0399360500

These guys do not stop calling even if you ask them not to, they will even call in rapid succession one call after the other just to annoy you even more ... a particularly nasty lot if you ask me I have referred the calls to ACMA

Oh Sandy BITE ME... Comply my [***] ... Lets see what the ACMA and Telecommunications onbudsman have to say

Yes it is VIP TEL

Do not even answer their calls!

they called me on 03 9936 0500

and their other number +1300785847

VIP TEL

Edirect Pty Ltd
(ACN: 108 532 083)

Edirect Pty Ltd
P.O.Box 7194
Melbourne VIC 8004, Australia

1300-785-847 -Mobile airtime charges apply!

when they rang me i was furious as they rang my work phone which is for my own business , i looked up some info on them and found they are having some kind of training event at sydney ex centre mid july so when the prick rang back i explained to him i will be attending this training [***] so i can severly beat one of these [***]

VIP Tel again!? They stopped for a couple of months...Are they Indian or Sri Lankan?

it inst a scam but $49 per month you only get $350 worth of calls and text. $79= $610 $129 = $1200. not really what you can call unlimited and premium numbers 1300,1800,  13, 19,are all charged extra outside of cap  the lcd or laptops (netbook) are only free when 4 of your friends who you recommend to them join and pay their first 4 bills on time.  billing is not very good with first month pro rated billing so if you sign up expect a bill (even after you pay your first month in advance ) within 2 weeks of starting contract

I just received a call from the same number too.I have got few calls early this year, i have told them to delete my number from their calling list. after that i didnt get it. Today just now i have got the call again. Its really annoying....

been getting a few of these calls, said they got my number from some randon name,I barely understood what the bombay monkey was saying..

These people have been ringing and ringing and ringing me for a month now. All hours of the day and night. It is beyond a joke & I am f*****ng impressed!! It is a dodgey scam and it enrages me that this crap is allowed to go on.

if you have been HARASSED by this company JUST LIKE I HAVE.
call the "Australian do not call register" on 1300 792 958 [i found it in the white pages]


the following is what i have done to WIN my fight against these pushy, rude and ILLEGAL telemarketers.

MAKE SURE U STAY ON LINE TO SPEAK TO AN ACTUAL PERSON

they will sign you up tot he DO NOT CALL REGISTER and say it takes 30 days to become active.
i then said "what so they are allowed to HARASS me within this time frame?"

please quote one or more of the below standards that this company breached when contacting you ENSURE you have told them "you do not have permission to ever call this number again" and they have called back.
there are four standards that telemarketers MUST follow, including:
"termination of calls when requested"
"showing line identification"
"calling during normal times"
"giving company details"

despite what they say DO NOT hang up within making a formal complaint against the company.

This will turn the matter into a LEGAL matter, the more of us that do this the quicker the problem is solved by all.

congratulations on helping me WIN the fight against TELEMARKETERS.

pain in the bum caller from...also when ansering my phone...i get an ansering machine which thanks me for calling then puts me on hold...what the @#?> is up with that?

They keep calling me and not replying when I answer.. the cnts.

i got a call from this number and hung up they then rang back telling me i was rude for hanging up and obviously my parents werent home or they didnt raise me right im 35 yo mother how rude are they

who called me from this nummber and why

İ am getting the calls for over 6 months now. They said, they got my numer from my friend. But they use my middle name which is not known by my friend. They are offering and lcd tv or a laptop if i give 4 of my friends number who will buy their offer. İf you buy the deal you will help your friend to win those lcd tv. 2 years of contract, seems like a good deal but i hav my question marks. İ keep them telling call me back in couple of weeks and they do. :p

well my mate is with them and he gave them my number this indian dude calls me i have no idea wat hes on about untill he metioned my mates name he then told me im going to recive a free laptop regardless if i sign up or not all i had to do is give my bankaccount details and my medicare number they then said they will put 25 cents in my account which they did then after that they said they are going to send me a sim card and my laptop within 8/10working days after all the bad reviews these guys are getting im not expecting a free laptop anytime soon lol he then offered me a free iphone then he asked how many numbers i have on my phone i said around 30 numbers of family and friends he then asked me for all of them to get this free iphone i started thinking this was getting dodgy i gave them my bankdetails but i gave a false name im constantly checking my account thinking this is a scam i said i have class now call me back later i  havent answered them since its and im still waiting for my free laptop

(03) 99360500 and 1300785847 = EDirect Pty Ltd (trading as VIPTel)

EDirect Pty Ltd is being watched by Australian authorities after being prosecuted by the Australian Competition and Consumer Commission (the ACCC) for breaches of the Trade Practices Act 1974. See this ACCC link: http://www.accc.gov.au/content/index.phtml/itemId/813144

See this link for a PDF document on the full story:
http://www.accc.gov.au/content/item.phtml?ite ... Undertaking.pdf

On 12 February 2008, Judge Reeves declared that Vishal Gupta and Manan Chopra (then managers of EDirect) “aided, abetted, counselled or procured EDirect to contravene the Act”. Why is this significant?

The Federal Court of Australia (NT) ordered that Vishal appoint an independent Compliance Office within EDirect to “develop procedures for recording, storing and responding to trade practice complaints”.

So, if you have complaints about being deceived or harassed in a call from EDirect (trading as VIPTel) it is STRONGLY recommended that you email your complaint to EDirect at: compliance@edirectptyltd.com.au Try to include as many details of the call as you can: time, date, operator’s name, what EDirect tried to sell you, why you thought what was said was deceptive or misleading (like they got your name from a friend or a relative who doesn’t exist).

It is also interesting to note that a company called DelhiCall with an address at Sco-34, Sector 14, Old Delhi Guragaon Rd, Guragaon, Haryana 122001 India, lists as its two top managers, Vishal Gupta (CEO) and Manan Chopra (President). DelhiCall states: “Manan’s core competencies include business development, operations management, human resources, systems development and facilities administration. His business development strategies have been a key factor in growing DelhiCall’s operations by more than 500% in just three short years, landing accounts with VIPtel, TrendWest and T-Mobile, to name just a few.” http://www.delhicall.com/aboutus.html Is this a case of the snake swallowing its own tail?

Know your Australian consumer rights not to be bothered or deceived by telemarketers or researchers. See these sites: https://www.donotcall.gov.au/mi.cfm and http://www.acma.gov.au/WEB/STANDARD/pc=PC_100991

Cut out most of the annoying calls by putting yourself on the “Do Not Call Register”. See this link: https://www.donotcall.gov.au/ 

Researchers are not Telemarketers, so do not mix the two up. This link clearly explains the difference: http://www.mrsa.com.au/index.cfm?a=detail&id=2706&eid=140)

Below is a guide for Australian Market Research or Telemarketing calls:-
1.    Research calls to a “Do Not Call” registered number (are legal, during certain hours)
2.    Research calls to a silent number (are legal, during certain hours)
3.    Research calls to combined silent & “Do Not Call” number (are legal, during certain hours)
4.    Researchers must identify themselves with caller ID (by Australian law)
5.    Researchers must terminate the call if you ask them to (by law)
6.    Telemarketers and Researchers must provide you with information on request (by law)
7.    Telemarketers and Researchers must not be deceptive or misleading (Trade Practices Act)
8.    Telemarketers must terminate the call if you ask them to (by law)
9.    Telemarketers must identify themselves with caller ID (by law)
10.    Telemarketing calls to publically listed numbers (are legal, during certain times)
11.    Telemarketing calls to a “Do Not Call” number registered for 30 days or more (illegal)
12.    Telemarketing calls where they pretend to be doing research (illegal)

No telemarketer or researcher can call you on a Sunday.

It is illegal for telemarket operator to deceive you by claiming to be a researcher and then using a "bait-and-switch" tactic to change the initial market research call into a selling call.
http://www.austlii.edu.au/au/legis/cth/consol_act/tpa1974149/s52.html

If EDirect (or any other telemarketer) phones you and they tell you they are "selling" and you are on the "Do Not Call Register" they may have committed an offence under the Do Not Call Register Act 2006.

If you are on the Do Not Call Register, it is the telemarketer's responsibility to “wash” their databases clean of your number BEFORE they call you (even if they are calling from overseas).

Consumer complaints are very valuable to the ACMA, and they want you to complain to them if you think EDirect is selling you something at a time when they should only be researching because you are on the “Did Not Call Register”. You must have been on the Do Not Call Register for at least 30-days before you can claim its full protection.

Start with lodging a complaint with the EDirect Compliance Officer (see my post above) and ALSO lodge a complaint with the ACMA. This ensures the Compliance Office at EDirect is doing its job. See the ACMA website on how to start lodging your complaint/s: http://www.acma.gov.au/WEB/STANDARD/pc=PC_310679