01-9833-9100

Our medical centre got a call from this with disturbing information from a patient.  We are trying to locate the patient to check on their welfare.

A recorded voice claiming they have a text message for you.

I thought it might be a deaf service.  ( I get relay calls sometimes).  So i like to make sure I am not hanging up on a proper customer.  

Nope.. started to rattle a heap of numbers... I just hung up.  AT least this way I don't have to fight with a cold caller to get rid of them.

this number rings all day and middle of night 1am

received a verbal text message from 0400 997 639    

It stated I have 2 messages.. the first one from the above number, saying they are in a meeting and can I text them back..   No idea whom they are.

the second message I don't know as I hung up from this crap service.

Sheila Rule,
If you are talking about the Talking Text service, it shouldn't ring you at 1:00am.

There is a curfew for this service and the default settings are to stop sending at midnight and start again at 08:00am. You can change the curfew times or turn it off altogether and have the messages delivered 24 hours.
The menu for this is available at the end of the last message. Dial 3 to enter the setup to change the curfew:
Option 2 gives you the night time settings
Night time delivery:
You will be given these further options
(1) Set non delivery time to Midnight to 8:00am (This is the default setting).
(2) Set delivery to 24 hours.
(3) Customise delivery time by setting the start and end times to times that suit you.
If you are with Telstra you can also dial 019833999 to access the menu.
More info:
http://crowdsupport.telstra.com.au/t5/Home-Ph ... rom/ta-p/235691

Alternatively, if you have an SMS capable telephone, the SMS memory might be full and the handset is answering the call but unable to store another message.
You can find some information on how to solve this on:
http://crowdsupport.telstra.com.au/t5/Home-Ph ... ent/ta-p/235739

Hope this helps
Alan

Talking Text SMS:
Received calls from 0198339100 and 0198339999 is Telstra's Talking Text service.
If you receive a call from this number it is someone trying to send you an SMS.
If you have SMS capable equipment, T-hub, other SMS capable handset or a fax machine, it will be able to receive the message, otherwise it will read the SMS out to you using a computerised voice.

When you pick up the phone, say something to trigger the delivery otherwise it will start in about 5 seconds.
It will tell you how many SMS messages there are in the opening greeting then begin playing the first message.
After it has read out each message it will read out the senders phone number and the time/date it was sent. If there is more than one message it will read out each of the messages in the order they were received. Each message is deleted once it is read.

During the message being read out you can press:
1 To replay the message (replay each message up to 3 times).
2 To reply to the message – Telstra customers (see below for list of reply options).
5 To delete the message (If there are more messages, it will begin reading the next message).
6 To go to next message (It will automatically delete the previous message).

Reply messages:
1 yes
2 No
3 OK
3 Please call me
4 I'll call you later
5 Smiley face
6 Sad face

Once all messages have been delivered you will be given the option to go into settings by dialling 3
In the setup menu you will be given the following options:
(1) Delivery mode – Talking text only or Auto detect (see below).
(2) Night Time – (see below).
(3) Ring time – (see below).
(4) CLIR – for silent line services that wish to send messages.

Delivery Mode:
If you have SMS capable equipment and want the SMS messages to be delivered as Talking Text.
Auto mode – Delivers as Talking Text to normal handsets, and SMS to SMS capable handset.
Talking Text Only – Delivers all messages as Talking Text.

Night time:
You will be given these further options
(1) Set non delivery time to Midnight to 8:00am (This is the default setting).
(2) Set delivery to 24 hours.
(3) Customise delivery time by setting the start and end times to times that suit you.

Ring Time:
Set it to a custom value to hang up before being answered by an answering machine.

Received another message.  Fast talking woman speaking large numbers.  No actually proper message.  I hung up FROM THIS CRAP SERVICE.

I have 12 incoming lines at work. I DO NOT HAVE TIME FOR THIS.  I will hang up every time.

More crap.

This No is extremely annoying.  It only gives 1 ring but it rings continuously all day & night.  It is probably an Overseas computerised call but very annoying when it keeps ringing till 4am.

Trix,
If the phone is ringing only once, This will be because there is an SMS capable handset responding to the call. (t-hub etc)
If the handset is not receiving the message:
Check that the memory is full on the handset, delete some older messagesto allow the new message to be delivered.
If you have more than one SMS capable handset on the line, they may be clashing, set the Terminal ID to 1 on the second handset.

If all else fails, dial 0198339999 and it will play the pending message out to you. You can also set the delivery to Talking Text only by going into the settings and changing the delivery type from Auto to Talking text.
There is more info here: http://whirlpool.net.au/wiki/telstras_fixed_line_sms_service
Go to the section: "Keep getting single burst of ring"

Hope this helps
Alan

message saying " I don't have time to talk."       Then why Fkn text!

Mobile number was 0409 993 656.  This is a waste of my time. I followed Alan's instructions to have this turned off. It obviously didn't work.  No wonder I cancelled my home Telstra account.   Horrible service.

Don't know who it is, don't know how they got my number. Don't want them, won't be paying for the calls.

Two calls received on work telephone with automated voice announcing that there were 3 text messages. I listened to the first, but it was nonsense, so I hung up. Within 10 minutes the same number called again, with same automatic voice announcing I had 2 text messages but again the message was unclear and so I have hung up again. If this is an automated talking text system, then it isn't working and the caller with the service needs to be informed that it is an ineffective means of contact. However, the fact that this number has been reported so consistently, I would expect it is a nuisance call.

ID 08/01/2014 905 PM WHO IS CALLING?

12calls in one day no one there when I answer or call back, can't SMS it either

See if the posts above from "Alan of Telstra" help.

I am receiving call from this unidentified no. - it has been happening for over a month now all times of the day and night and it sometimes  fills my answering machine - it also gives a mobile phone no. and when rang it wants you to text message and then follows with the phone no. of a friend who did not call.   I do not want to change my phone no.  I have rang Telstra to block calls, but they still keep coming -  has anybody got an answer to my problem.   tks   Barbara

Does not work and by the way I have rang Telstra and it is not their service so where are you coming from  !!!!

Typical TELSTRA [***], middle of the night Ring ring then engaged signal IT IS their SMS service ??????? centre Wish I could dump the landline but it is needed for medical assurance. Do they pay me to fix their [***]... compensate me or you for the time it takes to get their attention onto their problem NO but then they ring to offer you their thanks for remaining a loyal customer.............following spiel as to how they can save you more I hang up these days what a crap overpriced service?????

I blocked this number,  but it still rings twice.  God it's so annoying.  Eventually I have to pull the cord out of the phone so it doesn't keep me awake  all night.  It's just wrong.