09064001800

Don't bother with these parasites
they promised to refund my £58 telephone charges
After 5 Letters in 4 months guess what no reply = no money

Hi Alan,

We are not permitted to be paid from the proceeds of your premium rate call for a minimum period of 30 days, there may also be details missing that has not allowed us to correctly identify your call details which requires further investigation, to allow us sufficient time to deal with your request properly, please allow around 45 days from the date you posted your request for a refund before initiating contact with us. If 45 days have now passed, and you have not yet received a refund, there is a possibility that we may not have received your initial request.

We cannot be responsible for the postal system and regrettably there are instances where customers refund requests do not reach us, however, these are few and far between and still covered under our “no questions asked” refund policy.

In these circumstances, we would ask that you please contact our Customer Services team, ideally by email to customerservices@horizonfinance.co.uk or through our freephone service, 0800 195 1980, where we will investigate and promptly address your request as a matter of urgency.

Kind regards,
Cash Finance Direct

5 letters in 4 months.   No refund.    You trot out that sort of nonense.   What do you want sympathy ?
Not from anyone here.

Tell the good people why the 30 day rule was imposed.

Spot on Billy. These parasites are desperately posting comments under all their numbers on this site. Guess what CFD? You've been rumbled. Thank goodness for this site, because the more people that know about scum like you, the sooner you'll run out of mug punters. Anyone that has spoken to one of the thieves you employ will confirm that you DO give the impression you are the lenders, despite your comments above. Lets hope your days are numbered.

hi just wondering whether anyone actually received the loan they were promised because i need it for a car and i dont mind paying 22 pound if i get the loan?
thanks everyone :)

Avoid them like the plague tallulah. You won't get a loan. They are just a shower of shite, ripping people off. NEVER pay fees/call charges etc up front.

was called about 2 mins ago say i had applied for credit card do not know who it was from told me to call this number 09064001851 with ref no 00253119836

i have recetly been looking to get a loan for a car and this company messaged me asking me to get in touch as they had approvedmy loan for £3000 ( 0906 4001843,,, 0905 400 1800,,, i was on the phone for 15minutes to the first number and 10 minutes to the second both claiming to be the same company,, the first number had taken my details and then asked me to call back in 20 minutes to get my finalisation number for my loan ,,  was told i could claim this money back for phone calls and was given the free post address ,, free post cfd,,, only to find that this isnt a correct address, i now have a £58.86 bill for twenty five minutes to a company that promised i would be able to claim the money back,, i am absolutely apporled.

CFD
09061910875
09064001800
and tada... customer services no. 08001951980!!!

if you ring the 08001951980 number and say your phone has been blocked since ringing the 09061910875 they will deal with you on the 0800 number instead!! that stops you ringing the 09064001800!!! no need to thank me! I have had a refund after 4 working days after posting a print out of my online statement along with the referance number (the 001********* number they gave you when you called 09061910875) to "freepost CFD" and after all that the only loan they offered was wonga anyway which is a payday loan company (www.wonga.co.uk) my advice is apply direct to wonga and dont ring 0906 numbers fullstop.

Hi Michael

HOW DO I CLAIM MY CALL CHARGES BACK?

We would like to help every single customer get exactly what they want, unfortunately, this would be an impossible task and however hard we try and however many lenders we have on our panel we cannot help everyone. If, for whatever reason, you are not 100% completely satisfied with our service and would like to claim your money back, we offer a full “no questions asked” money back guarantee for the full costs of your call.  

The law permits us to retain £5.00 towards the expenses we have incurred in processing your enquiry, however, we have chosen to waive this right and will always offer a full refund.  

It is very important to us that our customers feel completely satisfied with the service we offer, and if you don’t, for whatever reason, we feel that you should not have to pay for it. We won’t question your reasons for wanting a refund, but we do appreciate your feedback so we may use it to focus our attentions on what is truly important to our customers.

In order to obtain a full refund, we would simply ask that you send in a copy of your telephone bill (to ensure that we do not underpay you) highlighting the calls made to our service.

If sending by post, you can either send it using our freepost service as below:  

(No stamp required, simply write the above address on your envelope and we pay the cost)

Customer Services Department
FREEPOST
CFD
SK1 1TA

Or, you can use our normal postal address, but will need to place a stamp on your envelope:

Cash Finance Direct Limited
Floor 7
Dale House
Tiviot Dale
Stockport
Cheshire
SK1 1TA

A scanned copy of your telephone bill will be perfectly acceptable, please send it via email to:  customerservices@horizonfinance.co.uk

If you are in any doubt that we have received your refund request, please do not hesitate to contact us, ideally via email to customerservices@horizonfinance.co.uk and we will come back to you as quickly as we can with an anticipated payment date, please include your name, address and telephone number so we can contact you via telephone if we need to.  


Kind Regards
Cash Finance Direct

Hi Linda

Cash Finance Direct Limited, trading as Horizon Finance, is a master finance broker who helps individuals to arrange loans. We do not lend the money ourselves, but take your details through our telephone service, and pass them on to our extensive panel of lenders with the intent of them making an offer of finance to you directly.

We have a UK based call centre just outside Manchester, our full postal contact can be found here: http://horizonfinance.co.uk/contact.aspx, we have offered our service since 1996.
Our company registration number is 03173946, our consumer credit licence number is 0503842, we are also registered with the Information Commissioners office number Z1523771.  We are accredited with the ISO 9001 award for approved quality management systems used in the running of the service we offer.

We hope this will answer any initial questions you may have and ask if there is any further information required to please contact our customer services director at customerservices@horizonfinance.co.uk  
 

Kind Regards
Cash Finance Direct

Hi Everybody
 just a bit of information for you all this compay is called Cash Finance Direct Ltd (CFD) the numbers i was called on are 0906 400 1851 0906 400 1800 thier customer sevrivice number is 08001951980
their registered address is
7 ST PETERSGATE, STOCKPORT, CHESHIRE, SK1 1EB

i and my parner have had a phone call from cfd and ask us to call this no 09064001824 there are many 0906 what they use they trick you sly convincing coniving bastxxds tricksters dont stand for it what thwy are doing is illegal and they are breaking the law and should not get away with it peole who do things like this dont get away with it niether should companys this is the tipical world we live in and is sad they can stup so low by preying on inersent people this as not help because of the resseion and things are getting worse and something should be done otherwise people will think that if they can break the law and get away with it so can i ?? dont you think i am right

The calls cost £1:50pm but they are refundable as long as you send in the bill with the number(S) on. Freepost CFD is the refund address and I checked it is registered with the Royal Mail. I sent in my bill 2 months ago and have just received my refund. I did have to call their customer service number though to ask about my refund as it had been over 28 days. I think they are a finance broker NOT a loan company so there is no point really going through them.

used a company called myloanand go and was then told to call an 0906 number and all my call charges would be refuned sent copies of bills off and got no response has anyone else had this problem
let me know
told to send to freepost cfd ??????????????

Had a 9.41 min call from my mobile to this number costing £24.21 and i'm sure i havent called them

just received a bill for this number calling me and also 09061910872 both calls were billed to me even though they called me they charged me £37!!!!!!. has anyone any info on this.Thanks.

Hi Jacky and Justin

This number belongs to Cash Finance Direct. We are a master finance broker who helps individuals to arrange loans. We do not lend the money ourselves, but take your details through our telephone service, and pass them on to our extensive panel of lenders with the intent of them making an offer of finance to you directly.

We are not allowed, and nor do we, charge you for any calls which we have made to you.  If you believe you have been charged for a call that has not been made, I would advise you to contact your landline provider / mobile operator for more details on this call.  

If it does appear someone has used your phone to make this call, please send us a copy of your phone bill (to ensure that we do not underpay you), highlighting the calls made to our service, and we will be happy to refund the full amount.

If sending by post, you can either send it using our freepost service as below:  

(No stamp required, simply write the above address on your envelope and we pay the cost)

Customer Services Department
FREEPOST
CFD
SK1 1TA

Or, you can use our normal postal address, but will need to place a stamp on your envelope:

Cash Finance Direct Limited
Floor 7
Dale House
Tiviot Dale
Stockport
Cheshire
SK1 1TA

A scanned copy of your telephone bill will be perfectly acceptable, please send it via email to:  customerservices@horizonfinance.co.uk

I am afraid that due to data protection purposes I am unable to comment on your specific case further on these boards, however, we will happily investigate further should you be kind enough to contact our Customer Service Director directly on 0800 195 1980 or via email to customerservices@horizonfinance.co.uk where we will endeavour to answer your questions as fully as possible.  

Kind regards,
Cash Finance Direct

i have also recived a bill from my phone company one on a 0906 400 1887 number for £19 and one on the 0906 400 1800 for £9. I will try and get a refund too. Does anybody have the first number 0906 400 1887???