02086190071

I am writing this memo to confirm that I have again rang The Wellness Clinic at Bexley Heath, Kent on 02086190075 regarding my order I/D number 89694, this is the 5th telephone call from me. I am constantly told that the order has been sent to me the latest being by Royal Mail on the 16th Feb, to date I have received no order, I am therefore obliged to ask for my £125 be credited back into my account forthwith.  If by any chance I do receive this long and lost parcel I will contact you and pay accordingly. I am a 70 year old pensioner and was looking forward to this said mercicle working Seed Extract of Rosehip GOPO, but on the other hand cannot afford to loose £125. I was informed last Tuesday 22nd Feb [I spoke to Jack] that if I did not receive these tablets by Saturday I could have my monies refunded, well it is now Tuesday 1st March and no tablets, I left a message on your answer phone yesterday morning, no one returned to the call so I rang again today Tuesday 1st March and requested a refund,please attend to my request as soon as possible, thank you Mrs Betty Bowden

Dear shedhead,

Firstly I must apologise for the problems you have experienced with Sanda Wellness and I hope that we can work towards a successful resolution of your current situation.

Due to the issues being raised by our valuable customers on websites such as these we have taken a series of steps to ensure that we operate in a professional manner.

1.    We no longer allow our sales staff to handle the customer service.
2.    We have implemented a UK based team to aid any customers who experience anything but the highest levels of service from us.

Our Chairman is insistent that our brand is managed and represented correctly and to that end has instructed his immediate PA to manage all complaints directly. In effect this means that unhappy customers like you now have a direct route to the top of our company and any problems can be rectified with the minimum of fuss.

To proceed, I invite you to contact Bali Bailey on complaints@sandawellbeing.com (Direct, UK managed, email address) with details of your problem and she will rectify it for you as a matter of urgency.

I would also like to welcome the circulation of this email address to anyone who needs it, as Sanda is far from a ‘Scam’ company but is a dynamic, forward thinking outfit.

I appreciate that this approach is unorthodox and may receive some sceptical comments but I hope that, in time, our actions will prove the doubters wrong.

Yours Sincerely


Bali Bailey
PA to Chairman
Sanda Wellbeing

Dear Betty,

I will get this sorted for you today

Kind regards

Bali Bailey

Dear Betty,

I have looked on the system and the refund was actioned on the 1st March.  I must apologise that you have not been informed that it has happened.  It may take a couple of days for the refund to show on your account.  I would appreciate you letting us know once it has been received.

Apologies again for the complications.

Kind regards

Bali Bailey

Bali's correct,

S/he is looking for experienced cold callers to sell scam products by the NHS and GP's in UK:
www.queencamelmedicalcentre.co.uk
www.erypct.nhs.uk/templates/Page.aspx?id=2156
www.npmc.nhs.uk/
www.mysurgerywebsite.co.uk/new-patients.aspx?p=l83102
www.vinesurgery.co.uk/pdfs/newsletter.pdf

Google bali@sandaholdings.com and you'll be surprised at what jobs come up:

Sandawellbeing Private Limited
Job Location:
    
uk
Experience Required:
    
5 - 8 Years
Education Required:
    
Any Graduate - Any Specialization
Post Graduation Not Required
Annual Salary:
    
0 - 0
Job Description

Managing a team of sales executives
Acquiring a new customer base
Forecasting and reporting on a regular basis
To develop new customers through the primary activity of cold calling
Construct and implement a key account plan for new customers
Networking across New Business Accounts
Proposition and Campaign development
Keywords
Propisition and campaign development, managing, networking with New Business accounts
Other Required Skills
Contact Detail
Contact Email:
    
bali@sandaholdings.com

Contact Phone: 91-22-9820396384

Lol.... That is an awesome temper tantrum!  Shame this whole thread now makes no sense and kinda makes Sanda look like they're the ones being targeted.... Judging by previous posts, how ironic :)

Yes - Trading Standards in Bexley and Buckinghamshire are on their case. The more complaints they have, with company numbers, the sooner they will take action!

Yeah..... I think you missed my point "Trading Standards User".

All this posting of irrelevant information looks like it has just come from one upset person changing their user name each time.  From what I can gather the companies house stuff posted is not even about Sanda but some accountants???? how is that relevant to warning consumers? Even if it is Sanda's accountants BIG DEAL!

Seems to me that all these posts don't actually raise any real problems, They all appear to just be trying to stir up some kind of discontent with hearsay and accusations and without any proof or real complaint.....  you really need to get a life and chill out.

btw. Dangerous game, passing yourself off as Trading Standards!

this racket is still going on https://whocallsme.com/Phone-Number.aspx/02086190071/21

this racket is still going on https://whocallsme.com/Phone-Number.aspx/02086190070/21

you poeple like sanda are trying to help the old and the senior citizens which even their own do not do every body has got a problem then why do we go to the gps and take poison painkillers and we are ok with it just cause its free then i have lots to sell to die do you want rat poison for free would u like to take it its free the good never comes for free i have experienced it cause my grandmother has been feeling better after taking the right strength of the rosehip of 800mg and she has been better and have reduced to 2 painkillers thanks to sanda and their 25 day supervision team.

Dear Smith,

Whilst I appreciate your sentiment and what you have stated is kind of true in my opinion, it is really not constructive to post comments like that in an open forum....  they tend to annoy the natives.

Kind regards

Bali

11/4/2011
A call tonight from an Indian sounding man calling himself FRED CAIRNS.
A persistent sales pitch for Rosex(rosehip)
They seem to be targeting Senior Citzens and are happy to waste much of their and your  time.
Hang up, but many OAP don't have the internet to be aware of the company.

I agree Val. Many pensioners are not online and have no way to check the validity of the claims made by Sanda Wellness. Having said that, my doctor's surgery has now put a warning poster up next to the electronic booking in screen, so hopefully it will save a few more people from falling victim.

I care for an elderly lady who unfortunately has fallen victim to these scammers!! last week she received a package from sanda although she had told them several times in a phone conversation that she did not want anything as she couldnt afford it!!

in the package was an invoice for almost £200 along with 8 boxes of sum sort of pills(which the lady did not agree to order), i rang them up and said they had not been ordered and that the lady wants a full refund of any monies charged, they then said the package would have to be returned to them and that the lady would have to pay the postage!! they then went on to say if the package is not returned within 7 days she would not receive a refund!!

after the conversation i read the info on the back of the invoice and it clearly states you have 30 days to return and get a refund!!

although the postage wont cost much, this is about pricipal, why should the lady be the one to mess about having to return the package and pay for it!! not to mention the distress this has caused her.

i just dont know what to do next, should she just pay to send it back and hope that she will be refunded sometime soon??

any advice appreciated.

Dear toni.

Many thanks for your post and I would be happy to get the items refunded for you.  If you include the original invoice so that we can trace the order then a refund will happen automatically.  Alternatively, If you would like to communicate first please drop me a line to complaints@sandawellbeing.com and I will work with you to get this sorted.

Apologies again.

Kind regards

Bali Bailey
PA to Chairman

I was phoned last night by sanda wellbeing co. When asked how they had got my name and address, I was told that because I was a pensioner in Brighton, they had been given the information from the Pensions people. Alarm bells should have rung,but didn't.( That answer of theirs was a lie, as the Data Protections would not allow Pensions to give out this kind of information to a nutrition comoany.) Anyway, I was manipulated into giving my credit card details for an order of over £!00 in order to receive Pomegranate  capsules for 10 months in one bulk delivery.
 I woke up this morning and realized what an awful mistake I had made.I am a widow and live on my own.I have good enough health.So I phoned the company and cancelled the order with some difficulty. I am about to ask for a confirmation of that cancellation . I am in touch with my credit card company and am following their advice .
  Don't be taken in by sandawellbeing!!

If the victim in question was led to believe that the Sanda Wellness Pills were a gratis sample, she should not have been charged and sent eight boxes. Certainly not if she had made it clear that she did not want to buy any. I would write to your local NHS PCT and newspaper, as the following have done:

NHS & DOCTOR'S SURGERIES SCAM ALERTS:
www.npmc.nhs.uk
www.queencamelmedicalcentre.co.uk
www.erypct.nhs.uk/templates/Page.aspx?id=2156
www.mysurgerywebsite.co.uk/new-patients.aspx?p=l83102
www.vinesurgery.co.uk/pdfs/newsletter.pdf
www.stjamesmedicalcentre.co.uk
www.lcrpct.nhs.uk/Library/FraudulentTimesSept.pdf
www.lpc-online.org.uk/nottinghamshire_lpc/?news_id=2592
www.nhs.uk/ServiceDirectory/Download.aspx?Ite ... 14d38ce3aa7.doc
www.nhs.uk/Livewell/Pharmacy/Pages/Miraclecures.aspx

NEWSPAPER REPORTS:
www.norwichadvertiser24.co.uk/news/scam_alert_after_arthritis_calls_1_745153
http://www.eveningnews24.co.uk/news/scam_alert_after_arthritis_calls_1_745153
www.dailyrecord.co.uk/life/consumer/consumer-problems/2010/09/19/
www.goanobserver.com/toxic.html (Realted to Sanda Wellness & Sanda Hotels in Goa)
www.blogs.mirror.co.uk/investigations/2002/05 ... out-arthri.html (Related to Susan McDonald's previous company & Goldshield PLC)

BLOGS:
http://www.hanoverworld.org.uk/profiles/blogs/rose-hip-remedy-scam-this
http://www.noodlemaz.wordpress.com/2011/03/04/quacks-a-calling/

And also report it to Action Fraud:

ACTION FRAUD for attempted and actual fraud:
http://www.actionfraud.org.uk/fraud-az-health-scams

I see from a Google alert that there have been some postings today about a data dealer called Phruit Limited linked to Sanda Wellbeing Ltd so am reposting them here. Mand said that she was told by Sanda Wellbeing that they had been supplied with data by Phruit: "He also mentioned Phruit, couldn't follow everything he said though his English was very good."

Below is the Daily Mirror's report on Phruit Limited's activities.

http://blogs.mirror.co.uk/investigations/2011 ... calls-from.html

No more junk phone calls from Phruit. Phankfully.

BY ANDREW PENMAN ON FEBRUARY 23, 2011 11:00 PM IN JUNK MAIL

EVER wondered how those massively irritating firms that call you out of the blue get your phone number?

It's thanks in part to companies like Phruit Limited, which describes itself as "industry leaders in the provision of lead-generation services."

Translated, this means that after using underhand ploys to get your details, it passes them onto businesses selling everything from mobile phones to will-writing.

Phruit even passed on the details of people who had registered with the Phone Preference Service to opt-out of marketing phone calls.

It also used a sneaky trick known in the trade as "sugging" - marketing or selling under the guise of carrying out research.

Now the company, run from Newark in Notts by Philip and Charlotte Lightfoot, has been suspended from the Direct Marketing Association.

"Membership of the DMA is a clear indicator of a company operating to the highest standards, standing for professionalism and trustworthiness," said Scott Logie, chair of the association.

"Our code of practice is the cornerstone in our efforts to build and maintain political, commercial and consumer faith in direct marketing. Therefore, any company that fails to operate within these standards brings both the association and the industry as a whole into disrepute. It is for this reason that we have no choice but to suspend Phruit from membership."

George Kidd, chair of the Direct Marketing Commission, said: "It's vital that we uphold the high professional standards that define the direct marketing industry. Our recommendation to suspend Phruit from DMA membership clearly illustrates the seriousness of failure to comply with the Association's Code.

Phruit Limited's details:

Name & Registered Office:
PHRUIT LIMITED
THE BARN
HUDDLESTONE'S WHARF
NEWARK
NOTTINGHAMSHIRE
NG24 4UL
Company No. 05532899

Status: Active
Date of Incorporation: 10/08/2005

From http://www.mysurgerywebsite.co.uk/website/L85 ... rAutumn2010.pdf the newsletter of the Williton & Watchet NHS Doctor's Surgeries in Somerset.

Fraud Warning

It has been brought to our attention that a number of patients in Somerset have received phone calls originating from 0208 6190071.  The caller often implies that they are phoning from ‘the health centre’ and elderly patients may believe that they are calling from the GP surgery.  

THIS IS NOT THE CASE, THEY ARE CALLING FROM A PRIVATE COMPANY AND ARE TRYING TO SELL THEIR PRODUCTS. THIS COMPANY IS IN NO WAY LINKED TO THE NHS

Please be wary of any unsolicited calls or callers stating they are ringing from –

The Health Centre
Sandra Wellness
Sandra  Wellwise
Wellwise
Wellness
The Wellness Centre

We have made no assessment of the products being offered by the company.Please always take appropriate steps to verify the caller before disclosing any medical information over the phone.  If you are unsure whether or not the caller is genuine please ask for further information