02081445602

To Luton Trading Standards:
Sorry, in my original reply I missed out your ref. viz
MAU 097764
to the phone no. comments made re 02081445602 (onlinepcmasters.com)

I received a call yesterday from this number, saying that my pc had numerous viruses on it. I was told that the company worked with microsoft and that they could fix my pc remotely for £80 for one year. Unfortunately I paid them, before checking to see if they were legit.

sorry forgot to quote the ref no. MAU 097764 for the phone no. 02081445602 (onlinepcmasters.com)

Received a call from Online PC ~Masters - very rude man who got remote access to my 70 years old Mothers computer- he got her by claiming to be from Microsoft.  It took me 10 minutes to get him off the computer and to get him to tell me where he was calling from.  I called the number back and it was unobtainable - number the same but ended in 5408 - looked them up and rang - they claimed no knowledge - really!

this company has just called us again for the 5th time this month but they will not give you any information ,only to say your computer has virusis.

My mother in law has just called me with the same problem, Indian man saying she has many virus's, she let him do all the checks but luckily didnt give them her bank details. She has just called them back and they are still claiming they are a reputable company!!! DO NOT TRUST!!!

Have today received a call from Gavin Smith of Online PC Masters of Luton saying I had a problem with my computer. He gave me 0208 144 5602 as there phone number. If he was Gavin I am Mahindra. Ilive in Kent and said I would do some checking and call back.

My sister in-law got a call from them yesterday. A very nasty scam but luckily she gave them no details.

This was posted on who calls me in 2010.

https://whocallsme.com/Phone-Number.aspx/02081445602

'Could anyone who receives a marketing call from this telephone number please email details, quoting ref MAU 097764 to tradingstandards@luton.gov.uk as we are interested to find out what claims are being made by the caller.

Thank you

Luton Borugh Council Trading Standards'

Please contact them to help them make a case, especially if you have paid money to PC masters.
Extra contact info:
Contact Information
Trading Standards Service
Luton Borough Council
Clemitson House
44-48 Gordon Street
LUTON LU1 2QP

Tel: 01582 54 72 62 or 08454 04 05 06 (Consumer Direct)
Fax: 01582 54 72 00 Minicom: 08451 28 13 84
Email: tradingstandards@luton.gov.uk

Reference No    MAU   097764

Please read my post of 22nd July, i kept them on the phone for 36 minutes, with no information being given,

I wonder why they are still trading because it appears that they have been using this scam for the last two years.  Do you not have authority to close them down and bring them to court.  How long does this take or what more evidence do you require??

annie

Just had one of these calls. Again, female, strong accent, call centre noise. Wanted to talk about my computer. I said 'which computer?' she said 'your personal computer' I said 'bye' (or words to that effect). I have called ID and the number above did not appear (it said 'unavailable'). Clearly a scam, have nothing to do with them....

As with other below been phoned twice by these guys and both times when I asked them to take the number off their list they hung up. how do we stop these guys?

Dont know if it is the same as I was not able to get the number. But someone saying they were from PC Online Masters called and said that they were Microsoft approverd and that error messages or virus messages had beren sent to Microsoft mainframe and that he was there to help sort it out, and that no product out there could help. I told him I was going out and then checked online. Seems this is a scam

Got call yesterday from very asian sounding guy called Alan Scott !  Told me I was experiencing probs. with computer running slow and viruses - what a chancer !  Asked me to switch on computer, told him on way to appointment, very persistent said would ring back. I asked him for his number - this one of course, but said ringing from Luton, Beds. - wrong dialling code, chump !  He told me any work they did would be underwritten by Royal Bank of Scotland.  The company was registered with the govrnment no. 06996061.  I would receive writtten confirmation of work that was done.

Just had a call from Jenny of Online pc masters in Luton saying my computer had over 35 errors and wanting to talk me through rectifying them. I said I would have to check this out and get back to her. She had a very strong Indian accent and didn't want to give me the information I requested but eventually did give me the phone number 02081 445602.

sorry forgot to quote MAU 097764 on my last email.

Received a call purporting to be from Windows Operating System Help Desk saying that my pc was sending them error messages and asking for access to my computer. I refused and asked for the phone number so I could ring back to verify, when I rang I was answered by a man who mumbled so much I couldn't tell what he was saying. When I told him I was giving the police the number he hung up.

i just received a call about 10 mins ago from a guy who called himself Jonathan who worked for "windows" in Luton. He said my PC was infected and had been infected for about a week. He wanted me to sitch the PC off and on so he could run some routiunes to clear it.

got called today, worried how they know names and phone numbers. when they said how much i would have to talk to my partner.

Had a call from a foreign sounding "Lucy" from PC Masters, purporting to be in Luton, last night and telling me I had a Trojan horse virus on my laptop.   I was passed to a "Snr Technician" who informed me that my Norton anti virus software would not prevent this type of virus.  The outcome was they wanted me to purchase additional software which I refused and said I would refer to a friend!  If they ring again I will tell them where to go!

Just had a phone call from them.

Very believable story to someone who does not know about computers.

I went with the story the Indian guy was telling me upto the point where he asked me to download free "Teamview remote access software" Yeah right would you like my PIN number as well.

Asked how I could verify and he gave me the contact centre?? number.

The basic claim was my computer was sending out reports on error.  Which it can do but I would have thought this would be to Microsoft. The claim is going to end up being you have a virus and we can help.

Its kept me amused for 20 mins.

Dave,
Sale,
Manchester.