08703330159

Basically one of the staff at interium phone my mobile when i was working and asked in an agressive tone 'Am I....' and I said 'who is this' he said 'Am I....' I said 'who is this'. Anyway he then just hang up the phone.

Now any credit agency or financial services company must be regulated by the specific regulatory governing body and I'm sure companies like this cannot get away with it.

I think regulation should change to at least be more professional, perhaps having there office in Liverpool doesnt help but at the end of the day somebody has to do something about this because there are some people out there who really does get effected by these aggressive calls and may cause emotional and physical problems.

I would like to added about 2 years ago they called me up not 3 times per day but more like 12 calls per day from morning to night.

This number is for a company called Interum Justica.. They are a debt collection company who apparantly act on behalf of Ebay Paypal and Avon.

Intrum Justitia Group my [***] annoying little gobshits they ring when my children pick up the phone they speak then put the phone down i thought this would have been illegal..i now ring there 0151 number 20 times a day and put the phone down just after they say Intrum Justitia if others do this we will piss them off as much as they do us .ps they are based in liverpool and do employ scousers but its there company training that makes them act the [***] way they do germans or where ever stockholme is..as a scouser i am in two minds to visit them in person and then ask them to abuse me in person.this is a dirty blood sucking organisation ring them 20 times a day and we will get the message over....

after reading some more comments i start to see that this is also reflecting on my city liverpool they have chose liverpool due to the naturally agressive tone in our accent now i must admit that is clever .but the company Intrum Justitia are at fault not the scouser please do understand this is a very clever company who think that agressive calls and RATatude will piss us off so much that we will deal with them to make them go away .ha ha ha ha ha gobshits ......please email me and let me no where you are from and what you do when these gobshits ring  
tkd2008@live.co.uk and you never no might just be able to tell the liverpool business quarter how Intrum Justitia my [***] are effecting liverpool business this again could pressure the gobshits to change there ways .as we are capital of culture and this is not good to have scousers seen in this way THE PEOPLE OF LIVERPOOL ARE BEING USED BY THIS DIRTY COMPANY.
pps..i owe paypal about £20.00 dont no how and no one is getting 20 pence when they deal with me in this manner so Intrum Justitia kiss my scouse  [***]
sorry for my words if they offend any decent people on this blog i speak for me and me only so .again i say Intrum Justitia kiss my scouse  [***]

had several calls from this number it was from intrum justitia and caller became very abusive asking for my date of birth when given caller said this was not correct so i ended the call now have a block from this number

Constant calling sometimes they dont even speak! ask for someone i've never heard of and when I tell them they have the wrong number they get VERY agressive and rude. one call brought my girlfriend who answered for me to tears. since this they have been blocked from ringing me this should not be allowed

These idiots ring me 7 or 8 times a day, all hours of the day and night, pathetic, i am not even the person they are looking for and yet even though I have infomred them of this they stil continue to badger me...but the dont like the response they get..I have different people ringing me from the company I dont think I have ever had the same caller twice..pathetic little people with no brains so that is the only job they can do!

I have had 90 missed calls from this number in the last 2 months when i am able to answer they hang up or ask for the wrong person... driving me mad!
Reported it to BT with the hope they stop !!

Inturum Justica
0870 333 0159

I had a telephone call from 08703 330159 Intrum Justica, It was only after the call that I realised who they were, they told me they were Ebay, the lady was very rude and intimidating, I stupidly gave them my card details before I questioned her identity, but thought I was safe as I didn't give them the security number on the back.  I then contacted my bank, they advised me to cancel my card (start of half term week with no way to get my money until an new card comes through!) and to keep an eye on my account, as I can only despute the payment once it has gone through.  I wrongly though that with Visa Electron you had to be present to use the card unless you gave the security number out!

I am now feeling rather stupid, and upset that I was decived, I tried to ring the number to complain to them but it's just a recorded message telling me not to worry and they will call back - fat chance now they have taking me for a mug!

I have emailed Ebay to complain.  But I am not sure what to do now, any advise would be great.

They have called my mobile twice today. Second time I answered and some woman asked for my name and said it was PayPal calling. I hung up when she started asking for security details. I'm glad I did. Not only did they lie by saying they were PayPal, they also sound like a bunch of ar*eholes judging by the posts on this site.

had 4 calls since friday asking for money for paypal, which i don't owe.
yesterday got told they'd be sending me a letter but instead they just hound me with calls.

they are nothing like a debt collection company just a company of little sh*ts.

gunna ignore them from now on or im gunna blast them with a whistle.

BEWARE!

Keep calling my work number , either putting the phone down or asking to Speak to a staff member that left the organistaion over two years ago. Have advised them of this and still keep calling!!!!!!. Stupid Thick Scousers
must have had over 20 calls in the last two weeks, MORONS

Debt Collection Agencies often act above the law. They use harassmemt and bully tactics, relying on individual knaievety to scare people into making payments that they realistically cant afford. They are also breaching administration for justice act 1970 and the Data Protection Act by cold calling repeatedly and refusing to reveal their identity.

DO NOT RESPOND TO THEIR CALLS. ONLY COMMUNICATE IN WRITING. And sign up to a good advice forum such as penaltychargesforum.co.uk

It is quite clear to me that the calls people ere are receiving are illegal.
If that is the descriptions are correct. They are also calling me for money I do not owe. This letter should be useful.
http://www.consumerwiki.co.uk/index.php/Harassment_by_telephone

IJ have been nuisance-calling me at work for more than 6 months, with a 3-month break until a few weeks ago, claiming £19.85 for Paypal.  I don't use Paypal.  I don't owe them a penny.  An ID thief copied my name & an old business address, used my name for a Hotmail address (I don't use Hotmail, but an IJ vulture admitted this fact), & opened a Paypal account.

If you are being wrongfully harrassed by IJ:
1. Never give the information they ask for.  That means not giving them any address or personal information to confirm your ID or address.  They are trying to extract information from you.  If they don't already have it, they have no right to have it.
2. Note the date, time, duration & content of every IJ call.  If possible record every call.  Tell them you're recording, whether they permit it or not, & they must quit if they don't like it.
3. Understand that IJ operatives are ill-trained, incompetent, unqualified, probably on commission, have no conscience & cannot give meaningful answers or forward your complaints & objections to their superiors.
4. IJ usually possess no documents to support their claims.  They act purely on orders from Ebay, Paypal & the like.
5. They use automatic diallers, working on a database they fail to update & rarely correct.
6. Please never call their 0870 number - IJ earn from it & you'll get nowhere.
7. Do call IJ on 0151 473 2627.  Ask for Collette McAlister.  She is human & likely to respond to a firmly but politely (please!) argued complaint about unwarranted telephone harassment.
8. Never allow Ms McAllister to "advise" you on IJ's rights.  They are usually exceeding their legal rights &, lacking legal qualifications, she can tell you what she is told to tell you but cannot legally "advise" you - it's a con-man's trick, fancy words to cow you & get you to swallow their favourite fictions.

Finally: this is only happening to you because Paypal, & IJ's other users, neither care nor wish to care.  Think about that.  Paypal know exactly how IJ operate.  They certainly know exactly the devastation IJ's harassment can wreak upon the nerves & peace of mind of innocent, upright, debt-free folk.  They know that such harassment can have more devastating consequences on innocent people than on real debtors, including suicide, illness & premature death.  They know that many innocent folk will pay off IJ just to get some peace of mind.  Paypal know that this often happens through ID theft, yet make it impossible for you to complain except through their £1-50/minute, subcontracted, 0900 number, so-called help line, which keeps callers on hold for many minutes before deigning to respond.

These are the practices of con-men & crooks.  By their practices shall ye know them.  If you deal with or use Paypal, _you_ are contributing to this abuse.  So, please, think twice before ever using Paypal.  Use credit cards in future.  Similarly, if it is British Gas that has set these dogs upon you, or Ebay, or Avon, or whoever it is, please think before ever using those companies again, or switch to another supplier.

Please tell all your friends, & point them to this excellent website & this thread.  There is no reason why you should have to suffer in silence.

Hmm Carl, classic example of burying one's head in the sand? Frankly you assume too much and seem to lack any qualification or experience to actually (validly) provide advice.

To address your points:
1) All companies that hold personal details are bound to a "little" piece of legislation called the Data Protection Act. The reason why this company, along with your own personal bank/whatever ask you to confirm details is to confirm that they are speaking to the correct person and to abide by this piece of legislation. They don’t ask you because they don’t have it, they ask you because they are going within the words of the law and also (god forbid) protecting your own personal details, at least to a certain extent.
2) Really? What’s the point? Do you really feel such a need to record conversations about debts you may/may not owe when ultimately regardless whatever is said on the call you can do F* all against?
3) Gotta agree with that one.
4) Depends on the client, banks for example are more heavily regulated than "internet" companies such as eBay or Paypal. If you want proof that you have signed a contract with RBS/Lloyds/Capital One/HSBC and defaulting statements showing numerous retail transactions every month be careful what you wish for, Debt collectors are able to obtain this information...
5) True to some extent.
6) Yup, true again. No law against it but then again a company that generates revenue collecting money from the millions of people that default on repayments surely has to have some sort of "guaranteed" income, right?
7) Depends what you mean "harassment" since it’s somewhat objective between those that don’t want to know that are in debt (i.e. where 1 call is harassment) and what is legally defined as harassment (Administration of Justice Act, OFT guidelines bla bla bla).
8) What knowledge do you have to advise that they are lacking in legal qualifications and exceeding their legal rights? Usually said knowledge/experience accompanies letters after ones name, do you have these?

If you are debt free then obviously they have called the wrong person, but you seem to be dispensing information that you seem to assume is a "fit all" problem. I have come from a background of credit analysis/credit management and can say that ultimately yes, some of what you say is right (especially in regard to eBay/Paypal) BUT isn’t really relevant to the likes of bank/loan/credit card debt that will sue defaulting people based on portfolio performance and have the legal backup to do so.

If you're going to take advise about debts then obviously don’t take it from an internet site dedicated to unwanted calls, go to an establishment with a decent reputation (CCCS and even the CAB which seems to have the impression that paying debts off at £1.00p/m is actually helping people...)

Tom - re-read my remarks.  Eager to cast doubt, you completely missed the point.

I made it plain, if you read it, that I dealt only with the case of a person. like me, who finds themselves wrongly chased for money they don't owe.  I offered no "advice" to debtors.  I hold no brief for those trying to avoid paying due debts.  Got it?

To clear the confusion that you chose to spread, I'll respond to your comments:
1. You claim expertise on the ways of such as IJ, yet your assumptions are as wrong as theirs.  When they pursue a victim of ID fraud, like me, they often know nothing about their target except, say, a 'phone number.  Why?  In my case, at first they knew absolutely nothing.  All they had was false postal & email addresses from an ID fraudster.  But someone at that postal address happened to know me & forwarded IJ's threatening letter to me.  I don't know who forwarded it - maybe the fraudster himself?  Then, indignant at the accusation, I made the basic error of calling IJ to tell them of their error.  Big, big mistake!  Now they had my 'phone number (& some of my money, via their 0870 charges!).  That's when the telephone harrassment started.  Which, precisely, is why an innocent person should NEVER give IJ any information they don't already possess, nor confirm what they do have.
2.  When being wrongfully harassed, you have a pressing need to gather all relevant evidence.  The harassing calls may well be all the evidence you have, so you MUST record them, & their dates & times.  Got that?  IJ callers often demand you cease recording, & ring off when you refuse, speaks volumes.
3.  Glad we agree there.
4.  You're rambling.  As I said, this is not about money owed.  It concerns threats uttered & pressed despite no money being owed.  Answer what I wrote, not what you thought I wrote.
5.  What, pray, do you hope to imply by "partly"?
6.  The only proper answer to that is a very firm NO.  You may think it OK to chisel money off those who owe nothing, but that is just another form of theft.  Is that really what you advocate?
7.  You didn't read what I wrote.  Harassment here concerns the systematic application of pressure, of any kind, in the improper attempt to extract money from someone who does not owe it.  Such harassment is exacerbated by the deliberate refusal of those applying that pressure to hear or to permit of any counter-argument, or allow one to correct the misapprehension upon which that harassment is based.  In my case I did everything possible & everything I was asked to make plain that Paypal had no valid claim against me.  It went quiet for a while.  Then Paypal sent IJ back onto the attack, compounding the damage.
8.  If you do re-read, you'll find that I do not give legal advice.  I do share experience, telling others similarly placed what I've found useful, telling them they aren't alone, telling them what might be counterproductive, & sharing from extensive research that I've done into the ways of IJ in particular & the debt-collection trade in general.

I was, of course, addressing particularly how Paypal conducts itself.  A number of IJ's other users have similarly lax procedures, so I mentioned a couple of those whom the cap apparently fits.  I did not discuss, nor ever mentioned, dealing with debts to any lender or creditor.

Your comments were thus wide of the mark.  Since you didn't read before writing, I do hope you're not a lawyer.

Strangely, you'll find there's scant help out there innocent people hounded by debt collectors.  That's why websites like this are so useful.  Who'd have thought that any firm could systematically treat innocent citizens the way that Paypal & IJ do?

What a shame that you were so busy riding off in the wrong direction.  Now get off your high horse & try addressing the facts.

they have called me three times and talked to me like a piece of [***].
i ask them for reference number for british gas and they wont give it to me
i told them to f--k off

They rang me last night and hung up without saying anything, then again this morning some northern Pig called Hayley (ABSOLUTELY RUDE B*TCH) rang to see if I was me - then asked for my add and postcode (WITHOUT SAYING PLEASE) - at that point i told her to give me her full home address or F**K off.

not sure why they have phoned, I am up to date with eBay payments & dont owe anything to pay pal so as far as I am concerned they can put there scouse dogs in their pipes and smoke them (oohh i cant wait for them to ring me again im going to give them hell - 2 can play that game)

They are a bunch of [***]
They call and ask to speak to whoever and then put the phone down
They call at stupid, unsociable hours and they have no common sense