02081445602

- Had a call from Online PC Masters about my computer being infected by a Trojan virus. I said how did you get my details for which he replied they got my details from  BT which forwarded it to them . He asked me to switch my computer on so he could show me the problem

Anyway I  logged on and did as instructed where he got me to run msconfig and check if there were any stopped services. And of course there were and he continued to tell me that the Trojan virus had stopped these services.
In the end he told me to login to IE and go to Team Viewer website to download some software so I can download a software to give him access to the my computer so he could help me fix these issues.

1. Microsoft Essencials

2. Advanced System Protector

3. Advanced E-mail Back-up

4. Advanced system Optimizer


My name is Charlie Wills
Company Name Online  PC Masters
02081445408
Tech. Support No. 02081445602

£ 79.95

I switched off my computer as I had child minding duties to do & I was suspicious.  They rang back again at 6ish

I said that was 1/4 cost of pc then he said as I was pensioner would do it for £48 one off cost.

Kept ringing back until said we would be talking to my son who works in it - who gave me this site

Company Details to assist victims when contacting www.actionfraud.co.uk

1) http://www.onlinepcmasters.com/termandcondition.aspx

The term 'www.onlinepcmasters.com' or 'us' or 'we' refers to the owner of the website whose registered office is 6 LEAGRAVE ROAD, LUTON, BEDS, LU4 8HZ , U.K. Our company registration number is 06996061, Registered in Luton U.K.

2) http://whois.domaintools.com/onlinepcmasters.com

domain:                          onlinepcmasters.com
created:                         18-Aug-2009
last-changed:                    27-Mar-2011
registration-expiration:         18-Aug-2011

nserver:                         ns67.1and1.co.uk
nserver:                         ns68.1and1.co.uk

status:                          CLIENT-TRANSFER-PROHIBITED

registrant-firstname:            Khalid
registrant-lastname:             Jamil
registrant-street1:              41 St. Catherines Avenue
registrant-pcode:                LU3 1QG
registrant-state:                BDF
registrant-city:                 Luton
registrant-ccode:                GB
registrant-phone:                +44.7432129666
registrant-email:                

admin-c-firstname:               Khalid
admin-c-lastname:                Jamil
admin-c-street1:                 41 St. Catherines Avenue
admin-c-pcode:                   LU3 1QG
admin-c-state:                   BDF
admin-c-city:                    Luton
admin-c-ccode:                   GB
admin-c-phone:                   +44.7432129666
admin-c-email:                  

tech-c-firstname:                Hostmaster
tech-c-lastname:                 ONEANDONE
tech-c-organization:             1&1 Internet Ltd.
tech-c-street1:                  10-14 Bath Road
tech-c-street2:                  Aquasulis House
tech-c-pcode:                    SL1 3SA
tech-c-state:                    BRK
tech-c-city:                     Slough
tech-c-ccode:                    GB
tech-c-phone:                    +44.8716412121
tech-c-fax:                      +49.72191374215
tech-c-email:    

There's also http://whois.domaintools.com/onlinepcmasters.co.uk for www.onlinepcmasters.co.uk

3) http://wck2.companieshouse.gov.uk
Companies House:
Name & Registered Office:
ONLINEPCMASTERS.COM LIMITED
2549
41 ST CATHERINES AVE
LUTON
BEDS
LU3 9DU
Company No. 06996061    
Status: Active
Date of Incorporation: 20/08/2009

Country of Origin: United Kingdom
Company Type: Private Limited Company
Nature of Business (SIC(03)):
7487 - Other business activities
Accounting Reference Date: 31/08
Last Accounts Made Up To: 31/08/2010  (TOTAL EXEMPTION SMALL)
Next Accounts Due: 31/05/2012
Last Return Made Up To: 17/09/2010
Next Return Due: 15/10/2011
Last Members List: 17/09/2010

  Type    Date    Description    Order    
  AD01    14/03/2011     REGISTERED OFFICE CHANGED ON 14/03/2011 FROM
6 LEAGRAVE ROAD
LUTON
BEDFORDSHIRE
LU4 8HZ
UNITED KINGDOM
   
  AA    24/02/2011     31/08/10 TOTAL EXEMPTION SMALL
   
  AR01    05/10/2010     17/09/10 FULL LIST
   
     LATEST SOC       05/10/2010       05/10/10 STATEMENT OF CAPITAL;GBP 100
     
  TM02    10/11/2009     APPOINTMENT TERMINATED, SECRETARY FARHAT KIANI
   
  AP03    10/11/2009     SECRETARY APPOINTED MOHAMMED KHALID JAMIL
   
  288b    16/09/2009     APPOINTMENT TERMINATED SECRETARY MOHAMMED JAMIL
   
  288a    16/09/2009     SECRETARY APPOINTED FARHAT KIANI
   
  NEWINC    20/08/2009     INCORPORATION DOCUMENTS
CERTIFICATE OF INCORPORATION
STATEMENT OF DIRECTORS & REGISTERED OFFICE
DECLARATION OF COMPLIANCE
MEMORANDUM OF ASSOCIATION
ARTICLES OF ASSOCIATION

http://www.companiesintheuk.co.uk/ltd/onlinepcmasterscom

still in action. same scam.same phone number.

Have had two calls from this number, telling me that I have a Trojan virus on my computer.  I have told them that I would need to speak to my daughter about it and gave them no details.

The details he gave were
Charlie Wills
02081445602
Online PC Masters

I expect them to call back tomorrow and I will be telling them that I know it is a scam and that I will not be speaking with them again.

Just had scam call from Indian accented caller, saying their names are Stacey Middleton and Peter Morris. Said they wre phoning form Bedfordshire, there was a delay on the line and their English was poor. I suggested I could see flying pigs over Cheshire and they hung up. They wanted access to my computer saying they worked for PC Masters Luton Beds, subcontracting for windows, and my computer had sent multiple error messages.

I hope you can stop them.

Liz

OMG - I'm panicing now. I've just had a call, also from a man with a strong Indian accent. At first I thought he was from BT (my ISP), but then said he was from Online PC Masters, even showed me their website and that they offer technical support to Windows customers. I'm so annoyed that I allowed him remote access!!!!!! I could kick myself. Not long after that I could tell he was dodgy as he was very pesistent in showing me all my 'error' files that my McAfee virus protection couldn't find but his scan using PC Optimizer Pro could. He proceeded to tell me that I needed to pay £79.95 for this software that will protect me for life, blah blah blah. Thank god I'd wised up by that stage and didn't pay. He is ringing back tomorrow as I pretended I wasn't going to pay there and then and that I wanted to talk it over with my family first.

I'm really worried that I allowed him remote access. I need help from a computer whizz..... will this have done something to my computer??? Is it likely he's now planted a virus on my computer???? HELP!!!!

iv had "the" call from them today,
luckily though im quite the techy and it seemed funny to me that for pc "masters" who had amazingly found a "trojan" on my pc they could not tell me:
- Which of my 6 computers they were reffering
- How they had got my number
- or  what on earth they meant by critical
When i told the lovely man that actually i was running linux not windows as he had proclaimed.. he hang up :)
so yes very much a scam

iv just had a talk with this company on the phone,
their argument was that its not them its a scam company, and that no other number is allowed to call from their landline so double check the numbers from the scam and the call i jsut had...
i have and the numbers are identical. you can make up your own minds

Please can someone tell if / what they may have done to my computer on allowing them remote access????? I'm really worried!!!!

They are still doing the same thing and I was caught out today with the same story and am now having to sort out the mess. He sounded so convincing.

Had a call from an international number, dont normally pick them up but was expecting a call from overseas.  Lady with asian accent said my computer was experiencing problems.  I asked for name and number and said I would check them out on the net. PC Masters number 0208 544 1602.  She had trouble reading the numbers so not sure the number is completley correct.
Will also email trading standards.  Cheers.

Got a call from someone claiming to be Ryan from Microsoft. He said he had detected a Trojan virus which was ruining my computer and asked me to pay £79.40 to fix the problem. I asked for his number and said I may ring back later. Not sure if he is genuine or not. What should I do?

This company called my wife and stated they were from Microsoft support and that there were problems on her PC.  Asked her to type in the web site www.ammyy.com to take over the screen and diagnose the problem.  Gave the name Kevin John.   Needed the admin password and asked for my mobile number as my wife didnt know the password. Wife rang me and I got her to switch off and that is was a scam.  Confirmed this by going to this site.

Thanks

Had an Asian/Indian called "Nick" call me. My Dad answered (Has no idea of computers) I do thankfully, I asked him to hand me the phone. This bloke said that a PC with XP sent the problem (We have 2 that run on that system) I asked which one (As surely in the error report it would say) and he just persisted. He said it was a Trojan Horse from China that had affected 65,000 computers in the UK. I asked for a number and his company he told me after I asked 3 times!! And then I told him I wasn't convinced. He then stopped talking after I asked "If I looked up your company would I find it"?

Had a phone call at lunchtime from someone with an Indian/asian accent supposedly from PC Masters of Luton with the usual scam of problems on my PC asking me to switch it on, Obviously a scam he was reluctant to answer any of my questions merely sticking to his script. Threatened him with the Police & Trading Standards and he rang off.

Have read the 4 pages of comments on this scam - What is Luton trading Standards doing about this? - Is the PC Masters company quoted in the threads connected or are these people merely using its name? - If they are what are Luton Police doing about it? Seems to be plenty of ammo for them to arrest people for judging by the posted messages.

Got a cal from Ryan @ this number. He left the number to call back with my wife. Realised it was a scam. Called them back and asked for Ryan. When I asked where they were based they hung up. Tried to call back but no answer

have just received a call from 02081445602, Jack tells me he is from Microsoft and that a problem has been reported on my computer.  The worrying bit is that we have a computer that is having problems this morning.   When I said I wasn't happy doing anything via the phone he was very reassuring, that Microsoft had identified a problem and that the machine was infected and it was a genuine call from Microsoft's support team.   I asked where he was phoning from - Luton - and for the phone no. and I would call him back.  Guess what, I haven't.  This call was at 13.00 hours.

ref MAU 097764
received cold call from PC Masters.

say my machine is infected with Trojan virus.

How can they possible know without access.

PC Masters have called mt twice in the last 2 days, during the 1st call I told them that I had wiped my hard drive and sold my laptop last week, he didnt respond, i then  asked for the company registration number again and the guy said are you going to write it down and I replied yes, he immediately hung up....dodgy or what!?!  The 2nd call was an asian man calling himself Richard, this time I had pen and paper ready and noted down the company name and registration number. He told me to switch on my PC and go to the following website: www.ammyy.com, obviously I didn't however I then told him the same thing about having sold my laptop and he immediately hung up.  These people cannot get away with this scam, I will be reporting them to Trading Standards and urge others to do the same!

i got a call from pc masters regarding my computer i asked the number they hanged up saying thy dnt have a number