01612494490

Called me, saying they were Group Direct and it was to do wth a minor accident in Feb 2007. I said I hadn't been in an accident and they said they were having problems with their system, they'd take me off their records and I wouldn't hear from them again. Very dodgy...

Just had a call from this number - they have called me previously 7 times but due to working commitments, its been difficult to answer.
finally picked up to a dead line, said hello 3 times, to then hear a guy on the other end, who said he was from auto-direct and was just clarifying my details due to looking for car insurance this week.
he asked for my address and postcode for security purposes (wierd), then what happened in my accident (jan 08) - told him the claim was settled outside of insurance due to me being deemed as in the wrong (as i was overtaking a parked car in the fog with fog lights on and driving less than 30 mph) even though it was definately 50/50 if not all of the other drivers fault (as they did not have any lights on or slow down on the bend causing a head on collision)
he said they would update their records and then hung up!
defo sketchy about this now though - will be blocking them asap!

The same thing is happening to me. Several calls a day. No one ever speaks. It started after I used confused.com to get a car quote.

Chameleon Telesales Ltd is an outsourced outbound contact centre and we work with several insurance companies who instruct us to call their client base on their behalf to discuss associated products and services.

We would like to confirm that we are not cold calling and we do not pass any details on to 3rd parties.

We apologise for any inconvenience any calls may have caused you and wish to offer you the facility to have your number removed from our database by emailing your contact number to: - nomorecalls@chameleon-finance.co.uk.

just emailed nomorecalls@chameleon-finance.co.uk and got a reply saying my number had been removed.

Although I've not had any calls from this number I did recieve a call from 0161-2494491 which belongs to Chameleon Telesales. I've contacted them and can confirm they do have dealings with Auto Direct. The lady I spoke to informed me about the company which turns out that a work friend has used to help him make a claim.  So they are a genuine company.
I was informed that if you don't want a call again then email them "nomorecalls@chameleon-finance.co.uk". I did this 7 days ago and not had a call since.

I've had at least 7 calls from these people in the past week. Usually I just let the phone ring and don't answer, but when I have picked up they just hang up. This is all because I got a motor insurance quote on-line at the start of the month.

Bloody same - they keep calling when I'm at work so miss their calls. Have rung them back once to hear the garbled message about Chamelon telesales and went through the automated service to remove my number which it said had been added. Since then I've had four calls within two days and now when I ring back I get a weird tone or cut off completely - and can only contribute this to using confused.com some two years ago!!!!!!
How ironic!!!Just as I was typing in the validation code - they called!!!!! I asked why my number had not been removed they apologised and said they would do so now - watch this space!!

this number has phoned me 3 times a day for the last week, now i know how to get rid of it i will, cheers for all the info....

just emailed a request to that company and got back that the email address is not valid...

I emailed Auto Direct, with my comnplaint and giving them the Link for this website and got the following very successful reply...

'Chameleon Telesales Ltd is an outsourced outbound contact centre and we work on behalf of Auto Direct who has instructed us to call their client base on their behalf to discuss associated products and services.  They have forwarded your e-mail below to us, in order that we can respond to you direct and thereby address any concerns you may have.



I would firstly like to explain that our company operates an automated predictive dialer system, which dials telephone numbers automatically and if the call is not answered, the dialer reschedules the number to be called again. It appears in this instance that the dialer may not have detected it had been answered by you. I would like to take this opportunity to apologise for any inconvenience these calls may have caused you and offer you the facility to have your number removed from our database.



In conclusion, if you forward your contact number to me, I will personally ensure your number is removed from our database.



I trust this is acceptable and assure you of our best intentions'





Elaine Healey

Operations Director



Chameleon Telesales Ltd / Action Claims & Mortgages Ltd.

Bird Hall Lane

Cheadle

Cheshire

SK3 0SB

Forgot to add her email address to send your complaint - it is

elaine.healey@chameleontelesales.co.uk;

THis is call from Auto Direct UK. Their website says they are owned by The Outright Company UK Ltd. They have called me 5 time today and put the phone down after I have answered and heard a person at the other end. I have also had about a dozen other calls over the past three weeks where they have left a message which cannot be understood. I have been unabvle to call them back as the number says "radio signal error" or is unobtainable. You cannot bar their number by speaking to your mobile network.

A suggestion - call +44 (0)1782 793900, their head office, and ask to speak to a director and suggest you will sue them for the time of yours they are wasting.

Alternatively - call their directors at home (perhaps at an inconvenient time just like they do to us) and ask them politely how they feel about it and if they will then arrange to remove your number from their call centre.

The directors are:-

Jason Banwell - post code ST21 6JD
Geoffrey Carter - post code RH7 6QS
Peter Friend - post code RH1 4LP
Barry Smith - post code CM6 3EP
Michael Stanley - post code PE2 7DN

A trawl of the net should provide the addresses and telephone numbers.

Good luck.

Just seen the post from Nancy.

Folks - use my suggestion - that way perhaps the insurer will reconsider who they outsource their telesales to.

Sorry Nancy - but if other people are being hassled in the same appalling manner I am, Chameleon Telesales Ltd, in my opinion, deserve to be kicked off the contract.

had six calls today 19th sept.2008. fed up with these people

This company buys data from insurance company's, they are trying to capture people who have been involved in Road Traffice Accidents.  Don't give any details over the phone. I would ask that they put it in writing, which they carn't do!!!

I've previously stated how you can simply end these calls by emailing nomorecalls@chameleon-finance.co.uk . I've been informed that they are done in a matter of miuntes.

has anybody thought does the insurance company that you pay a lot of money to have the right to make more money from you by selling you details to a company that has questionable morals to to use as they see fit dosn't the MOJ have some say in how our details are passed around suposedly regulated companys has it not been a highlighted area lately of how our details are stored transported and used

These idiots have been cold calling me for over a month now, last time i use confused.com to search for car insurance its a joke.. I am gonna try calling them now to get my number removed..
And as for the £ sign.. thats the old place where now the # sign is

Had a call from this number,they did all the security questions bit, then said it was to do with a claim ( car accident ).
They are very clever and know a lot about you.
I have informed my insurance company and they are looking into it.C9C3