01706833772

Go to ofcom.org.uk and report them as a silent caller.
If enough people do this then Ofcom will take action.

Go to ofcom.org.uk and report them as a silent caller.
If enough people do this then Ofcom will take action.

If this DCA are breaking the OFT's debt collection procedures guidelines as detailed here at http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf , then report them to the OFT. This is what happened to one DCA:

Press releases 2009 - http://www.oft.gov.uk/news-and-updates/press/2009/44-09

OFT imposes requirements on Mackenzie Hall to improve handling of disputed debts

44/09    21 April 2009

The Office of Fair Trading has taken action against Mackenzie Hall Ltd, a debt collection company, requiring it to improve its practices.

Download Mackenzie Hall requirements (pdf 47 kb)
http://www.oft.gov.uk/shared_oft/business_lea ... equirements.pdf

The OFT has used its powers under consumer credit legislation to impose 'requirements' on Mackenzie Hall after an investigation found that some of its business processes failed to meet satisfactory standards. As a result of these requirements, Mackenzie Hall must not:

* pursue a debt where it has been notified in writing that there is reasonable cause to believe that the debt is in dispute, and

* pursue a debt where it has been notified in writing that the debt is statute barred.

Failure to comply with a requirement could lead to a fine of up to £50,000 and/or possible revocation of Mackenzie Hall's consumer credit licence.

Following an application by the company to renew its existing consumer credit licence, the OFT carried out an in-depth investigation into Mackenzie Hall's business practices and procedures, including a visit to its offices. The investigation found that whilst the company's procedures were of a satisfactory standard, complaint evidence received by the OFT showed that some of these procedures were not always followed.

The OFT raised its concerns with Mackenzie Hall and confirmed that it would be looking to impose requirements to improve compliance. Mackenzie Hall acknowledged the problems and, as allowed under the Consumer Credit Act 1974, made a proposal to address the OFT's concerns.

Ray Watson, OFT Director for Consumer Credit, said:

'Persisting with debt collection activity when debts are in dispute can give rise to significant consumer detriment, particularly where vulnerable consumers are involved.'

'In this case Mackenzie Hall has co-operated fully with the OFT and has taken steps to ensure that the business follows correct procedures for handling disputed and statute barred debts.'

'We will continue to use our licensing powers to take action to protect consumers where debt collectors fail to ensure full compliance with our guidance.'

NOTES

1. The Consumer Credit Act 1974 (the Act) requires debt collectors, businesses that offer goods or services on credit and/or are involved in activities relating to credit or hire, to be licensed by the OFT.

2. In 2003 the OFT issued the Debt Collection Guidance (updated December 2006) which sets out minimum standards for those intending to collect debts. Failure to comply with the Debt Collection Guidance may call into question the fitness of a business to hold a consumer credit licence.

3. Following implementation of the OFT's new powers under the Consumer Credit Act 2006 on 6 April 2008, where the OFT is dissatisfied with any matter in connection with a business, a proposal to carry on a business or any other conduct by a licensee, associate or former associate, the OFT may impose 'requirements' on the licensed business. Requirements may require a business to do or not to do (or to cease doing) anything specified for the purposes connected with addressing the OFT's dissatisfaction, or securing that matters of the same or a similar kind do not arise.

4. Two different processes exist for imposition of requirements. One is where an adjudicating officer issues a notice to the trader that the OFT is minded to impose requirements to address dissatisfaction. The trader is then given the opportunity to make representations to the adjudicating officer. The adjudicating officer makes a determination and the trader has the right of appeal against the determination to the Consumer Credit Appeals Tribunal. Alternatively, a business may offer a proposal to address the OFT's dissatisfaction pursuant to section 33D(4) of the Act. In these circumstances the OFT is not required to issue a notice that it is minded to impose requirements if the proposed determination is in the same terms as the proposal made by the business.

5. The fact that requirements have been imposed on Mackenzie Hall appears on the consumer credit register. We will monitor Mackenzie Hall's compliance with the requirements. Any complaints about non-compliance should be sent to:

Enquiries
Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
London
EC4Y 8JX

Email: Enquiries@oft.gsi.gov.uk

6. Under the Limitation Act 1980, which applies to England and Wales, a debt is considered to be statute barred when no payments have been made against it or where it has not been acknowledged for six years. A statute barred debt cannot be legally recovered. Whilst the OFT accepts that the debt still exists, the OFT considers that it can be unfair to pursue the debt in the circumstances set out in our Debt Collection Guidance (pdf 116 kb) http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf . In Northern Ireland, statue barred debts are governed by the Limitation (Northern Ireland) Order 1989. In Scotland, statute barred debts are governed by the Prescription and Limitation (Scotland) Act 1973 which states that the debt itself ceases to exist after five years providing that it has not been acknowledged and that no relevant claim against it has been made by the creditor.

7. The OFT's advice for those being pursued by debt collectors is: don't panic or ignore the problem, seek help and advice from your nearest Citizens Advice Bureau and contact those who you owe money to as soon as possible.

===
Company Details & Ratings:  
http://www.levelbusiness.com/doc/company/uk/05070065
http://opencorporates.com/companies/gb/OC303525
http://www.whorunsit.org/companies/05070065

ROSSENDALES COLLECT LIMITED
WAVELL HOUSE HOLCOMBE ROAD
HELMSHORE
ROSSENDALE
LANCASHIRE
BB4 4NB

Media reports about Rossendales Collect Limited:

Bexley Times
http://www.bexleytimes.co.uk/news/bailiff_adm ... sioner_1_611175
A BAILIFF who befriended a woman in her 80s and then stole over £20,000 from her must wait until next month to hear his fate. A judge at Chelmsford Crown Court on Tuesday adjourned sentencing of Peter Walsh, 45, from Crayford, for reports until February

Credit Today
http://www.credittoday.co.uk/news/news-item.cfm?news=1739
A former bailiff who scammed £27,000 in debt collections, before setting out to con students out of accommodation deposits, has been jailed.The ex-Rossendale’s employee, Soloman Rajput, 24, pleaded guilty at Isleworth Crown Court for the offences.

Council Maladministration
http://councilmaladministration.com/rossendal ... -lady-pensioner
Whilst in his official capacity as a bailiff in the collection of Council Tax debt on behalf of a local authority, Peter Walsh stole over £20K from a lady in her 80’s after befriending her.

You Tube:
http://www.youtube.com/watch?v=sBRbXOoYpFM

In Loughborough:
http://www.inloughborough.com/news/000646/Council%20Tax%20Turmoil

http://www.debtmanagementtoday.co.uk/newsstory?id=750
A former bailiff for a debt collecting agency has been imprisoned for one year after pleading guilty to scores of fraud charges, which involved taking £27,000 in debt collections.

Call a police officer if Rossendales Collect ring your doorbell?

Company filings:
http://opencorporates.com/companies/gb/05070065

Loads of silent calls... odd people!!!

01706833772 is Rossendales. An aggressive debt collector agency much beloved of Local Authorities who either you owe (or they think you owe) them. Unfortunately, some local authorities berak their own confidentiality rules and give Rossendales information (like your mobile number) which you probably gave the council expecting confidentiality. If this has happened to you (like "how did they get my number?" it is best dealt with through your local councillors. I did and was subsequently offered a choice between a new mobile number or that the council would instruct Rossendales to remove a wrongly given number from their database. It worked.  I kept my same number.No more calls!
I suppose another approach would be to answer the number. Dance through the rigmarole of "who are you" , "No who are you" and then just give them a completely fictional set of facts. Don't use Mickey Mouse because they would know it's fictional. John Brown is a reasonable choice.

01706833772 is Rossendales. An aggressive debt collector agency much beloved of Local Authorities who either you owe (or they think you owe) them. Unfortunately, some local authorities berak their own confidentiality rules and give Rossendales information (like your mobile number) which you probably gave the council expecting confidentiality. If this has happened to you (like "how did they get my number?" it is best dealt with through your local councillors. I did and was subsequently offered a choice between a new mobile number or that the council would instruct Rossendales to remove a wrongly given number from their database. It worked.  I kept my same number.No more calls!
I suppose another approach would be to answer the number. Dance through the rigmarole of "who are you" , "No who are you" and then just give them a completely fictional set of facts. Don't use Mickey Mouse because they would know it's fictional. John Brown is a reasonable choice.

Missed this call. From reading these comments I'm glad I did!

hi been for long taime call me please and if continous have to go police  sow please be laste taime ok If  I m not the person you loking for sopet now .............

This company keeps calling me - numerous phone calls, silent calls, etc.
They ask for the same people who are in a house in the same town as me, but different area.
I am with Virgin Media - have been for years- and have, for personal reasons, just changed  my phone number. They gave me the phone no. I have now- the one Rossendales keep phoning. I have told the people that the number is new, but to no avail. Also Virgin Media have been no help either!!!

I started receiving these calls after rejecting calls from Oxfam for a £10 monthly donation. Any relation. i don't know.

I keep getting calls from these nasty people and I don't owe anyone any money.
I have therefore reported them to OFCOM as most of the calls (2 to 3 times a day) are silent.
The web address for OFCOM is http://consumers.ofcom.org.uk/tell-us/
Simply go to the site and report them.
Hope this helps.

I keep getting calls from these nasty people and I don't owe anyone any money.
I have therefore reported them to OFCOM as most of the calls (2 to 3 times a day) are silent.
The web address for OFCOM is http://consumers.ofcom.org.uk/tell-us/
Simply go to the site and report them.
Hope this helps.

I keep getting calls from these nasty people and I don't owe anyone any money.
I have therefore reported them to OFCOM as most of the calls (2 to 3 times a day) are silent.
The web address for OFCOM is http://consumers.ofcom.org.uk/tell-us/
Simply go to the site and report them.
Hope this helps.

I keep getting calls from these nasty people and I don't owe anyone any money.
I have therefore reported them to OFCOM as most of the calls (2 to 3 times a day) are silent.
The web address for OFCOM is http://consumers.ofcom.org.uk/tell-us/
Simply go to the site and report them.
Hope this helps.

I keep getting calls from these nasty people and I don't owe anyone any money.
I have therefore reported them to OFCOM as most of the calls (2 to 3 times a day) are silent.
The web address for OFCOM is http://consumers.ofcom.org.uk/tell-us/
Simply go to the site and report them.
Hope this helps.

I keep getting calls from these nasty people and I don't owe anyone any money.
I have therefore reported them to OFCOM as most of the calls (2 to 3 times a day) are silent.
The web address for OFCOM is http://consumers.ofcom.org.uk/tell-us/
Simply go to the site and report them.
Hope this helps.

I keep getting calls from these nasty people and I don't owe anyone any money.
I have therefore reported them to OFCOM as most of the calls (2 to 3 times a day) are silent.
The web address for OFCOM is http://consumers.ofcom.org.uk/tell-us/
Simply go to the site and report them.
Hope this helps.

I keep getting calls from these nasty people and I don't owe anyone any money.
I have therefore reported them to OFCOM as most of the calls (2 to 3 times a day) are silent.
The web address for OFCOM is http://consumers.ofcom.org.uk/tell-us/
Simply go to the site and report them.
Hope this helps.

i get calls all the time offered to pay 1.00 pounds a week and they said no now i keep getting calls were they do not talk