGED TO SPEND TO MAKE THEM MORE MONEY....now they've done the biggest U-turn in history and we are stuck with what we had already committed to, and now can no longer afford....Your comments are offensive...and before you start...i don't owe anyone a single penny on this entire planet...BUT I'M GETTING HARRASSED BY THESE [***] ALL THE SAME...BULLY FOR YOU FOR FINALLY PAYING YOUR DEBT TO ARGOS....don't let it make you so bloody smug you think you can add insult to injury for people who have come here for help and support....Have a good debt free day won't you. Oh and now your in their system you can expect your number and personal details to be illegally passed about.

In principle I agree , its not as simple of that ,Inorder to pay back loans one needs money but if one is made redundant for example and is reduced to living on benifits then these people are a nuisence as they have litttle or no scruples.The continuly flout the law through harassement and other underhand methods ,like calling at peoples houses and calling after unsociable hours .So play them at their own game dont give information to them, dont be coersed in to having conversations with them  if they do call to your door ask them to leave and if necessary write to them asking them to refrain from this action or you will deem this as harassement. Remember you are protected by the law to some degree from harassement and by tradeing standards code of ethics.In the end all they can do is ask for the money and so dont be alarmed at these low life thugs and bullies ,most of these are job worths or failed applicants for other Jobs,Like me have fun and play with them lol

iT IS ILLEGAL FOR THESE IDIOTS TO CALL YOUR WORK NUMBER AS YOUR WORK IS UNRELATED TO ANY ISSUES .

Press releases 2009 - http://www.oft.gov.uk/news-and-updates/press/2009/44-09

OFT imposes requirements on Mackenzie Hall to improve handling of disputed debts

44/09    21 April 2009

The Office of Fair Trading has taken action against Mackenzie Hall Ltd, a debt collection company, requiring it to improve its practices.

Download Mackenzie Hall requirements (pdf 47 kb) http://www.oft.gov.uk/shared_oft/business_lea ... equirements.pdf

The OFT has used its powers under consumer credit legislation to impose 'requirements' on Mackenzie Hall after an investigation found that some of its business processes failed to meet satisfactory standards. As a result of these requirements, Mackenzie Hall must not:

pursue a debt where it has been notified in writing that there is reasonable cause to believe that the debt is in dispute, and
pursue a debt where it has been notified in writing that the debt is statute barred.
Failure to comply with a requirement could lead to a fine of up to £50,000 and/or possible revocation of Mackenzie Hall's consumer credit licence.

Following an application by the company to renew its existing consumer credit licence, the OFT carried out an in-depth investigation into Mackenzie Hall's business practices and procedures, including a visit to its offices. The investigation found that whilst the company's procedures were of a satisfactory standard, complaint evidence received by the OFT showed that some of these procedures were not always followed.

The OFT raised its concerns with Mackenzie Hall and confirmed that it would be looking to impose requirements to improve compliance. Mackenzie Hall acknowledged the problems and, as allowed under the Consumer Credit Act 1974, made a proposal to address the OFT's concerns.

Ray Watson, OFT Director for Consumer Credit, said:

'Persisting with debt collection activity when debts are in dispute can give rise to significant consumer detriment, particularly where vulnerable consumers are involved.'

'In this case Mackenzie Hall has co-operated fully with the OFT and has taken steps to ensure that the business follows correct procedures for handling disputed and statute barred debts.'

'We will continue to use our licensing powers to take action to protect consumers where debt collectors fail to ensure full compliance with our guidance.'

NOTES

1. The Consumer Credit Act 1974 (the Act) requires debt collectors, businesses that offer goods or services on credit and/or are involved in activities relating to credit or hire, to be licensed by the OFT.

2. In 2003 the OFT issued the Debt Collection Guidance (updated December 2006) which sets out minimum standards for those intending to collect debts. Failure to comply with the Debt Collection Guidance may call into question the fitness of a business to hold a consumer credit licence.

3. Following implementation of the OFT's new powers under the Consumer Credit Act 2006 on 6 April 2008, where the OFT is dissatisfied with any matter in connection with a business, a proposal to carry on a business or any other conduct by a licensee, associate or former associate, the OFT may impose 'requirements' on the licensed business. Requirements may require a business to do or not to do (or to cease doing) anything specified for the purposes connected with addressing the OFT's dissatisfaction, or securing that matters of the same or a similar kind do not arise.

4. Two different processes exist for imposition of requirements. One is where an adjudicating officer issues a notice to the trader that the OFT is minded to impose requirements to address dissatisfaction. The trader is then given the opportunity to make representations to the adjudicating officer. The adjudicating officer makes a determination and the trader has the right of appeal against the determination to the Consumer Credit Appeals Tribunal. Alternatively, a business may offer a proposal to address the OFT's dissatisfaction pursuant to section 33D(4) of the Act. In these circumstances the OFT is not required to issue a notice that it is minded to impose requirements if the proposed determination is in the same terms as the proposal made by the business.

5. The fact that requirements have been imposed on Mackenzie Hall appears on the consumer credit register. We will monitor Mackenzie Hall's compliance with the requirements. Any complaints about non-compliance should be sent to:

Enquiries
Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
London
EC4Y 8JX

Email: Enquiries@oft.gsi.gov.uk

6. Under the Limitation Act 1980, which applies to England and Wales, a debt is considered to be statute barred when no payments have been made against it or where it has not been acknowledged for six years. A statute barred debt cannot be legally recovered. Whilst the OFT accepts that the debt still exists, the OFT considers that it can be unfair to pursue the debt in the circumstances set out in our Debt Collection Guidance (pdf 116 kb). In Northern Ireland, statue barred debts are governed by the Limitation (Northern Ireland) Order 1989. In Scotland, statute barred debts are governed by the Prescription and Limitation (Scotland) Act 1973 which states that the debt itself ceases to exist after five years providing that it has not been acknowledged and that no relevant claim against it has been made by the creditor.

7. The OFT's advice for those being pursued by debt collectors is: don't panic or ignore the problem, seek help and advice from your nearest Citizens Advice Bureau and contact those who you owe money to as soon as possible.

===
Company Details & Ratings:  http://www.levelbusiness.com/doc/company/uk/SC255891

Mackenzie Hall debt collection calling regarding Welcome Finance

Julie and Bob at Muck Hall

GET A LIFE!!

Dont answer the phone
Dont divulge or confirm your name
Screen your calls..If they turn up at your home well Ill leave it to you but ask them to leave and not come back Close the door .They have no rights what soever and ae leaving themselves open to Court action..Never acknowledge a debt to these leeches.Believe me I have dealt with these idiots on more than one occasions and can assure you there is nothing they can do apart from asking you for whatever ,but as Isaid do not enter into any form discussion with them under any circumstances.Iget Calls,texts ,and letters and they try to be crafty..what Ido if Idont know the number Google it and ull see its them or other leeches them Ikey the number into my phone under Leech and so when it rings Iknow its them.They are idiots who are under the impression they can intimidate people and yes they do frighten old people or people who are vunerable, but at the end of the day they are loosers and bums and bottom feeders trading of misery..A guy came to my house once he looked like a peadophile in his early 50s,looked like he was sleeping rough and tried to be all efficent and professional..That didnt last long sufice to say he hasnt been back lol dont be scared or worried  ignnore these scum. hope this helps

W/F have had to pass on all their debts ..What a shame lol

i agree entirely

The best way to deal with these muppets is to keep a diary of every call and what was said then report them to Ofcom ,they can get fined up to 50 grand for every complaint ,even if it is only 1 call report them. follow the link below (it says silent calls but you can use it for any nuisance callers)
https://stakeholders.ofcom.org.uk/tell-us/webflow/silent-calls/


Good Luck

Robmcq

this fool keeps ringing me and texting me, they are mckenzie debt collectors, and ive had a text from them to urgently ring steven hall, i have not done so and complained on their website (not that i expect that that will do any good)  they r ringing me on my mobile god knows how they got the number i do not owe any money to anyone!

Interesting to read all your posts. I have had a text to say to contact this place, I had no idea who they were or what it was about so I googled them and found this.  What I find bizarre is that I have no outstanding debts and I do not even live in the UK! They sound like a bunch of muppets and god knows where they got my number from! I would say to anyone receiving a text from them, or phone call, and from working in the finance industry for the last 18 years, you are not obliged to speak to these people, if you have an unpaid debt, the creditors will approach you for settlement in a professional manner and in writing! If you are in the situation where a creditor has not been paid and have passed the debt on to a collection agency, they will contact you in writing.  If you do have an outstanding debt that you cannot afford to repay in full for whatever reason, the creditor or the debt collection company has to, by law, accept any amount of payment you offer them (obviously within reason to your situation) so if you can only realistically afford to repay 5.00 a month then they have to accept that and not hassle you! It really upsets me that these thugs terrorise people in this way.  Ignore them, there is nothing they can do! Good luck peeps! :)

it sound like you work for them bob

These people constantly ring and text me, telling me that they are trying to contact me regarding urgent matters. I know that I have no debt whatsoever, even though i am a single mother! i am balancing two jobs in order to keep us all afloat, and so these people are infuriating me, by not only threatening me but by suggesting that i am in debt!! Avoid at all costs!!!

Bob have you even read the previous posts? They are calling people who don't even owe them money. Vulnerable people at that!!!!!!!

I got a text from these people today. DELETED IT!!

They can text as many times as they like. What will I do?........ DELETE IT!!!

And they can call too. What will I do?....... REFUSE TO ANSWER ANY OF THEIR QUESTIONS AND HANG UP!!!

I Have Just Recived A Message Of Them An I Am Soo Glad I Typed The Number In Google Befor I Rung Them Back!! So Thankyou Soo Much!! An Should I Ring Them Bak??? But I Have Bo Debt What So Ever!