01606595892

As another former employee I also find it funny to come on here from time to time and see what is being said.

To the people who Amanico call, and who I called during my time there, I do sympathise with. It is sometimes verging on the brink of harassment, not at the choice of the employees though, 'Civil' was correct in the explaination of the system and how the floors are not the fault of the people actually making the calls. The system to be honest is pathetic there is no way of inputting a specific time or date to call and I was told pressing a certain button would take people off the system, only to have them back up on my screen a mere hour later. I'm not sure what else I could have done - the ethics and morals of the company are clearly not matching what many of the people here, and I, would expect. However, in reply to the many posts alike those of 'Mr right's' just above me I have a few things to say:

The employees that most of you will have dealt with are all around the 16-20 age group, VERY VERY few of these being over 18, and the abuse they, and I, got from customers was absolutely disgusting. The majority of the time it not their fault which I cannot emphasise more than I already have and it already has been in previous posts.

Of course though nobody is blameless in the business.

The managers offer very little training which is a danger in any circumstances, however when employing anybody and everybody that applies, despite their age or qualifications, this is obviously going to be a problem that has never been addressed and led to some members of staff being completely incompetent. They also treat the staff apaulingly at some points and very rarely regulate or control the aspects they should be. Instead they focus their attention on trivial issues which just aggrivate the staff eve more. Talk about demotivating the people who are actually just there to work and make money for the future.

The staff that I am not defending in my previous points are those who do put the phone down as a customer comes through because their food/ conversation / magazine is more important. Also those who are rude to customers or who are running around the office causing noise and interuptions- If they want to work in an office environment and be treated proffessionally then they should act it, and it is for this reason I sympathise with customers.

However its hard to find sympathy when you have customers calling you all of the names under the sun for 8 hours a day. And to have your intelligence and intellect doubted by a stranger on the phone just because of the job you're doing (which in mine , and many others, case was only to fund the cost of education... Ironic.)This is not something that makes you want to be polite to everyone, which I admit is not the correct way to look at things and there are people out there who would bever speak to anyone the way and they sometimes bear the brunt of it but it does get you down.

Basically I wasn't intending to go on for so long I just think all of the people out there who insist on being rude and compalining rather than going through the simple and quick actual complaints procedure should hear what it is like to actually be an employee at Amanico, It's easy to say it is people like mines fault, and you could even say that if I was aware of the malprocedure I should have resigned, however there is not alot of other jobs you can get for Vacation period as an 18 year old university student.

Maybe there are acceptances to the steriotypes you have in your head, and maybe next time you get a call you could think about this?...

After thought- I think it is hilarious that you think Russel is in senior management or PR

AMANICO doesn't even have proper business structure, senior management consists of the two owners pretty much.

And as for a PR department haha. YEAH THEY HAVE ONE OF THOSE (seriously if you knew the company you would know how funny that is) You seem to be predicting it's a much bigger and better company than it actually is.

very quite on here, whats the matter have peoples phones been cut off lol

Quiet because we've been banned from the site here, and when we get home we can't be bothered with Amanico / Xpress Direct or whoever we are this week.

Several rumours going around about administration, comapny now owned by click, loads of money owing, Simon and his dad leaving and Mandy now being an employee!

Anyone got any defo info.

Haha I heard Click own it now so is it called that nowadays? yet another name to add to the list.

I've heard loads of rumours about all this too.
I'm nosy,  wanna know whats going on.

It does look as if Xpress direct are now owned by Click. Their registered office was changed on the 4th December. Simon Challinor has resigned as a director. Lets hope under the new ownership; the operational protocols improve.

awww. i miss getting daily drama updates from the employees. :(

click, first change you should make is to unblock this site. my mornings are going to be a lot less entertaining now.

I think it most grievously unfair that some heinous individual, with what can only be described as a Manchester accent, decided to call at 2am to inform me that recently I'd requested a quotation for fried chicken, just two days after the death of my beloved prize winning chicken Betsy in a terrible deep-fat frying accident, shame on you.

good old amanijoke staff doing their jobs i see. . . always having a laugh  pathetic

yeah coz we work 24 hours a day 7 days a week and can't possibly visit this site outside working hours alex.  pathetic of YOU to think that really.

And yes, we are now a part of Click who have joined up with Fortis to launch their own brand of life insurance called Click Life.  Apparently they intend to change quite a bit of the way that we do things so lets see what happens!

Yeah they have made changes they sacked loads of people even though apparently the company was not in trouble yeah rite mandie

As I had predicted, due how this dreadful company operated.
Xpress Direct, Financial Connexions et al. are all now in liquidation. I took a lot of stick on this web site for expressing these views last summer.  As so often happens in life, if you take the piss out of the establishment, it will eventually take the piss out of you. As company you got up the nose of many members of the public. The police and HMRC were both alerted to you. You broke the laws concerning data protection and lied to potential customers. Directors of the company had know glass ‘A’ drug habits, this operation only ever had one destiny complete failure.

The receivers for these companies should be requesting that both Simon and Mandie be placed on the disqualified directors list to stop them repeating their repugnant actions.

Blah blah blah how many times?  If the police were that bothered or if they had found the company doing anything wrong then it would have been shut down or fined by now, but it hasn't.

How do you know it is a known drug habit?  Have you seen them doing anything?  I highly doubt it!

The company has not failed, it is going from strenth to strength, expanding sales teams and bringing in more business than ever before, which is why a highly established, successful insurance brokerage decided to take over the company after seeing our potential, and taking into account that Click is based in Farnham, I think it says something about us that they decided to travel all the way to Northwich just to work with us.

Utter crap and you know it.
Xpress Direct, Financial Connexions et al, are all now in liquidation. Not a successful company at all.

Ladies and Gentleman, may I present to you Russell’s proud failed company. Amanico, Xpress direct details as known at companies’s house. Hardly the successful company that Russell talks of.
Key Company Details
Company Number:    05104324
Company Category:    Private Limited Company
Status:    Liquidation
Date of Incorporation:    16/04/2004

Address:    32 ALDERSHOT ROAD
    FLEET
    HAMPSHIRE
    GU51 3NN
Country of Origin:    United Kingdom
Previous Names:
Date Name Changed    Previous Name
28/08/2008    AMANICO LIMITED
Account Details
Account Ref. date:    
Next Due Date:    28/02/2009
Overdue:    NO
Last Made Up Date:    30/04/2007
Account Category:    TOTAL EXEMPTION SMALL
Document Available:    Yes (see below)
Annual Returns
Next due date:    14/05/2009
Overdue:    NO
Last Made Up Date:    16/04/2008
Document Available:    Yes (see below)

SIC Information:    7486 - Call centre activities
Last Full Mem Date:    16/04/2008
Has Branch Info:    No
Has Appointments:    Yes
In Liquidation:    Yes
Company Reports
Buy Full Company Report:     which includes... ·    Director and Secretary Details (where available) ·    Mortgages and Charges (where available)
Add Free Alert:    This company is in your alerts list.
Filing History Report
Submission    Date    Type    Buy
STATEMENT OF AFFAIRS/4.19:LIQ. CASE NO.1    09/01/2009    4.20    
NOTICE OF APPOINTMENT OF LIQUIDATOR (VOLUNTARY):LIQ. CASE NO.1:IP NO.00008306    09/01/2009    600    
EXTRAORDINARY RESOLUTION TO WIND UP:LIQ. CASE NO.1    09/01/2009    LRESEX

Wow, you've manged to find a load of information that nobody gives a crap about.  Fact of the matter is it was a voluntary liquidation, Mandie still runs the building and we all still have jobs.  I can't believe you actually opted to receive alerts about the company, that really is quite sad when you think about it.

I will only say this once more because I'm getting tired of typing it.  Financial Connexions was not a part of Amanico.  FC were a client of Amanico and went into liquidation by themselves.  Do you understand that now Rob?  Xpress Direct went into liquidation because Click wanted to take over, not because we failed.  If we were so bad like you are trying to make out, then why wold they be interested in us in the first place?  And before you say anything about them not knowing what they are getting themselves in to, they did actually run a trial period to see what we can do and were very impressed so gave us all new contracts.  And they saw Mandie fit to stay in charge, so you can say what you want about her, but if a very successful businessman thinks she's OK, then he obviously has more sense than you, and that's why his company turn over multi-millions every year.

Liquidation is liquidation voluntary or not. It has the same result; all assets sold and proceeds divided amount creditors in proportion to what they were owed.
Two years ago Sir Fred Goodwin was considered to be a highly successful banker at the helm of RBS bank that has now bankrupted the county. If the new owner does have faith in existing management it is not an accolade it is probably a liability for him.

So basically what you're saying is that regardless of how good a manager appears to be, you can never be sure what will happen later on down the line?  If that is indeed the case then its no wonder we are experiencing a credit crunch if there are a bunch of imposters running our economy.  I'd be worried if I were you Rob, what if your manager turns out to not know what they are doing and runs your company into the ground?!  I'd say by taking over an already fully-functioning call centre, the owner of Click has in no way acquired a liability of us when you see just how much business we generate, but as you seem to know every last thing about us, I'm sure you already have all the figures there in front of you, yes?

I agree that Click liquidated Express Direct in order for them to acquire the calls centre with out its debt. It is clearly a matter of opinion as to the quality of the management that have been retained. You have a high opinion of them I do not.
You speak of my manager; I do not have a manager I report only to the shareholders of my business.
For your information a huge amount of information concerning companies, common directors of companies that you claim have not been related. Who owned what equity are all readily available.
As for a group of impostors running the country, I personally have no confidence in the current administration. Very much look forward to the next general election when we can change the administration. This in turn will lead to the countries recovery.

Correct, we both have different opinions of the management of the company.  The difference between you and me is I don't go around accusing them of being crap at what they do or of being drug addicts based on no more solid evidence than malicious rumour, which can easily be started for example by an ex-employee with a grudge.  So as you can see from the readily available information, the company is in fact making a lot of money.