866-542-6911

They will keep calling you especially if you've made any changes or phone calls to Sprint or Nextel recently.  If you call them 1-888-211-4727 for Sprint phones or 800-639-6111 for Nextel phones a very polite someone will remove you from the list.  I just now did this and am very pleased.  She said, I would tell you about our survey but you will NOT be receiving it.  :)  She had to put me on hold for a couple of minutes to fill out the form for both phones on our bill, but hopefully it will be worth it.  Yesterday I received a call from a different 866 number which also was a "Sprint follow up call".  I called that specific number and removed my name from that list as well, but I don't think it was for all numbers.  When you call the company directly it should work.

You must work for them and your service is free!!!!!!!!! from day one i couldn't wait to drop them!!

I've been getting the same thing.

This is just Sprint calling to survey you about customer care received.  I called Sprint Customer care, and they told me that I may receive a survey regarding my phone call with them.  No biggie, I guess some people are really disturbed by this.  I am a customer, so I am happy they care enough to ask my opinion on their service.

me too.  If they call during my free time, I will answer, otherwise, no way.

This is a good and useful post. Thanks.

Got a call from this number today and am trying to track it. Any clues yet?

Got 3 calls yesterday and 2 today I'm sh*t out of luck cause I called Sprint twice and spoke to two different reps. Does that mean I'll be getting twice as many survey calls????

This is Sprint calling to check how their custom service reps did on your previous service call.

I agree with that. But they can get away with it because some people will not catch it right away...or even at all. Even if a person misses it on one bill they get to charge that person 9.99 now think of how many customers they have that they are getting 9.99 off of.

yes it was sprint. they are sneaky.... they ask for a phone number to call back in case we are disconnected but what they really want it for is a customer sat survey - they have been calling day and night. just because of that, they get all "1"s.

its Sprint
I just WON a free phone...........NOT!!

Nextel was great, Sprint sucks. But they all suck.

Why are they based in Overland Park, KS? Why not in the real world where you can go down there and actually talk to them?

Apparently, getting as far away from your customer base as possible is important to Sprint.

I keep getting calls from this number when you call back it's a sprint customer service and you can't get a human on the phone. I have NEVER had a sprint account and WILL NEVER after all these phone calls. They are  in the USA LEARN TO SPEAK ENGLISH!!!

Yep, Dell has equally bad customer service!

Called my cell two times and did not leave a message.

This is an automated service that asks you to take a survey on your experience with a recent visit/call to the company. Customer satisfaction is a big part of organizations now so that's a main focus not only with Sprint, they give me five star service!!

I received two calls from this number in the past two days.  When I answered the call, no one came on the other end.  Who is calling me from this number.  I called the number and this is apparently a Sprint number with a recording to answer questions.  If you want questions answered, answer your phone with a real person.

WHO IS CALLING ME&NOT TALKING?

Again theyv'e called me.   I answered the last call a couple days ago and actually talked to the representative.  I told her that I wasn't happy woth the new cell phone or the reception.  Then again they called at 8pm.  No message on my cell phone.  I will call Sprint to let them know I will change my service if they call me again.